Hello Everyone,

I would just like to let everyone know about my experience that I have had at vibrantstreamnetworks.com

This person named Kody, claims that he has a Large business but it is really a small and corrupted business, that i believe is operated by 1 person (kody himself)
Anyways, I purchased ShoutCast hosting from him for one of my clients, and I received my second month's invoice, and it isnt even the second month yet. I asked him to cancel my service because my client did not want it anymore. This is the reply i got from him

"I will after the payment is made"

I followed up by saying the following

"I am not making a payment for this month, i already paid the first month...
i dont want a second month service..."

VibrantStream Replied...

"Thats not how it works.Once the invoice is issued, it must be paid. Your allowed to cancel 10 days within the billing date of the invocie. "

It says nothing about this in his TOS/AUP
It just states the following...

Late Payments:
If payment on your account is not received by the due date, VibrantStream Networks will suspend your account within 48 hours of the due date. In the event of an outstanding balance for 7 days, a late payment fee of $5.00 will be applied to your account. In the event that the full balance plus late fees is not settled within 10 days of the due date, your account will be terminated. Account reactivation after suspension may take up to 24 hours and VibrantStream Networks reserve the right to delay or refuse reactivation at their sole discretion. Late payment suspensions are treated on a customer level and not on a domain/package level. Account data backups will only be provided after payment has been settled in full, including any late fees payable. Once an account is terminated VibrantStream Networks will not be able to recover any data from your account.

Vibrant stream networks then told me that they were going to turn me into collections.
I just felt that everyone thinking about purchasing from VibrantStream Networks should read this and look into other options!

How far into your first month are you?

Paul

Almost at the end.

I send my invoices out a week before they are due, but I can, and have, canceled invoices before they are due. As soon as they are due then nope, you need to pay your balance.

Sure they don't do something like that?

Paul

Hello,

First of all I would like to defend our business. It is ran by more than one person, and I wouldn't call us a "Large Business." We most certainly are a Small Business.

Magnuson56
Your invoice date is 01/31/2008 [January 31st 2008]. This would technically mean that your already running on your new month once this invoice has been issued. We allow you to cancel your services with us at anytime with no charges occuring to your account; BUT; If the invoice is generated and then you wish to cancel, you must pay the remaining fees on the account and then submit a cancellation thru the billing department.

I would also like to tell WHT that his story above is pretty much a bribe to make me cancel the invoice that is due.
"Now, you can delete my hosting account, and the invoice, or I will continue posting about what you are trying to do..."

If there are anymore questions, please feel free to reply.

-Kody


I send my invoices out a week before they are due, but I can, and have, canceled invoices before they are due. As soon as they are due then nope, you need to pay your balance.

Sure they don't do something like that?

Paul
We allow 5 days after the invoice has been issued for the payment to be made.

First off I would like to say welcome to WHT Kody.

Magnuson56, If, as Kody says, you are using this thread as a bribe then thats a little underhand, and as a member of almost a year you should know that is not what WHT is for.

Also what Kody is doing is what the vast majority of hosts on here do. They are not scamming you, infact it is more like you scamming them. Your invoice has been issued, and was due yesterday, so you should pay your balance and then request to have your account closed.

The latest future date that can be submitted for cancellation is the day that your current payment period expires.According to this that last day you could ask for account termination was on Wednesday.

Paul

Paul,

I already paid my ballance as for the month of service i used. I would like to cancel this comming Months Service (feb). And this isnt a bribe, i was just informing him that if he did terminate my account, i would not post on any other forums about his "loop hole" not mentioned in his TOS.

;4936696']First off I would like to say welcome to WHT Kody.

Magnuson56, If, as Kody says, you are using this thread as a bribe then thats a little underhand, and as a member of almost a year you should know that is not what WHT is for.

Also what Kody is doing is what the vast majority of hosts on here do. They are not scamming you, infact it is more like you scamming them. Your invoice has been issued, and was due yesterday, so you should pay your balance and then request to have your account closed.

According to this that last day you could ask for account termination was on Wednesday.

Paul

;4936696']First off I would like to say welcome to WHT Kody.

Magnuson56, If, as Kody says, you are using this thread as a bribe then thats a little underhand, and as a member of almost a year you should know that is not what WHT is for.

Also what Kody is doing is what the vast majority of hosts on here do. They are not scamming you, infact it is more like you scamming them. Your invoice has been issued, and was due yesterday, so you should pay your balance and then request to have your account closed.

According to this that last day you could ask for account termination was on Wednesday.

Paul

Thanks for the warm welcome Paul.
Its much appreciated.

According to this that last day you could ask for account termination was on Wednesday.

That is absolutely correct.

Paul,

I already paid my balance as for the month of service i used. I would like to cancel this coming Months Service (feb). And this isn't a bribe, i was just informing him that if he did terminate my account, i would not post on any other forums about his "loop hole" not mentioned in his TOS.

Magnuson56,
As stated above, the invoice has been created and we DO NOT allow you to cancel the invoice once it has been created. Once the invoice is issued, it must be paid.

-Kody

I already paid my balance as for the month of service i used. I would like to cancel this coming Months Service (feb). And this isn't a bribe, i was just informing him that if he did terminate my account, i would not post on any other forums about his "loop hole" not mentioned in his TOS.The invoice has been issued and you are already on day 2 of the month, so you will have to pay.

Paul

One extra thing I would like to ask magnuson56 is why use the word "scam" in the title?

They are not scamming you, you did not read their TOS so the only person to blame for you having to pay for Feb is yourself.

Paul

One extra thing I would like to ask magnuson56 is why use the word "scam" in the title?

They are not scamming you, you did not read their TOS so the only person to blame for you having to pay for Feb is yourself.

Paul

Paul,
Once again your absolutely correct. Scam is really a strong word and this is definitely not a scam as which you can tell by reading above.

-Kody

Hi Kody.

Did you not just mention that I had a 5 day grace period to pay? Although you have already sent the invoice; you may notice that I have not used much bandwidth on my behalf. Could you extend a courtesy and terminate my account? As shown in my control panel, I still have my ShoutCast for another few hours today, and, on top of that, I have not received an invoice in my account. According to your Terms of Service, cancellations will take 24 - 48 hours, and can be cancelled before the next invoice is due. According your standards, the creation of the invoice takes place at the beginning of subscribed month, so it seems as if you are:
a) Being dishonest -- forcing customers into another month of hosting that they do not want
b) Not clearly defining 'invoice'.

If the answer is a, I will be contacting the Better Business Bureau about the issue, and if the answer is B, I look forward to your response and hopefully a charge-free termination.


Also, Paul,
I hope that what I have written above clarifies why I have used the word 'scam'.

Regards,
Magnuson56

Did you not just mention that I had a 5 day grace period to pay?Yes you have a 5 day grace period, but that does not mean 5 extra days of hosting before you decide to cancel your account and not pay.

Although you have already sent the invoice; you may notice that I have not used much bandwidth on my behalf.I will be blunt here but so what. The invoice is issued, you must pay. I am sure that you would do exactly the same if one of your clients didnt read your TOS.

Being dishonest -- forcing customers into another month of hosting that they do not wantNext time read the TOS then you wont get into this pickle again ;)

Paul

Yeah, 5 days.

Invoice Date: 01/31/2008
Due Date: 02/01/2008

According to my Billing account, I'm charged for the next period while the current period is active. I now realize that you are not charged at the beginning of the period -- a misunderstanding. (Sorry for that).

Regardless, I do not have 5 days to pay this. This was a huge oversight on the companies part, and I will be unable to pay the bill due to this. Because the company itself violated the Terms of Service, I'm hereby refusing to pay. I'd be glad to continue arguing over this if you feel that this is unfair of me.

Hi Kody.

Did you not just mention that I had a 5 day grace period to pay? Although you have already sent the invoice; you may notice that I have not used much bandwidth on my behalf. Could you extend a courtesy and terminate my account? As shown in my control panel, I still have my ShoutCast for another few hours today, and, on top of that, I have not received an invoice in my account. According to your Terms of Service, cancellations will take 24 - 48 hours, and can be cancelled before the next invoice is due. According your standards, the creation of the invoice takes place at the beginning of subscribed month, so it seems as if you are:
a) Being dishonest -- forcing customers into another month of hosting that they do not want
b) Not clearly defining 'invoice'.

If the answer is a, I will be contacting the Better Business Bureau about the issue, and if the answer is B, I look forward to your response and hopefully a charge-free termination.


Also, Paul,
I hope that what I have written above clarifies why I have used the word 'scam'.

Regards,
Magnuson56

Hello Ryan,

As you state, "I will contact the BBB..." I will tell them the same thing I told you. You have to face the facts. When you signed up you agreed to the Terms of Service. Your account gets suspended in 2 days, so i'm giving you 3 days free.... I think thats well enough extension of the courtesy.

In regards to not receiving the invoice, I checked our server status for Mail and its currently off line as their upgrading the unit. You will receive it within the hour.

Regards,
Kody

do you support unethical business practicesNo

OK lets put it another way. I am a client of yours and I have your personal shared hosting plan from your site, cost $5.95.

When I sign up I neglect to read the TOS and am issued an invoice for my second month, because I did not cancel in the time specified in your TOS. 2 days into my second month of service, a month I do not want to use, I contact you and say "Cancel my account please, oh and by the way I am not paying the invoice you have generated for me. Also if you do not then I will be posting bad things on WHT about you".

What would YOU do? I will tell you what I would do once you have replied. ;)

Paul

I have not received the invoice, and I have already declared my account to be cancelled. Understand I no longer want your cheap hosting.

Paul. You are not understanding. My second period of hosting has not yet begun.

So when does your second month start?

Paul

Tomorrow.

I'm being billed today, but I have not yet received the invoice, and I have canceled my hosting.

... and I received my second month's invoice ...
... but I have not yet received the invoice ...Make your mind up. Have you, or have you not recieved your invoice?

Paul

Have not received my invoice.

Sorry for your confusion.

Ok.

So you should be able to cancel, but today is your last day.

Paul

;4936804']Ok.

So you should be able to cancel, but today is your last day.

Paul

Exactly.

Mr. Riker over there thinks otherwise. He has contacted me via MSN and is now harassing/threatening me, telling me that he had sent the invoice, when he has just finished stating that he has not.

This is why VibrantStream is a frowny face.

Actually lets get technical and check logs.
01/31/2008 22:46 VibrantStream Networks :: Your Payment is Needed! [*****@****.rr.com]
01/31/2008 21:00 VibrantStream Networks :: Billing Reminder [ryan@*******.com]
01/31/2008 20:37 VibrantStream Networks :: Your Payment is Needed! [ryan@*******.com]

Those logs from EXIM show that mail was delivered to the inbox before the remote machine was taken offline.

-Kody

Exactly.

Mr. Riker over there thinks otherwise. He has contacted me via MSN and is now harassing/threatening me, telling me that he had sent the invoice, when he has just finished stating that he has not.

This is why VibrantStream is a frowny face.

Ryan, I hardly call trying to provide you with logs harrassment.

Actually lets get technical and check logs.
01/31/2008 22:46 VibrantStream Networks :: Your Payment is Needed!
01/31/2008 21:00 VibrantStream Networks :: Billing Reminder
01/31/2008 20:37 VibrantStream Networks :: Your Payment is Needed!

Those logs from EXIM show that mail was delivered to the inbox before the remote machine was taken offline.

-Kody

Kody,

I have not received the EMail. Perhaps the DNS and internet/intranet conflicts within the network are stating that it was sent, but it is not. If your server has any queued up mail, you'll want to send that off. However, I still have not received an email, and I am not paying for this. I have cancelled before the email was sent.

P.S. Your logs confuse me. Also, this was quoted. You have obviously edited the logs to make them more favorable in your defense.

Kody,

I have not received the EMail. Perhaps the DNS and internet/intranet conflicts within the network are stating that it was sent, but it is not. If your server has any queued up mail, you'll want to send that off. However, I still have not received an email, and I am not paying for this. I have cancelled before the email was sent.

P.S. Your logs confuse me.

The email was delivered to your box successfully. The logs show time, and date that the emails were sent. (Time = Military Time) along with the subject of each message.

Regards,
Kody

Kody,

It is evident that the logs are tampered with. Please terminate my account as requested. My last email was received prior to 7 PM tonight.

You have threatened to bring me into collections, am I not correct?

Ryan,

I have told you, that you could possibly be sent to collections if the fees are not paid. I wouldnt call it a threat, I would call it a guarantee that collections will be accepting you.

(The account will remain active but suspended until all fees are paid in full.)

Regards,
K. Riker

Ryan,

I have told you, that you could possibly be sent to collections if the fees are not paid. Its not a threat, its a guarantee that you will be sent there.

(The account will remain active but suspended untill all fees are paid in full.)

Regards,
K. Riker

Kody,

I am not paying. It is not my liberty to pay, I have already canceled my webhosting prior to your invoice. You can terminate my account.

Regards,
Ryan.

Message to Moderator; Please close this thread as it will just keep
us arguing.

Message to Ryan; If you inquire further support please submit a ticket.

Kody,

I think it is best to keep this open or visible to the public. I feel that it is in the best interest of the community that we keep an open mind. This is how I feel, and my personal review, thought, and opinion on the company. As the thread owner, I request that it be left open. People are here for the truth against companies who abuse their customers.

futhermore, I believe that you'd like this closed to prevent the downfall of your company, just the same as what happened with your former company, Attaxhosting.

The better question is why risk the publicity over something small like this if you're not a small business?

Ryan,

We have many happy customers who have stuck with us since the beginning. By all the evidence I have givin, you can tell that your in the wrong. You requested cancellation after the invoice was issued and thats against our policy. All fees on the account must be paid before you may cancel.

-Kody

How much is owed? Less than $10? $11-$50? $51+?

Paul

This thread degenerated fast. Frankly, I was with VSNetworks-KR until I read this:

Ryan,

I have told you, that you could possibly be sent to collections if the fees are not paid. I wouldnt call it a threat, I would call it a guarantee that collections will be accepting you.

(The account will remain active but suspended until all fees are paid in full.)

Regards,
K. Riker

Now I'm just disgusted. I very much hope you are trying to front as if you are in the right here, because that is not the right action to take. Clearly, the account was not due for renewal until today. He does not want to continue the service. Maybe he should have sent advance notice, but it doesn't cost you a red cent to cancel him now and being a real jerk over a few dollars doesn't help anyone.

And just a "FYI", no collections agency is going to take a case over $10 or however much this is (the max cost, as far as I can see, is $11 per month).

This thread degenerated fast. Frankly, I was with VSNetworks-KR until I read this:



Now I'm just disgusted. I very much hope you are trying to front as if you are in the right here, because that is not the right action to take. Clearly, the account was not due for renewal until today. He does not want to continue the service. Maybe he should have sent advance notice, but it doesn't cost you a red cent to cancel him now and being a real jerk over a few dollars doesn't help anyone.

And just a "FYI", no collections agency is going to take a case over $10 or however much this is (the max cost, as far as I can see, is $11 per month).

Taylor,

You might have taken it the wrong way, but I didnt know how else to word it. We take multiple steps to get the user to pay before we actually do that. By the time we get to that point, the fees add up.

K. Riker

Less than $10.00...
;4936853']How much is owed? Less than $10? $11-$50? $51+?

Paul

Less than $10.00...

Its actually more about 12. After you add up the bandwidth fees after your renewal date and etc.

K.Riker

Less than $10.00...As Taylor said, no collections agency will take a $10 bill.

But seriously is $10 gonna send you bankrupt?

Paul

Wow, Thats just nice, More hidden fees...
Its actually more about 12. After you add up the bandwidth fees after your renewal date and etc.

K.Riker

Its actually more about 12. After you add up the bandwidth fees after your renewal date and etc.

K.RikerNow im confused. Where did the bandwidth fees come from?

Paul

;4936879']As Taylor said, no collections agency will take a $10 bill.

But seriously is $10 gonna send you bankrupt?

Paul

Paul,

$10 will not send me bankrupt but why let clients walk all over businesses and let the client think they can get away with it. We provided services for them, and we expect for the services to be paid for.

;4936884']Now im confused. Where did the bandwidth fees come from?

Paul

He doesn't have webhosting with us, its a SHOUTcast Server.

-K.Riker

Paul,

$10 will not send me bankrupt but why let clients walk all over businesses and let the client think they can get away with it. We provided services for them, and we expect for the services to be paid for.



He doesn't have webhosting with us, its a SHOUTcast Server.

-K.RikerThat was actually aimed at magnuson56.

Paul

Paul,

$10 will not send me bankrupt but why let clients walk all over businesses and let the client think they can get away with it. We provided services for them, and we expect for the services to be paid for.



He doesn't have webhosting with us, its a SHOUTcast Server.

-K.Riker

If his new month has not started yet, then how have you provided service? If he paid for the previous month why not just cut your losses and move on? Is all this negative exposure helping you in anyway? I think not.

He doesn't have webhosting with us, its a SHOUTcast Server.Yeah I know. Thats why I asked where the bandwidth fees came from.

Paul

Kody,

Please specify where my bandwidth fees come from? When i signed up it said "unlimited Bandwidth"
Also, isnt the primary goal of a business to make the customer happy? You are putting me though a terrible time trying to work with your company.

Paul,

$10 will not send me bankrupt but why let clients walk all over businesses and let the client think they can get away with it. We provided services for them, and we expect for the services to be paid for.



He doesn't have webhosting with us, its a SHOUTcast Server.

-K.Riker

If his new month has not started yet, then how have you provided service? If he paid for the previous month why not just cut your losses and move on? Is all this negative exposure helping you in anyway? I think not.

Chris,

I'm standing for my opinion and I'm doing what I think is right.
His month has already restarted and I expect for that to be paid for. I know this might bring some negative exposure to my business, but I would much rather stand up for what I think is right.

-K.Riker

Kody,

Please specify where my bandwidth fees come from? When i signed up it said "unlimited Bandwidth"
Also, isnt the primary goal of a business to make the customer happy? You are putting me though a terrible time trying to work with your company.

Unlimited Bandwidth, yes if you pay your monthly renewal which you have failed to do. Since your month started over and the radio has been used therefore bandwidth fees have occurred.

SORRY FOR DOUBLE POSTS.

-K.Riker

Kody,

My month has not already restarted, but it will in about 30 minutes.

Curtis,

I'm standing for my opinion and I'm doing what I think is right.
His month has already restarted and I expect for that to be paid for. I know this might bring some negative exposure to my business, but I would much rather stand up for what I think is right.

-K.Riker

Kody,

My month has not already restarted, but it will in about 30 minutes.

Your month restarted at 9PM (EST) when all invoices were sent out. 9PM is the time for official billing to be closed for the day. 9PM is also when accounts are reset if they need be.

-K.Riker

Kody,

I find that hard to beleive as i have not used the radio server since you re-issued my port and ip at your convenience during the middle of my month... I also did not give the information to anyone...

Unlimited Bandwidth, yes if you pay your monthly renewal which you have failed to do. Since your month started over and the radio has been used therefore bandwidth fees have occurred.

SORRY FOR DOUBLE POSTS.

-K.Riker

Kody,

I find that hard to beleive as i have not used the radio server since you re-issued my port and ip at your convenience during the middle of my month... I also did not give the information to anyone...

Cast-Control Logs show that 186.13MB of bandwidth has been used.
And we sent out an email 2 weeks prior letting everyone know we were moving our Cast-Control server.

-K.Riker

Kody,

If my month did start at 9 PM EST, I most surly asked for a cancelation before that time. We had on-going conversations and this whole post here started at 9:05 EST and we talked more that 5 minutes prior to this posting... Therefore you should have completed my request to cancel the account...

Your month restarted at 9PM (EST) when all invoices were sent out. 9PM is the time for official billing to be closed for the day. 9PM is also when accounts are reset if they need be.

-K.Riker

This person named Kody, claims that he has a Large business but it is really a small and corrupted business, that i believe is operated by 1 person (kody himself)
Anyways, I purchased ShoutCast hosting from him for one of my clients, and I received my second month's invoice, and it isnt even the second month yet. I asked him to cancel my service because my client did not want it anymore. This is the reply i got from him

"I will after the payment is made"

I followed up by saying the following

"I am not making a payment for this month, i already paid the first month...
i dont want a second month service..."

VibrantStream Replied...

"Thats not how it works.Once the invoice is issued, it must be paid. Your allowed to cancel 10 days within the billing date of the invocie. "

First off. It does not matter whether he says he is a big business if he isn't. If he is or not, was that little bit of info affecting the service at all? No. A direct attack... Irrelevant.

Second off. VSN is a network of a lot of people. I know this cause I am among them. As the website designer and manager for the VSN site.

Third off. You CANNOT have your hosting canceled by your terms. In order to cancel a hosting package... it has to be all paid off. Like a 3 year contract with a cell phone service provider. You cannot leave until you're all paid off.

Fourth off. Posting whiny crap like this is not only disrespectful to VSN, but it is immature. If you have an issue with VSN's policies, then contact Kody. I am sure he is more than willing to listen and maybe remind you of certain things that cannot be avoided or changed.

Note that I not only speak as a part of VSN, but also a customer. I have been with VSN since I started buying hosting and have had no issues thus far.


- Jay Lachance

Kody,

If my month did start at 9 PM EST, I most surly asked for a cancelation before that time. We had on-going conversations and this whole post here started at 9:05 EST and we talked more that 5 minutes prior to this posting... Therefore you should have completed my request to cancel the account...

During this time we talked, you talked about canceling but never actually submitted the Request of Cancellation until 10:32 PM EST.

Taken from our TOS:
Cancellations:
All cancellation requests must be submitted from within our Member's Center. In the event of a cancellation request being received by VibrantStream Networks, unless requested otherwise cancellation will take place immediately. Cancellation results in all data under the affected account(s) being removed at the end of the billing term this is non-reversible, due to this you should ensure you have a backup of your files before requesting cancellation.


-K.Riker

Jay,

Very nice advice of contacting kody, but im sorry to inform you that i tried. If he would have helped me in the first place, i would not have posted this. My account is currently Even Balance, except for this new invoice that has came up.

First off. It does not matter whether he says he is a big business if he isn't. If he is or not, was that little bit of info affecting the service at all? No. A direct attack... Irrelevant.

Second off. VSN is a network of a lot of people. I know this cause I am among them. As the website designer and manager for the VSN site.

Third off. You CANNOT have your hosting canceled by your terms. Kody and I both know that in order to cancel a hosting package... it has to be all paid off. Like a 3 year contract with a cell phone service provider. You cannot leave until you're all paid off.

Fourth off. Posting whiny crap like this is not only disrespectful to VSN, but it is immature. If you have an issue with VSN's policies, then contact Kody. I am sure he is more than willing to listen and maybe remind you of certain things that cannot be avoided or changed.

Note that I not only speak as a part of VSN, but also a customer. I have been with VSN since I started buying hosting and have had no issues thus far.
- Jay Lachance

Jay,

Very nice advice of contacting kody, but im sorry to inform you that i tried. If he would have helped me in the first place, i would not have posted this. My account is currently Even Balance, except for this new invoice that has came up.

Ryan,

Im sorry the last thing I have on chatlogs is, END OF COMMUNICATION
in big letters like that, so i'm assuming you blocked me.

-K.Riker

Kody,

I am sorry but that is very lame, i asked you to cancel the account, and you didnt even tell me that i had to go to the client area and cancel it, you just flat out told me "NO" and " it is not done that way " as i stated in my first reply. This would have been very helpful information from when i was trying to cancel my account. As for my statement, I am still refusing to pay this invoice, as i tried to cancel my account.

During this time we talked, you talked about canceling but never actually submitted the Request of Cancellation until 10:32 PM EST.

Taken from our TOS:


-K.Riker

Kody,

That would be correct, i did block you as it was not doing anything, after i kindly asked for a termination of my services.

Ryan,

Im sorry the last thing I have on chatlogs is, END OF COMMUNICATION
in big letters like that, so i'm assuming you blocked me.

-K.Riker

You realize that if you do not pay that invoice, you could be liable to legal action?

He is not a scam artist, nor is he trying to rip anyone off. Him and all his employees, colleagues, friends, etc are just trying to provide good hosting. But know that there a terms and service agreements you agreed to upon registering an account with VSN.

You are subject to those terms like anyone else is. Like I am. I've been in the same place as you. I knew and accepted that I had to completely pay off owed invoices in order to cancel that account. You should too.

Kody,

I am sorry but that is very lame, i asked you to cancel the account, and you didnt even tell me that i had to go to the client area and cancel it, you just flat out told me "NO" and " it is not done that way " as i stated in my first reply. This would have been very helpful information from when i was trying to cancel my account. As for my statement, I am still refusing to pay this invoice, as i tried to cancel my account.

Ryan,

Actually, I did tell you that you needed to submit it thru the Client Area. But then you disrespectfully blocked me.

-K.Riker

No, this is incorrect
You are the one who blocked me first, I had to change msn addresses to try and contact you... And by the time that you told me to submit it in the client area, it was too late for me to do so, and you will not honor it...
Ryan,

Actually, I did tell you that you needed to submit it thru the Client Area. But then you disrespectfully blocked me.

-K.Riker

Jay,

I am not legaly Liable because I have longs asking Kody to terminate my service, which he did not do, therefore it is his responsibility.

You realize that if you do not pay that invoice, you could be liable to legal action?

He is not a scam artist, nor is he trying to rip anyone off. Him and all his employees, colleagues, friends, etc are just trying to provide good hosting. But know that there a terms and service agreements you agreed to upon registering an account with VSN.

You are subject to those terms like anyone else is. Like I am. I've been in the same place as you. I knew and accepted that I had to completely pay off owed invoices in order to cancel that account. You should too.

No, this is incorrect
You are the one who blocked me first, I had to change msn addresses to try and contact you... And by the time that you told me to submit it in the client area, it was too late for me to do so, and you will not honor it...

Ryan,

It does not matter if it was too late or not, It matters that I still told you. I have treated you with the upmost respect and then
you go and call me a liar, and a scammer.

-K.Riker

Kody,

It does matter because if you would have told me before 9:00 when i asked for a termination, i would not be having this problem that we are having right now...
Ryan,

It does not matter if it was too late or not, It matters that I still told you. I have treated you with the upmost respect and then
you go and call me a liar, and a scammer.

-K.Riker

No, this is incorrect
You are the one who blocked me first, I had to change msn addresses to try and contact you... And by the time that you told me to submit it in the client area, it was too late for me to do so, and you will not honor it...

If you are not listening, being rude, or refusing to understand the TOS Kody explains to you in an MSN meeting, then you are subject to being blocked. If you are hard to deal with... Kody will not deal with you.

My advice for you right now. Pay that invoice. You are the one at wrong here for not doing so. Now quit arguing and pay the due payments.

Kody,

It does matter because if you would have told me before 9:00 when i asked for a termination, i would not be having this problem that we are having right now...

Ryan,

As I said before you never said CANCEL MY SERVICES! You talked about it but never said it. If you would have, therefore I would have proceeded to tell you how to do so.

-K.Riker

THIS CONVERSATION NEEDS TO HAPPEN ON MSN NOW CAUSE THIS IS NO LONGER A PUBLIC MATTER.

Ryan add jordanmdl@hotmail.com

Its like a whole bunch of eight year olds just got their first internet access, and they're having their first e-fight!

Seriously, everybody here grow up. I lol'd@the following:
"You may be liable for legal action"
"Actually it was $12 not $10"

I WILL SEND THE HOST $12 TO NEVER POST ON WEBHOSTINGTALK AGAIN. Thats a real offer. Send me a PM with instructions how to pay you. If settling this bill means ending the idiotfest, its the least I can do.

Its like a whole bunch of eight year olds just got their first internet access, and they're having their first e-fight!

Seriously, everybody here grow up. I lol'd@the following:
"You may be liable for legal action"
"Actually it was $12 not $10"

I WILL SEND THE HOST $12 TO NEVER POST ON WEBHOSTINGTALK AGAIN. Thats a real offer. Send me a PM with instructions how to pay you. If settling this bill means ending the idiotfest, its the least I can do.

Taylor,

Your first impressions amaze me as if you havent even read the whole thread. I take pride in you calling me an Idiot, its much appreciated. And at $.10 per MB of bandwidth, he could be paying almost $40 in 7 days if the invoice is still Unpaid. Instead of wasteing your money on me, and settleing other peoples disputes take your money and go buy a Idiots Guide on Proper English

-K.Riker

Its like a whole bunch of eight year olds just got their first internet access, and they're having their first e-fight!

Seriously, everybody here grow up. I lol'd@the following:
"You may be liable for legal action"
"Actually it was $12 not $10"

I WILL SEND THE HOST $12 TO NEVER POST ON WEBHOSTINGTALK AGAIN. Thats a real offer. Send me a PM with instructions how to pay you. If settling this bill means ending the idiotfest, its the least I can do.

This has nothing to do with you. I suggest you leave. If you think we're 8 year olds, perhaps you'd be just as immature as us (as you say) to remain? Go find another thread to invade. Next time a thread like this is posted that has nothing to do with you, wait for an invitation. Until then. See yourself out.

Taylor,

Your first impressions amaze me as if you havent even read the whole thread. I take pride in you calling me an Idiot, its much appreciated. And at $.10 per MB of bandwidth, he could be paying almost $40 in 7 days if the invoice is still Unpaid. Instead of wasteing your money on me, and settleing other peoples disputes take your money and go buy a Idiots Guide on Proper English

-K.Riker

You said "wasteing" and then told me to buy a Guide to Proper English?

Grow up. You already said you cut his service off, how is he going to rack up a $40 bill in 7 days? He can't use any bandwidth if his service is shut off. Take me up on the offer, please.

Modreported because this is a disgrace.

Oh, and Jay, here is your quote verbatim:
"You realize that if you do not pay that invoice, you could be liable to legal action?"

I checked with the Kentucky Secretary of State, and there is no company doing business as "Vibrant Stream Networks" or any variation. I highly doubt you have a PERSONAL contract with the buyer, so you have no legal ground here.

Moderator(s),

Please close this thread.

What is said has been said. The rest will be handled will be handled in a non-public environment. (Or not handled with, to be correct.) :)

As a final closing, I would recommend against purchasing from VSN - unless if you want the same opportunity that I have had.

Cheers,
Ryan.

P.S., this has been submitted via the report tool to expedite the closure of the issue.

Taylor,

Did you get the hints? Perhaps they weren't obvious enough. This is something that should not have even been brought public. This has nothing to do with you. Get the hell out of here. This is not a public matter. This should have all been resolved on the hosting panel or in an MSN meeting.

You said "wasteing" and then told me to buy a Guide to Proper English?

Grow up. You already said you cut his service off, how is he going to rack up a $40 bill in 7 days? He can't use any bandwidth if his service is shut off. Take me up on the offer, please.

Modreported because this is a disgrace.

The fees have already been "racked up."

Moderator(s),

Please close this thread.

What is said has been said. The rest will be handled will be handled in a non-public environment. (Or not handled with, to be correct.)

As a final closing, I would recommend against purchasing from VSN - unless if you want the same opportunity that I have had.

Cheers,
Ryan.
It will be dealt with.

What goes around, comes around.
I let people get away with things, then get hit and knocked down.
How Fun :)

Kindest Regards,
-K.Riker

Thread closed by request.