Hello all,

I just received this email from Trexhost - but after a search, I've found nothing about this on here about either company.

Could someone shed some light on this? Is this spam? Or is this legitimate?

And if that is the case, could someone recommend me a comparable host as Trexhost with both pricing and service?

Thanks!

To our beloved customers,

Due to recent complications and events occurring at TrexHost.com, our
doors will be closing. These last two years have been the most amazing,
educational years of our lives here at TrexHost, strong bonds have been
established with our customers, and we don't have to see these customer
relations end.

The reason of our closure is in part due to the absence of the owner as
many of you have become familiar with. As of this moment due to
circumstances beyond James control, we believe for the sake of our own
customers that this is the best option. We have been unable to cope with
the problems we were left with. None of us have had contact with him in over a
month and we do not believe he will return.

Over the last few months I, Michael Hobgood, and Steven Pecroni have worked
diligently in order to try to keep things running smoothly all of which
without pay. I, along with Brent Hartzell,formed a new company known as
RisingWebWorks.com,formed in early 2007, which has been growing rapidly. I am
confident our staff and quality services will exceed those formerly present
at TrexHost.com.

We would like to encourage each and every single one of you to signup with
our new company http://RisingWebWorks.com/. Once you have done this,
please open a ticket with us and include your domain/user/pass for your
account at Trexhost and modify your name servers and we will transfer your
account to our machines as soon as possible. We have full access to
Trexhost's serves while they remain online and can resolve any problems
that arise.

Benefits:

Free Transfer (We will transfer your hosting/reseller account for free)
Higher Performance Servers
Reliable & Knowledgeable Server Administrators

The server specifications are as follows:
Quad Core HarperTown 2.5ghz
2-4GB ECC Registered Ram
100MBPS Uplink
cPanel/WHM with Fantastico
Proudly housed at SoftLayer Datacenter


We may charge a little more than you currently are paying at the moment,
but because of this the performance of our servers will greatly exceed
what they have been with Trexhost, be assured though that you will receive
top of the notch hosting services and will not have issues with high
loads, slow technical support, and other various problems.




A few last points I want to mention:
- Please remember to cancel your current subscription with TrexHost.com

- Rest assured your issues will be handled as promptly as possible. If
needed, a billing date adjustment will be performed. We will work with you
to keep you online.

- There will be a few differences between TrexHost service and the service
provided here at RisingWebWorks.com. We will not, NOT tolerate
infringement of our Terms of Service. As many of you may know, Mail
spamming/ blacklists were a constant problem at TrexHost.com as the owner
previously allowed such activities on the servers which is why so many of
you cannot send emails to hotmail/yahoo/aol. You will not have the same
problem with us.

- Many of you all have dealt with Steven Pecroni and I personally, and
know that we are both of us are willing to do what is in your best
interest to keep you online. We understand your business's and websites are
important.

I realize many of you are going to have questions. Please feel free to
call our office directly at 443-569-5052 or email me
(michael@risingwebworks.com). You can also contact Steven Pecronie by
email at (steven@risingwebworks.com), or you can also chat with our live
chat technicians or submit a ticket through our client area.

It is unfortunate that Trexhost has had to close but it is in the best
interest of everyone involved for the time being. If you have any
questions please make sure to contact us. We will work with you to ensure
you are happy and things go smoothly and we will like to thank you for
your patience during these last few months.

I will look forward to those of you who choose to signup with us at
http://RisingWebWorks.com/ shortly.

Michael Hobgood
Former Vice President, Trex Technologies LLC
CEO, RisingWebWorks.com

Wow, that sounds crazy.

Can you contact anyone at Trexhost to confirm this is genuine? It could just be an ex-staff member trying to poach customers. I suppose it could also be genuine.

I would start looking for a new host to be on the safe side.

It is legit. I am the owner of RisingWebWorks.com. Something like this has no need to be brought to the public eye until it is fully underway.

RWW has been in the works for a month or so now, in anticipation of TrexHost.com closing its doors. While many of you are going to become quite skeptical, I was presented with three options with the given situation at TrexHost:

1. Let it fall on its on in its own time
2. Tell customers its closing and force them to leave
3. Provide a great alternative with familiar staff, transfer assistance as well as plan re compensation.

I chose option #3.

I am very busy at the moment, which is why I am leaving this short and sweet.
Please don't hesitate to call me and ask any questions @ 443-569-5052

EDIT: I am sure you will be able to confirm all of the information provided.
If you would like to submit a ticket at TrexHost please do so, I will respond there to verify as well.

Personally, even if the whole story is true, I'd be a bit worried about the legality of the email they've sent.

Sounds very strange...

TrexHost.com signup page is still online, and there is nothing on the website..

I got the same e-mail..too bad, James was a good guy.

It seems SPAM.

It's not an issue of legalities here, rather moralities. Had we done nothing, thousands of websites would be going down within 2 weeks. At least this way we are presenting the customers with an alternative. Trexhost is closed, many people can verify this as they have yet to receive responses to their tickets and on the 8th of next month, the servers are all being shut down.

No one is being forced to signup with the company that was mentioned in the email, we are simply recommending it due to the fact that this will be an easy, good alternative given our access to both servers, and the fact that the customer relationships will not be lost.


As for the TrexHost page, we are editing everything now. This kind of sprang upon us unexpectedly, we did not realize when the servers were to be turned off, so now we are somewhat rushing to ensure minimal downtimes and supreme service.


Thanks

Mike, I am just a bit confused here. You claim to be the former "VP" of Trexhost, yet not 6 weeks ago you were advertsing wanting employment in a part/fulltime CSR role

Yes, during that time I was working unpaid since the owner of the business paypal, James, was unable to be found. I was looking for a part time job to fund the startup of RisingWebWorks.

It's not an issue of legalities here, rather moralities. Had we done nothing, thousands of websites would be going down within 2 weeks. At least this way we are presenting the customers with an alternative. Trexhost is closed, many people can verify this as they have yet to receive responses to their tickets and on the 8th of next month, the servers are all being shut down.

No one is being forced to signup with the company that was mentioned in the email, we are simply recommending it due to the fact that this will be an easy, good alternative given our access to both servers, and the fact that the customer relationships will not be lost.


As for the TrexHost page, we are editing everything now. This kind of sprang upon us unexpectedly, we did not realize when the servers were to be turned off, so now we are somewhat rushing to ensure minimal downtimes and supreme service.


Thanks


Moralities are not the issue here. Legalities is the primary concern. What if you take all these customers and then are faced with a lawsuit if the owner does return? What then? Everyone would be in a limbo..

Regardless of whether this is moral or ethical or whatnot. It is absolutely clear that you have not thought this through and certainly does say something about the stance of the new company along with how it operates or intends to operate.

Not the best of decisions at all.

I appreciate your input Rameen, and it will definitely be taken into consideration with future decisions.

Doesn't make much sense to me, why didn't Trexhost just rename itself to RisingWebWorks or merge with the company. Seems like they are going to incurr a lot of unecessary customer loss by having everyone re-signup.

Agreed..

You would have thought RisingWebWorks would have been in a position to take over the servers at the very least. Especially if they are run by Trexhost former VP....

Edit: except they are putting the prices up...

There were several internal complications which would have made doing that near impossible. While I don't see the need to discuss the reason's why here, if you'd truly like to know why we didn't simply takeover TrexHost feel free to contact me.

I can stand for Michael in that he's an honest guy, this is no scam or con - I used to be a staff member @ TrexHost, and I noticed some interesting things going on in which I assumed would lead to the end of the company in time - sure enough, it has. I don't wish to go in to detail other than James, the old owner of Trexhost, seemed a bit odd at times, got defensive at random things, seemed to disappear for days or even weeks with no warning, leaving Michael in the dark.

Much appreciated Hunter :)

Yeah I got this email too. Michael has always been straightforward and helpful, and I can appreciate the email with a heads up, but I think it would have benefited you and your new company to see things through to the end.

About an hour after you sent this, the MYSQL server crashed and since there is no one there to fix it, that pretty much spelled the end of Trexhost as far as I am concerned. It would have been nice if you had worked with customers and answered their questions and tech issues for another 2 weeks and I think you would have gotten a much more positive response to your company. You still were considered VP of the company until today, regardless of pay as that is not your customers concern. I ended up going with a different company, LayeredTech for my hosting for now instead of your new company. I am sorry, but I just felt abandoned when all was said and done.

TrexHost's signup form is now offline. I tell ya what, when I read this thread, I thought it was just a scam.

It's not an issue of legalities here, rather moralities. Had we done nothing, thousands of websites would be going down within 2 weeks. At least this way we are presenting the customers with an alternative.Morally then, all you had to do was to notify the customers and portray the situation as it is. The hosting industry doesn't lack alternatives, Trexhost was not offering something that exotic. There was no need to effectively attempt to transfer these customers to your company (even if you may feel that it somehow is warranted, given the lack of wage payments). If morality was the motive, you could at least ensure that customers get decent uptime with the company you were VP of, up to the time when they will be taken off by the data center.

Sorry, but "conflict of interest" is written all over this story.

befor some month i talk with james
and ask him about Michael Hobgood
he say
Out of business
and then get email from Michael:rolleyes:

Formed in early 2007? The domain was only registered 19 days ago. I think you meant early 2008.

i talk with him about 3 month or 4
i thinks
then we get email from Michael

WebHostMike,

I would really appriciate If you could be online on AIM!

Sincerelly,

I see nothing on trexhost website or forums?

...

Edit: Webhosting stuff ethics reset today 29th jan 2008.. as well as uptime records.

The Trex Website orders have been disabled, etc. As for the domain, we were formerly known as RisingHost.net which was indeed registered early 2007, as previously stated.

I am online now for anyone who wishes to contact me.

Thanks!

I dont see the need to SPAM every one on the trexhost userbase with a website that people would be skipitcal of.

I am going to stay with trexhost until they close, and then am moving to DH again.

And your website redirects to Peerless Machines (another company owned by a webhostingtalk user) why?

This seems like the previous/current/MIA owner would be wide open to a lawsuit if he felt like it.

And your website redirects to Peerless Machines (another company owned by a webhostingtalk user) why?Uh, yeah that is kinda confusing, huh? But if you look at http://risingwebworks.com/ (without clicking the link in his sig) it goes to the proper place... the link in his sig is pointed to https://www.peerlessmachines.com/ even though the link says http://risingwebworks.com/ . Strange.

Uh, yeah that is kinda confusing, huh? But if you look at http://risingwebworks.com/ (without clicking the link in his sig) it goes to the proper place... the link in his sig is pointed to https://www.peerlessmachines.com/ even though the link says http://risingwebworks.com/ . Strange.

Wow, that is interesting!

all of my sites are down at the moment... this is not looking good. I can't get into WHM/cpanel because the drive is out of space... and I can't access the sites

Mike, please help!

I also saw reports on another forum about sites and databases being down. One can assume the end has come.

so, what can I do to recover my data? is there a way to find out who Trexhost is renting from?

I doubt Softlayer will give you access to data on a server that isn't yours.

right, but if they close down, I'm hoping I have a way of getting my info back, right?

Not unless they give it to you. (Trexhost). Contact Michael since he has posted here. He is the only one who can help you I believe.

contact Michael Hobgood and Steven Pecroni

I can't find Mike, how do I find Steven?

Hello Keith, Your server is not down for good. As you know, we have been completing backups and transfers nearlyt 24/7 which is making the server unreachable. Your data IS safe, and you will be given full backups of all of your sites.

As for the signature, I used a base copy of one of the Peerless Machine sigatures, however heavily modified it. I must have forgotten to update the link.

My apologies.

Hello Keith, Your server is not down for good. As you know, we have been completing backups and transfers nearlyt 24/7 which is making the server unreachable. Your data IS safe, and you will be given full backups of all of your sites.

As for the signature, I used a base copy of one of the Peerless Machine sigatures, however heavily modified it. I must have forgotten to update the link.

My apologies.

Hi Mike, that's GREAT to know... you've just won yourself a customer.

Please contact me as soon as you can so that I can arrange for downloading the backups.

Thanks

Hello Keith, Your server is not down for good. As you know, we have been completing backups and transfers nearlyt 24/7 which is making the server unreachable. Your data IS safe, and you will be given full backups of all of your sites.

As for the signature, I used a base copy of one of the Peerless Machine sigatures, however heavily modified it. I must have forgotten to update the link.

My apologies.

Hi Mike,

I've tried emailing you at trexhost to no avail.

Could you please get me a complete backup of all of my accounts on trexhost (bma-uk.co.uk being the primary domain and the accounts I have in WHM) as the server is now completely dead (I cannot access it http/ftp/ssh/email at all).

If you could get this to me ASAP it would be highly appreciated as I have some really important stuff on there. Also, you promised that the servers would be online until the 8th :(.

Thanks ever so much

Brian

In the same spirit, Mike, I'd appreciate it if you could make all account backups under VisualPoetry.ca available for download as well.

Thanks so much

Mike,

I've also added you to MSN, and if you would be able to come online on there, it would be brilliant :).

Thanks

trex host page is down and everything is down all day long

This type of stuff makes me paranoid even though I'm not hosted with trex.

I am, basicaly i was but well, thanks god i made to all mi custommers yesterday full backups and i downloaded them, my friend didnt ran with the same lucky, he made his backups and he didndt download them..........

that is going to piss me off i have about 100 sites with them my sites went down today and i was never informed of anything now how am i going to get backups not to mention i was just charged for my monthly

we are in the same, at least they contacted me and im now doing everything by hand all restore because they said the ssh was not working or i dont know what else.............

I cannot connect to all of my sites, cPanel, WHM etc. The Trex's servers were down. What will I do now TrexMichael? Please tell me know what the matter of our sites.
Trying to signup with RisingWebWorks but maybe there is a problem with the seller PayPal email :(.

i will sign up if my sites will be transfered however i have yet to get a reply from support

Hello...

I'm also having trouble with my reseller account in trexhost.

It's good to hear mike has backup all the customer files. I would like to have my back up data or maybe u (mike) can setup an account for me in RisingWebWorks since you have all the data. It's easier for me to host with you. I'll send support ticket to you for more information.

It's very frustrating. Michael says it was going to be down on february 8th.. but it's already down for at least 8 hours now. Now, sure he got our backup but he will probably give it to customer who only follow him with his own company.

i got hold of mike he has stated

We are working relentlessly to restore clients data. TrexHost's servers were unplugged due to their non-payment. I am putting out 1700$ out of pocket which I should not be doing to have their clients data back online and accessable for another week or so. Please be patient as we are working as fast as possible to resolve this. All sites should be online within 12 hours MAX.

that's great to hear - well, if he does do this, then count me as a customer at RisingWebWorks

Webster is correct. Please, I am begging you all for your patience in regards to this issue. We are quite aware of the seriousness of it, and we could really do without the constant insults/assumptions.

Mike Hobgood
RisingWebWorks.com

Yeah, it's good to hear that news... I'm sure mike will do his best to back up all the data.

So sad trexhost went down. =(

I know it's frustrating and you guys will be panicking about your data etc.

However, let Mike and his team concentrate more on matters of urgency, like getting your accounts back up and running, instead of them having to walk the gauntlet of insults and rage in here, because it serves no purpose.

In a few hours time it'll be all be fine....I'm willing to bet $$$ on that. :) <--------Any Takers?

Also, when it is all sorted out, I'm curious as to how many people will post their gratitude to RWW for sorting the mess out left by Trex.

owm

no bets from me but all my sites are going to be moved to risingwebworks.com

I'm in for RWW.

I can understand his position as well. The Trexhost situation is not Mike's fault at all, as he is not James. He is merely offering to back up all the data/restore accounts and hoping that we'd move to his new company with him for helping us recover our data. In my opinion, that's a fair trade.

I was also offering backups even if you WERENT coming, which alot of people mis-understood, I simply didnt/don't have the time to come on here and rectify things every 10 minutes when another false accusation is made.


Thanks for the support never the less.

Well if websites are coming back online, I'll probably give a shot at RWW.

To Outlaw; you have to understand that it was frustrating for all the costumers that sees all their website down and already thinking about all the customers that are going to call us tomorrow. Plus, we were panicking because we had no idea of what's going on. Problem with the server? Problem with the connexion? Or simply they decide to shut down everything today? This was all the different option, and we can found much more, that came to our mind.

Thanks so much Mike,
Hope you will finish this task soon.

I thanks Mike for his efforts and doing the right thing when he could have washed his hands of trexhost.

We should all wait patiently for our sites to be back up hopefully it will be soon and then everyone can stop paniking

Lets hear it for Mike and his team

:beer:
:clap:

I know this might be some stupid question of legalities, but for once, not a pissed off ex employee first of all - genuine nice guy that wants to help.

Phew, this is going to need a lot of popcorn when the original owner returns.

I know this might be some stupid question of legalities, but for once, not a pissed off ex employee first of all - genuine nice guy that wants to help.

Genuine or not, it's going to be ugly if the original owner ever takes it to court. He'll then own two companies rather than one.

I'm pissed right off. This has to be the most unprofessional thing I've ever seen. I will not follow you your new host. Absolutely not.

RWW has been in the works for a month or so now, in anticipation of TrexHost.com closing its doors.
Wow, thanks for waiting to tell your customers. I really appreciate you knowing this and not telling any of the customers. Let's assume you knew about it on January 10th, when you registered that domain name. You waited 18 days to send out an email. Why the Hell did you wait that long?

Than you tell us we have 10 days as of the email, and it's down in under 3.

I'm just so happy and cheerful that my sites are all down NOT making money. Cause I'm not in a business, I just put websites up to stroke my ego.

In another forum you stated you couldn't get ahold of James, the owner. You called him, his parents, friends, etc, but couldn't find him. Hmmmm, than you state, he lives 30 minutes away.

HMMMMMMMM!!! Okay, you can't contact your boss. He obviously isn't paying you. And it didn't seem to enter into your mind to just drive 30 minutes to his place and find out what's going on.

Trexhost LLC... Is trexhost really a limited liability corporation?

Is James still in high school?

Are you older than 18 Mike?

Here's a piece of advice. The next time you commit corporate espionage you should probably talk to a lawyer. He would probably advise you a.) don't do it b.) if you do it, don't say your hosting will be "shut down" in an unreasonable amount of time and c.) don't offer your own hosting especially at a higher cost than what they're paying now.

I'm pissed.

Mike, I want you to admit you're lying. Your story doesn't make any sense. You live 30 minutes away from the guy. You decided a month in advance to profit from the downfall without telling any of the clients of trexhost.

You're a cheat and liar.

Are you older than 18 Mike?

No, he is not. However, in certain cases age does not matter.

No, he is not. However, in certain cases age does not matter.
Are you serious??? Please tell me you're joking.

No, he is not. However, in certain cases age does not matter.

Don't most reputable server suppliers require you to be 18 when obtaining servers/IP space? For contractual reasons?

Edit: I suppose that depends on what country you get the servers from though...

Alright folks, I need some help here. My sites are back online but I'm not sure for how long - I'd like to backup everything, however, the "backup" feature is not available in WHM or Cpanel.

I've asked one of my other hosts to do a backup/transfer but they said that feature is no enabled, however, when I asked Stephen from Trexhost, he said that backup was never disabled, it just needs to be enabled in the features.

I'm at a loss here - how do I enable backups?

And, if I can't, how else can I easily transfer 50 gigs of data?

Thanks

im in same boat any help or info would be great

Have you looked in the features list in WHM to see if it is enabled?

Hahaha he thought he would get away with taking the customers, with nobody asking questions? Ya.. he just created more issuse.

The biggest turnoff is his whole "cannot get ahold story" and the fact that their prices are more spendy. Let alone their website isn't complete, and they have a "testimonial" which is 100% fake.

at this point i can care less about who is right or wrong my sites are the main issue in hand

not to mention james just got up and left i have not been able to contact him for some time now

Here's something funny..

Hello Eric, although I no longer work at TrexHost, you should be recieving an email VERY shortly with information on what is going on.( Within 12 hours). Thanks!
(took on : http://www.trexhost.com/forums/index.php?showtopic=448 )

Don't want to look like a guy searching trouble Michael but I'd like if you could tell us how you did sent an email, how you can do all backups and have access to root, etc, while you're not working there anymore.

Because right now, it's look like a proof that you are trying to steal customers from your ex-employer since you no longer works for Trexhost.

at this point i can care less about who is right or wrong my sites are the main issue in hand

not to mention james just got up and left i have not been able to contact him for some time now

So get the backup, and find another host -- there are a large amount of them out there that are fantastic.

Here's something funny..


(took on : http://www.trexhost.com/forums/index.php?showtopic=448 )

Don't want to look like a guy searching trouble Michael but I'd like if you could tell us how you did sent an email, how you can do all backups and have access to root, etc, while you're not working there anymore.

Because right now, it's look like a proof that you are trying to steal customers from your ex-employer since you no longer works for Trexhost.

He had to have stolen a database of some sort -- I had opened ONE ticket with them MONTHS ago -- and I got the original email too.. Bit strange as I never registered eh?

im under a reseller account when i do a backup it only backs up the main domain on the reseller account not all the sites

im under a reseller account when i do a backup it only backs up the main domain on the reseller account not all the sites

I'm on a reseller account too, but I don't have that feature.

I really wonder, where is James??? What happen to him?

He should clear this thing to all his customers...

I don't know who should be blamed but i think mike is trying to save the customers even though it's look like he's "stealing" the customer from trexhost...

But, he stand up for the customers and now, trexhost is up again... Many Thanks

webster13045 : i think u should back up one by one for all your domain?

Great.. I was trying to do some backup and then my sites crashed again.. Dunno If it's the server again or my Ip was banned because I requested too many packets..

i was expecting an easier way i got 100+ sites but if thats the way i have to do it i have no choice

webster take care.. I was trying to do a backup through ftp and because the server received too many packets request from me it banned my Ip.. so I can no longer access to sites..

Yeah... i don't know if there's another way to back up.. someone told me to use ssh using putty.. but i don't know how to use that way.

i am thankfull to mike for everything he has done

however it seems trexhost would have sold the company rather than just shutting down?

i mean would a company owner not want to try and make some money back?

Really unfortunate.

Hey Mike, if you could get on MSN that would be great.

Thanks.

I'm pissed right off. This has to be the most unprofessional thing I've ever seen. I will not follow you your new host. Absolutely not.


Wow, thanks for waiting to tell your customers. I really appreciate you knowing this and not telling any of the customers. Let's assume you knew about it on January 10th, when you registered that domain name. You waited 18 days to send out an email. Why the Hell did you wait that long?

Than you tell us we have 10 days as of the email, and it's down in under 3.

I'm just so happy and cheerful that my sites are all down NOT making money. Cause I'm not in a business, I just put websites up to stroke my ego.

In another forum you stated you couldn't get ahold of James, the owner. You called him, his parents, friends, etc, but couldn't find him. Hmmmm, than you state, he lives 30 minutes away.

HMMMMMMMM!!! Okay, you can't contact your boss. He obviously isn't paying you. And it didn't seem to enter into your mind to just drive 30 minutes to his place and find out what's going on.

Trexhost LLC... Is trexhost really a limited liability corporation?

Is James still in high school?

Are you older than 18 Mike?

Here's a piece of advice. The next time you commit corporate espionage you should probably talk to a lawyer. He would probably advise you a.) don't do it b.) if you do it, don't say your hosting will be "shut down" in an unreasonable amount of time and c.) don't offer your own hosting especially at a higher cost than what they're paying now.

I'm pissed.

Mike, I want you to admit you're lying. Your story doesn't make any sense. You live 30 minutes away from the guy. You decided a month in advance to profit from the downfall without telling any of the clients of trexhost.

You're a cheat and liar.



First off, Let me explain a few things in regards to this post. I started a position at a local store, where my manager and I plotted up RisingWebWorks. We had 0 intentions of obtaining TrexHosts clients(NOTE: I may have made myself unclear in previous posts), or stepping in for them at all.
I had told a few former co-workers at TrexHost about this new company, and everything was good.

Around the 22nd of January, I recieved a message from the one person still doing un-paid volunteer work at TrexHost, Steven. Because James was overdue on his bills, Softlayer had told him that the servers would be turned off on the eighth of February. Because of this sudden deadline, we had to rush into getting our website ready for the public, and prepare a somewhat decent presentation of our company online. We started out with WHMCS and a StarDevelop combination, however quickly realized the downsides and ordered Kayako Support suite. We started with a simple grand central number, and now have a Toll free coming very soon. I truly get upset when people accuse us of scamming, when in reality, we are doing a very large favor. Last night, After many hours of negotiations with Soft Layer and finally being able to communicate with someone who had TrexHost PayPal access, We were able to get the servers online for a cost of 1000$. Please note, we contributed a large portion to get these servers back online, had we not, data loss and more downtime would have occurred.

I do truly apologize about all of the inconveniences experienced over the last few days, but I assure you this has not been easy on us either. Our staff has been putting in 24 hour shifts, as well as donating money out of our own pockets to get the servers turned back on at Soft Layer last night.


As far as your assumptions go, James, the owner, Lives, or lived in Pensacola, Florida. If I could get to Florida in 30 minutes as you claim, I would be their right now relaxing and getting away from all of this.

TrexHost was indeed an LLC, from what I am told. To be honest, I never had the need to verify that.


I was informed that I would have to the eighth to give all clients their information and transfer clients, however, Softlayer decided to pull the plugs early, which they had every right to given TrexHost was overdue. We then payed partly out of pocket a grand sum of 1000$ to have the servers turned on for one week for you all. Please remember that, for you all.

The Testimonial on the front page is indeed not real. We were rushed into getting our website ready, so as you may have noticed, several links are not yet working, I.e. The Datacenter link as well as our web design link. These will be fixed promptly. The testimonial was their as filler text, placed their by our Coders/Designers at MediaGate.com - feel free to contact them and verify this if you truly wish to do so.

In regards to higher cost, yup, the costs are higher, and they are also non-negotiable. TrexHost had a lot of unpleasant clients, i.e. mail spammers, and heavy resource using clients. We will not stand for that hear. That is one reason the cost is slightly higher. The other reason being our servers are a step up from those of TrexHost. Just remember, you get what you pay for.


Another reminder, To all clients who signed up, and have not yet had their sites restored, we will be more than happy to adjust your billing date. Please submit a ticket when your next invoice comes out, and we will adjust it promptly.

Thanks for your time

Well Mike, if you say that prices aren't negotiable then chances that I'll move to RWW are pretty low. I can get about the same amount of webspace and bandwith with Hostgator.com for about the same price. They are reliable, they have 24/7 support and they exist for about 5 years now.. I don't think I'll ever go with a company that exist for less than 3 years now.

It's the 3rd company that close his doors after couple of months I signup with them. I thought that 2 years in business was enough to consider a hosting reliable but it doesn't seem to be finally.

I can confirm that Risingwebworks has access to trexhost servers and Are transferring accounts. There is nothing unlegal here. The email they sent was notifying the customers about whats happening and how they can help prevent their website being down.

as a note: james really has been completely gone - no one knows where he is, period, or has any contact.

there isn't much chance he will even think about coming back.

"There is nothing unlegal here", haha.
That's great stuff.

1. Mike is stealing clients from his previous employer.
2. His previous employer isn't even legally registered.
3. You're all kids, get the hell back to class. Stop playing hookey, or these days 'web hosting' during lunch breaks.

I'm a teen, not a kid. :cool:

I'm a teen, not a kid. :cool:

I'm somewhat of a teen, not an adult. :o

as a note: james really has been completely gone - no one knows where he is, period, or has any contact.

there isn't much chance he will even think about coming back.

Do you realise that does not add up in the slightest.

James has vanished....cool.
No one knows where he is or has contact with him...cool

BUT...there isn't much chance that he will even think about coming back??? Did you receive that message in a dream?

How could anyone know that he wouldn't even think of coming back unless he'd told someone, therefore he can't have vanished completely to have told some person that he wouldn't even think about coming back.

These crap statements are only pouring petrol onto the fire and making clients believe there's something amiss with the entire equasion.

It's better to engage one's brain & think before opening one's geggy to let the inconsistencies just spew out. ;)

owm

I can confirm that Risingwebworks has access to trexhost servers and Are transferring accounts. There is nothing unlegal here. The email they sent was notifying the customers about whats happening and how they can help prevent their website being down.
Re. the above.
Why have Risingwebworks got access to Trexhost servers, who has the legal right to give them access ? I'm sure this maybe well intentioned, but it realy does hum.

Re. James, was/is he real ? has he morphed into another person ?

It all just feels/sounds wrong, and its the little customers that are going to suffer the most.

First off, Let me explain a few things in regards to this post. I started a position at a local store, where my manager and I plotted up RisingWebWorks. We had 0 intentions of obtaining TrexHosts clients(NOTE: I may have made myself unclear in previous posts), or stepping in for them at all.
I had told a few former co-workers at TrexHost about this new company, and everything was good.

Around the 22nd of January, I recieved a message from the one person still doing un-paid volunteer work at TrexHost, Steven. Because James was overdue on his bills, Softlayer had told him that the servers would be turned off on the eighth of February. Because of this sudden deadline, we had to rush into getting our website ready for the public, and prepare a somewhat decent presentation of our company online. We started out with WHMCS and a StarDevelop combination, however quickly realized the downsides and ordered Kayako Support suite. We started with a simple grand central number, and now have a Toll free coming very soon. I truly get upset when people accuse us of scamming, when in reality, we are doing a very large favor. Last night, After many hours of negotiations with Soft Layer and finally being able to communicate with someone who had TrexHost PayPal access, We were able to get the servers online for a cost of 1000$. Please note, we contributed a large portion to get these servers back online, had we not, data loss and more downtime would have occurred.

I do truly apologize about all of the inconveniences experienced over the last few days, but I assure you this has not been easy on us either. Our staff has been putting in 24 hour shifts, as well as donating money out of our own pockets to get the servers turned back on at Soft Layer last night.


As far as your assumptions go, James, the owner, Lives, or lived in Pensacola, Florida. If I could get to Florida in 30 minutes as you claim, I would be their right now relaxing and getting away from all of this.

TrexHost was indeed an LLC, from what I am told. To be honest, I never had the need to verify that.


I was informed that I would have to the eighth to give all clients their information and transfer clients, however, Softlayer decided to pull the plugs early, which they had every right to given TrexHost was overdue. We then payed partly out of pocket a grand sum of 1000$ to have the servers turned on for one week for you all. Please remember that, for you all.

The Testimonial on the front page is indeed not real. We were rushed into getting our website ready, so as you may have noticed, several links are not yet working, I.e. The Datacenter link as well as our web design link. These will be fixed promptly. The testimonial was their as filler text, placed their by our Coders/Designers at MediaGate.com - feel free to contact them and verify this if you truly wish to do so.

In regards to higher cost, yup, the costs are higher, and they are also non-negotiable. TrexHost had a lot of unpleasant clients, i.e. mail spammers, and heavy resource using clients. We will not stand for that hear. That is one reason the cost is slightly higher. The other reason being our servers are a step up from those of TrexHost. Just remember, you get what you pay for.


Another reminder, To all clients who signed up, and have not yet had their sites restored, we will be more than happy to adjust your billing date. Please submit a ticket when your next invoice comes out, and we will adjust it promptly.

Thanks for your time
Mike , with respect, helping people out has often got me into trouble, I hope you don't find the same.

Re. James, was/is he real ? has he morphed into another person ?


I have been thinking the same thing for a while now. Did Trexhost just realize they were making no money from the clients they had? Then just decided to ditch half of them?

This 'Mike' has already pointed out that Trexhost had some "bad clients" and his new business would *not* want them.

I don't know, but unless I had personally met both these guys I would not be convinced.....

Re. James, was/is he real ? has he morphed into another person ?

I can contest that they are different people, as I've spoken with them both on the phone with different numbers and area codes completely. The rest of this I'll stay out of - I really don't know much about it.

Mike, take a deep breath. I'm truly sorry that you are
in this position. I know how very difficult it is to
explain things to the masses and try to be understood.

I am very, very grateful that you took it upon yourself
to turn the servers back on.

There will come a point in time when you will be able to
laugh about some of this. The best lessons in life are
ALWAYS the toughest to walk through.

Again, thank you. Karen

I got to say its great working with Mike :)

Mike, do you think It would be possible to access MySQL ?
It's not working and all our forums are down aswel as phpmyadmin...

Thx

Frankc, what server are you on? Please shoot me a message or call at 443-995-8247. Thanks.

Not being funny but i think you guys should ease off webhostmike and rww

what it seems to me reading these threads that james the owner of trexhost was well known to disappear for days/weeks, but this last disappearance has gone on too long for the guys at trexhost to carry on running HIS company, they didn't have access to the company paypal so they worked for free for weeks and also had no access to funds to pay for there servers. so what could they have done

not pay the bills, the server unplugged, everyone left in the dark with no explanation why they cant access there sites and data, no backups

tell people there closing down you have to find a new host sorry

They cant sell the site as they don't own it

or make a new company and say, look trexhost is being forced to close down because the owner is missing, the trexhost team has started a new company, were not saying you have to come to us but, we do have access to both company servers so we can transfer you over no problem, we already know you as customers, and you know you can trust trexhost support so you can trust ours because we are effectively the same people - which they have done

You saying its unmoral to do this its unmoral to let the server go and everyone be screwed, this act shows loyalty if anything to customers providing a sensible alternative to it

Out of the four options i stated which one would you have choose?

Not being funny but i think you guys should ease off webhostmike and rww

I have nothing against Mike personally, and if he is helping his clients (at Trexhost) then GOOD ON HIM.

But he was the VP at Trexhost, so you work it out from there. If James does indeed disappear regularly whats stopping him coming back tomorrow or the next day....

But as I say if Mike is helping his clients GOOD ON HIM..

what i cant understand is, i left like 6 phone messages already, like 2 ticket supports, and no response... i need to get my sites from there and put them in the new reseller i got, i was trying to doit manually and is almost imposible... if someone can help me please... because the guy who selled me the new reseller everytime he is trying to transfer everything, trex servers went down... i need HELP!
and yes i called to 443-995-8247 and 443-563-5052 and live support ovethere is always away, and i submited a ticket couple hours ago and nothing, and last night and no response...

The only thing Mike is doing is helping himself to the clients.

"Oh, what a surprise the company I was working for is going under! Oh, and by the way I've been working on my own company for the past two months with all of the other employees... here's a link just in case you need hosting."

what i cant understand is, i left like 6 phone messages already, like 2 ticket supports, and no response... i need to get my sites from there and put them in the new reseller i got, i was trying to doit manually and is almost imposible... if someone can help me please... because the guy who selled me the new reseller everytime he is trying to transfer everything, trex servers went down... i need HELP!
and yes i called to 443-995-8247 and 443-563-5052 and live support ovethere is always away, and i submited a ticket couple hours ago and nothing, and last night and no response...
Can you PM Me your Domain Name and username or submit a ticket at http://risingwebworks.com/support. I would like to get this resolved for you as I am an Level 2 Tech here at Rising Web Works

Can you PM Me your Domain Name and username or submit a ticket at http://risingwebworks.com/support. I would like to get this resolved for you as I am an Level 2 Tech here at Rising Web Works

you know, the least you could do is provide a coupon or something so trexhost customers can continue on at the same price for a year or two

"There is nothing unlegal here", haha.
That's great stuff.

1. Mike is stealing clients from his previous employer.
2. His previous employer isn't even legally registered.
3. You're all kids, get the hell back to class. Stop playing hookey, or these days 'web hosting' during lunch breaks.

We arent stealing the client's at all.

Actually Procyon, We already have been doing that.

i have 2 open tickets bro

right now they guy is trying to do the transfer and shows this error...
Error while copying account...! Aborting Extraction

just added you andrew

submited another ticket.............

KiLaTeS, please stick with their support desk for support, and don't post 4 times in a row when you can edit. This is not IM. ;)

my bad bro, but im so mad, i can not do anything my pages have been down for the last 4 or 5 days, they said they have 24/7 live support, is always away, i submited tickets with not response, i called and leaved voice mails to call me back, nothing, what i have to do?

my bad bro, but im so mad, i can not do anything my pages have been down for the last 4 or 5 days, they said they have 24/7 live support, is always away, i submited tickets with not response, i called and leaved voice mails to call me back, nothing, what i have to do?
Earlier Andrew said

Can you PM Me your Domain Name and username or submit a ticket at http://risingwebworks.com/support. I would like to get this resolved for you as I am an Level 2 Tech here at Rising Web Works

If that option is not working the readers here would want to know, but I don't think we don't want Trexhost/risingweb, to start using the WHT forum as it's 'support system'.

Invoce 104981
02/01/2008
Feel free to verify with softlayer. Also, the owner of this company Is Brent Hartzell, who is of legal age by far.


You guys don't give up do you?

yeah, NOT, nice try!

It`s funny how you have time to respond here, but yet there are so many people trying to get a hold of you...

ExTRex, have you personally tried to contact me?

yes, we have tried to contact rising web Several times, Several Ways. You should try turning on the live chat too!

We are on live chat ExTrex. Can you give a specific reference to when you tried to contact me, IE, ticket #? Call time?

You can call our toll free number 1-800-491-6343 at anytime or come on live chat.


Thanks

ya right never online for me never

mike i have 3 tickets open and i left like 3 voice mails, im waiting bro....

ExTrex, you go on FWS, register a new account, and right a post totally bashing us. You try and do the same here, yet when I ask for references so I can see what you are talking about you simply change the subject. I would appreciate if a mod would edit/delete his posts.

ExTrex, We are On live chat right now. We are available by phone right now, please call us.

I`m not calling you , why should i spend more money.

I didn`t change any topic, please re-read, And I have everyright to bash you

Ok, don't call. Can you please give me your ticket ID's for reference?

your confusing me with kilates... what tickets

No, I have talked with Kilates already, he is squared away. You say you have tried several ways to contact us, I am simply asking for proof. Even your name would be enough.

I said everyone has been trying to contact you different ways

Hi!
Mike...this is getting old quick. What state is your LLC regsitered in? Or is it just assumed that Brent Hartwell registered it..umm..like last time..with trex?

As long as you get a pretty title..?

>>>How do I contact brent, then?

Bryon

There is no way they would have had time to register it. plain and simple.
especially since they didn`t know all this was going to happen.

You can contact brent using brent@risingwebworks.com

Our paperwork has been long submitted. Regular processing time is 7-8 weeks, I am not sure whether or not he added on the expedited fee to have it within 7 days.

Hi!
Naaa..they didn't know any of this was going to happen..right.

Owner disappears over a month ago..no contact at all..and yet Mike says:

He is not reachable where he is, and won't be for a long time. Thanks

But Mike doesn't know where he is and has had no contact.

Fact: Somebody ain't telling the truth.

Mike also said, "He paid the $1700 "out of his own pocket" and yet..now..today..Brent suddenly owns the company that..by the way..does not legally exist...

Lies..lies..and more lies. Excuse me...but it seems like the worst possible way to start a new "company".

Bryon

It's not that we didn't know nothing was going to happen, we didn't know What was going to happen. With all due respect, Bryon you know 0% of the facts/truth and you're really just agitating me. But hey, what can I do?

EDIT: I do know where he is, I am not going to disclose that though because it is no ones business. A few people know, just ask around.

Hey Mike care to share with us what actually happened to the owner, since it looks like he ain't coming back?

[QUOTE=WebhostMike;4939757]It's not that we didn't know nothing was going to happen, we didn't know What was going to happen. With all due respect, Bryon you know 0% of the facts/truth and you're really just agitating me. But hey, what can I do?

EDIT: I do know where he is, I am not going to disclose that though because it is no ones business. A few people know, just ask around.[/QUOTE

I am sure he is in jail.

none of your stories add up. it`s very easy to catch you on what you said and what you say.

Don`t you know it`s easy to be caught in a lie!

Hi!
Ohho! Moi? An agitant. Gosh..that's a noted improvement over what I've been called in the past. Thank You!

Ok..so now you admit you have been lying to us all along?

Gosh..

>>Shhh. Steve. It's information on a need-to-know basis. We don't need ta know. ;)

Bryon

Hi!
Ohho! Moi? An agitant. Gosh..that's a noted improvement over what I've been called in the past. Thank You!

Ok..so now you admit you have been lying to us all along?

Gosh..

>>Shhh. Steve. It's information on a need-to-know basis. We don't need ta know. ;)

Bryon

Why would it be any of the customers business where our money has went and where the owner is............Hmmmmmmm!

duh!

Maybe because its a personal matter and doesn't feel its for him to disclose it.

Are you hosted with Trek extrex? Maybe you would be better of trying to get the answer from the them where you're money is.

explain your packages on your site as they are a lie too! haha

Front page shows

Reseller Plans From $19.99:

200,000 MB Transfer
30,000 MB Storage
Control panel-WHM
$19.99

Where is that package ?

Hi!
I know! It's a "virtual" package!

I just noticed something, Mike. In your letter..you claim the CEO title. Why are you the COO on here? Or is that only for WHT?

What state will the LLC be registered in?

Or do I need to ask Brent?

Bryon

I decided to try out RWW, and I'm not regreting it..

EDIT: I do know where he is, I am not going to disclose that though because it is no ones business. A few people know, just ask around.
Mike, your not doing yourself or your new business any favours,
if you know "where he is", he must be reachable, it might be difficult, but you need to 'reach' him, pref. through your lawyer.

I decided to try out RWW, and I'm not regreting it..
Is it not rather early days to be saying that, why not wait 12 months & do a full review, then it will have some cred. .

^^IM starting to think James left the counntry...lol

Here is info for some ppl above me:
LLC is registered in Florida.
Alot of the customers liked James, and I'm one of them.
& he was a very generous man

Is it not rather early days to be saying that, why not wait 12 months & do a full review, then it will have some cred. .

I've been hosted there for about 2weeks now.
& I can tell I won't regret it either because support is on like always,

P.S Why are you guys looking for flaws? If you dont want to go with them or w/e Don't ruin someone elses buisness

Please give a domain you have hosted with them.

well after try out for like 4 days to get my accounts moved, i finally got them, a guy from www.banahosting.com helped me out and did all transfer, everything is smooth now... i recomended

I've been hosted there for about 2weeks now.
& I can tell I won't regret it either because support is on like always,

P.S Why are you guys looking for flaws? If you dont want to go with them or w/e Don't ruin someone elses buisness


how can you be hosted with them for two weeks... you know how `pissed off that makes customers feel.. obviously mike shared with you before the rest of us.. which makes him even a BIGGER liar.
either that or you are one too! which is it... this is really all coming out .... very interesting.


sorry but you sound like you are 12 too...
again it`s illegal,little billy...er..um..kyle

how can you be hosted with them for two weeks... you know how `pissed off that makes customers feel.. obviously mike shared with you before the rest of us.. which makes him even a BIGGER liar.
either that or you are one too! which is it... this is really all coming out .... very interesting.


sorry but you sound like you are 12 too...
again it`s illegal,little billy...er..um..kyle
Maybe not the words that I would have used, but the thinking is similar, although you missed out the option that there personalities are very similar. ;)

how can you be hosted with them for two weeks... you know how `pissed off that makes customers feel.. obviously mike shared with you before the rest of us.. which makes him even a BIGGER liar.
either that or you are one too! which is it... this is really all coming out .... very interesting.


sorry but you sound like you are 12 too...
again it`s illegal,little billy...er..um..kyle
Umm what are you talking about?
liar?
huh?
If you were a Trexhost customer you'd know what I'm talking about

What he has done might be shady, that depends on the full facts.

But I don't see how he has ripped you off? He has done nothing of the sort.

What he has done might be shady, that depends on the full facts.

But I don't see how he has ripped you off? He has done nothing of the sort.

When someone shuts down servers to get customers to move over.. thats ripping me off.

so, I am not sure why that is difficult for you to understand.

When someone shuts down servers to get customers to move over.. thats ripping me off.

so, I am not sure why that is difficult for you to understand.
MIKE OR STEVEN ARE NOT SHUTTING THE SERVERS DOWN!

-Servers get disconnected on their own. They reccommeneded to move over, they DID NOT MAKE you move over.

When someone shuts down servers to get customers to move over.. thats ripping me off.

so, I am not sure why that is difficult for you to understand.

Did he shut the servers down or softlayer due to lack of payments.

If Mike had done nothing you'd still be in the same position, but this time you would have had to kick and screen at the AWOL owner of trexhost.

again...just `stop now`! you over did it..
don`t ionvolve yourself in a `thread`if you can`t bother to read the `whole`thing... and reviews... this is not the review thread.
BUDDY!

The servers were disconnected due to non-payment, Rising Web Works stepped in and paid for an week for the servers to be up on the public network.

thats what they say... yet it does not add up, regardless..

Thread reopened after cleaning so that those who want to discuss the issue can do so.

Let's keep this thread polite now. Discuss the issue only, and avoid personal attacks on other members. If you think that a member is being rude, please report it, and don't respond the same way. Anyone who is rude again in this thread will be banned from this thread.

The discussion can continue now. :)

Lois

^^IM starting to think James left the counntry...lol
From another forum Mike said:
"All efforts were made to contact the owner, however, it is near impossible to contact him where he is. We have continuously contacted his parents, relatives, and even family friends who are near 30 minutes from his location and still can't even get a hold of him."

Alot of the customers liked James, and I'm one of them.
& he was a very generous man
If he's so generous, why not give Trexhost to Mike & Co. ?

and BTW Mike & Co. why were you not working 100% for Trexhost prior to this mess, the competion you set up Jan/Feb. 2007 was at the very least:
'A conflict of interest' & a distraction.
If I ever learnt of any of my employies doing 'Private Work', they would be canned, no discussion.

^^^^^^
I think he's really on a family emergency...Becuase like Around Sept, he was on Family Emergency, and he returned for several days..Got sick, went to the hospital, and cam back for several weeks, and went away on Family Emergency, its possible he is out of country or out of state. If I were to work for him, I'd report him missing...

James isnt on an family emergency, i think he probably ran off with his lover or something or he lost internet at his house because he couldnt afford to keep his internet up.

James was married, and had a kid.

I think he is in;
Jail
Hell
Dead

i did not want to post this but this is the only way

james is in fact in jail for what ever reasons is his business

i talked with a co owner tonight

that also said he was the one that forked over the money to get the servers back online and the email that was sent to everyone was sent without his consent

the co owner also stated that he is taking the correct steps so RWW cannot get into the servers anymore

all i am going to say is this is beginning to piss me off im not one that likes to get screwed

also im not accusing anyone of anything as a client i just would like the facts

im sure some may say this should not be public but in my opinion anyone that is hosted with trex should no the truth

Just when you thought it couldn't get any messier.

owm

ok, Mike, i took you up on your offer to check things out.

You screwed us and you deserve this, your a cheat and a liar.
here is 100% proof!

I will always stick up for james as he was a good guy.

Try it sometime.

here is the rest...


For those of you that don't know....

James paid .. his paypal is eazyjimmy23@yahoo.com
not Mike,
It was $800 and nothing like Mike stated.

James paid to keep his customers afloat, do not go with rising web, this was a takeover....period and we have caught you.

We contacted Softlayer to find out, took screenshots of the conversation with softlayer and voila ...liar.

Andrew S The servers were disconnected due to non-payment, Rising Web Works stepped in and paid for an week for the servers to be up on the public network.


hmm...I must admit that SL chat doesn't make this look good at all.

OWM

first of all rising web works is not a part of trexhost and no they didnt pay the bill i did.. im former vp of trexhost.com name is mike ousley.. i paid 800 from james paypal cause im in charge to take care of it till he gets back alot of people tryed to screw this bussiness over and have succeeded but it will rise again and i do appoligize to all the customers.....

Maybe his little pals can tell us if

"three counts narcotics violation, use/possession of drug paraphernalia."

sounds familiar.

Welcome back ;)

first of all rising web works is not a part of trexhost and no they didnt pay the bill i did.. im former vp of trexhost.com name is mike ousley.. i paid 800 from james paypal cause im in charge to take care of it till he gets back alot of people tryed to screw this bussiness over and have succeeded but it will rise again and i do appoligize to all the customers.....

and... your customers will be there for you. well.. at least the good ones.

This really is messy. Would like to see how Mike explains this one.

Maybe his little pals can tell us if

"three counts narcotics violation, use/possession of drug paraphernalia."

sounds familiar.

Where did you find that?

suddenly the bomb drops.

owm

suddenly the bomb drops.

owm[off topic] I love your inserts. My thoughts exactly [/off topic]

Regardless of how messy this has become you guys, please remember the most important factor throughout all of this I'm sure you'll agree ARE the clients, who's sites are 1/2 way between here and the moon.

Do the honourable thing and get them back up and running, then sort out your differences amicably or legally.

Just out of curiousity Mike..how long did he go down for? We don't need to know what for, that would serve no purpose.

owm

Maybe his little pals can tell us if

"three counts narcotics violation, use/possession of drug paraphernalia."

sounds familiar.

Do I have to investigate you too?


Geesh , leave the guy alone..

I agree...

Get the services back up and running properly for the customers then do whatever.

owm

If you wish. You will find me pretty boring, though I too spent a few days back around 2002, a few hours in '81 and a couple nights as a juvi back in the 70's.

edited to add that I did not state the post above as fact but for confirmation, if he so desired. ;) ;) ;)

ok first of all james wasnt busted for drugs. his ex wife invited him over to see there kid then called the cops on him and said he broke in and assaulted her. Of course the law is always for the women so they believed her.... and thats the truth so they got him for breaking and entering and assault.. and yes the mail concern here is the customers and im gonna maek sure they get took care since i now have full control of everything for the first time .... so please let me know email me at mike@trexhost.com

lol, well then, what the matter?

im sorry guys but i cant carry on in this convorsation due to violating his privacy. i was in close contact with james via the jail at santa rosa county in fl. he had trial date set for jan.9th and i havent heard frm him since nor have i tlaked with his family.. im assumimg though they sent him to prison... and if they did im guessing he will be there a while im here for each and everyone of you all just please email me the questions or comments for i dont have time to check this site out daily.. i work 2 jobs plus gonna try and get this lined back out for the clients.. Thank you all for your support and god bless.... mike

If you wish. You will find me pretty boring, though I too spent a few days back around 2002, a few hours in '81 and a couple nights as a juvi back in the 70's.

edited to add that I did not state the post above as fact but for confirmation, if he so desired. ;) ;) ;)

lol, your funny! in a good way

i was in close contact with james via the jail at santa rosa county in fl. he had trial date set for jan.9th and i havent heard frm him since nor have i tlaked with his family..

just to put trexhost customers' minds at ease...if you haven't heard from james since the 9th of January...where did you aquire his log in ID to WHT?

There's been a lot of badness happening with this thread regarding accusations and suchlike, so to put the conspiracy theorists to bed, maybe the staff could check out the ip used to log in as verification that everything's above board too.

Anyway Mike...good luck.

owm

Maybe the forgot email feature? All there emails appear to be on the same server. Just a thought

Then it really needs to be checked out because a few people have had access to that server in the past few days....just a thought. :)

Otherwise the conspiracy theorists will have a field day.

Anyone with access to the server could have his ID.

Just my 2cents.

owm

If it were me...

I would not use my companies e-mail address.. (any of the servers)
just for this case.

I would use a external like gmail or hotmail.

I would register on these forums with that e-mail and thsi way my staff would not have access to this stuff, like my paypal.

Unless of course they visited me in jail and i gave them access.?

this is interesting to.

Regardless, mike has been caught lying, so once a lier always a lier?

he said he paid for it, that it was more then the 800.00

that was obviously a lie.

it was also paid with james's paypal which, I doubt James would have given to anybody, unless it was a takeover prevention?

Then it really needs to be checked out because a few people have had access to that server in the past few days....just a thought. :)

Otherwise the conspiracy theorists will have a field day.

Anyone with access to the server could have his ID.

Just my 2cents.

owm

but also, the only ones with access to the server and e-mail to get the forum info would be the so called takeover gang.. why would they go against themselves?

sounds legit.

The Mike who posted with Trexhost account is the same Mike that tried the takeover? Or are there 2 Mikes?

The Mike who posted with Trexhost account is the same Mike that tried the takeover? Or are there 2 Mikes?

there are two mikes

mike ousley and hobgood or whatever?

There are 2 Mikes,

Mike Hobgood is the RWW, the former VP of Trexhost.
Mike Ousley is the latest VP of Trexhost

I know it's frustrating and you guys will be panicking about your data etc.

However, let Mike and his team concentrate more on matters of urgency, like getting your accounts back up and running, instead of them having to walk the gauntlet of insults and rage in here, because it serves no purpose.

In a few hours time it'll be all be fine....I'm willing to bet $$$ on that. :) <--------Any Takers?

Also, when it is all sorted out, I'm curious as to how many people will post their gratitude to RWW for sorting the mess out left by Trex.

owm

Wow, wish I had taken you up on that offer now :)

I'm also curious at how many posters now feel rather foolish in their spirited defence of these 'honourable' unpaid guys?

Yes, very clear now.
Thanks extrex for the investigation work. I appreciate that.

I have an story to tell.

I was just transferring accounts while an ex-trexhost employee came up to me and started saying that Mike Ousley is sabotaging us and I asked how is he sabotaging us?, and the employee responded saying that he is going to stop all transfers and email all the clients and tell them to come back and going to say bad things about Rising Web Works. We waited one freaking month and All of a sudden.. Mike Ousley (the lazy couch potato) stepped in pretending to be all maucho and cancel all the transfers i was doing. Well, In Fact. I got a list of ALL the trexhost employees and Client's because You illegaly theatren us. Michael was going to make the clients happy because no one did nothing with trexhost for an freaking month!, I just got to say tonight was an very bad night, Now we cant do any more RWW transfers because I guess.. we cant get into the servers anymore (at least thats what i hear). I went to try WHM, it didnt work at all nada! So i assumed that was true. I'm very devastated as Michael wished to make the Trexhost clients happy but not mike Ousley just steps in today one month later doing nothing with trexhost, when he knew james was arrested and he didnt do anything with trexhost. he just left trexhost in the dark. i'm very apalled at this. Now the clients that were in line to get their website transferred are going to be yelling at Mike Ousley now because he took the servers offline and i cant do their transfers. I have proof that Mike Ousley did nothing at all with trex-host and that he was just a couch potato, clients never heard of him whatsoever in any way and some clients are very raged right now so pretty soon expect all of them to be here i guess.

PLease use last names, since there is 2 Mike's in the picture...

I have an story to tell.

I was just transferring accounts while an ex-trexhost employee came up to me and started saying that Mike Ousley is sabotaging us and I asked how is he sabotaging us?, and the employee responded saying that he is going to stop all transfers and email all the clients and tell them to come back and going to say bad things about Rising Web Works. We waited one freaking month and All of a sudden.. Mike Ousley (the lazy couch potato) stepped in pretending to be all maucho and cancel all the transfers i was doing. Well, In Fact. I got a list of ALL the trexhost employees and Client's because You illegaly theatren us. Michael was going to make the clients happy because no one did nothing with trexhost for an freaking month!, I just got to say tonight was an very bad night, Now we cant do any more RWW transfers because I guess.. we cant get into the servers anymore (at least thats what i hear). I went to try WHM, it didnt work at all nada! So i assumed that was true. I'm very devastated as Michael wished to make the Trexhost clients happy but not mike Ousley just steps in today one month later doing nothing with trexhost, when he knew james was arrested and he didnt do anything with trexhost. he just left trexhost in the dark. i'm very apalled at this. Now the clients that were in line to get their website transferred are going to be yelling at Mike Ousley now because he took the servers offline and i cant do their transfers. I have proof that Mike Ousley did nothing at all with trex-host and that he was just a couch potato, clients never heard of him whatsoever in any way and some clients are very raged right now so pretty soon expect all of them to be here i guess.

ok, but if mike ousley can stop you , then obviously you guys had no right? yes? no? i can still access everything..?

Everyone

Okay everyone understand this. Michael hobgood (ceo of RWW) put in $200 and paid it to Mike Ousley(ex-ceo of trexhost) via paypal which then "Mike ousley said he would pay the rest of the bill off his credit card which he didnt.. He stole the money out of james paypal. We have the proof that he requested an password change" So micahel hobgood did not pay with james paypal or anything!

ok, but if mike ousley can stop you , then obviously you guys had no right? yes? no? i can still access everything..?

and sorry but.. so far everything Mike Ousley has said is comming true ..no? he said he has control of it now. right? and he has stopped rising web?

just not getting it?

I have one thing to say. Let's gather some money to bail James out so we can know the real story.

I need to see transaction screen on paypal to believe this.

and sorry but.. so far everything Mike Ousley has said is comming true ..no? he said he has control of it now. right? and he has stopped rising web?

just not getting it?

Idk, Trexhost servers are down again....

I have one thing to say. Let's gather some money to bail James out so we can know the real story.

I agree...

We still had SL portal access until ousley changed the password and username which he wasnt supposed to.. then he changed the roots passwords.. so thats it.

Good, he locked you guys out..so you cant steel more clients.

I agree that we need the money to bail james out.

I'm just an tech.. I dont even know the big major story behind this.

Everyone

Okay everyone understand this. Michael hobgood (ceo of RWW) put in $200 and paid it to Mike Ousley(ex-ceo of trexhost) via paypal which then "Mike ousley said he would pay the rest of the bill off his credit card which he didnt.. He stole the money out of james paypal. We have the proof that he requested an password change" So micahel hobgood did not pay with james paypal or anything!

yes we know that... have you read the posts too?

$200, $1000? you guys are getting really out of shape.

which is it, it gets better every time.

you are just burying yourselves even further.

Idk, Trexhost servers are down again....



they are working for me?

hmm, I cant load the webpage..

I'm just the tech that was hired to transfer accounts. I don't even know the full scoop..

Good, he locked you guys out..so you cant steel more clients.

agreed! First good thing!

I'm just the tech that was hired to transfer accounts. I don't even know the full scoop..

no offense but I am sure you are just going with what mike hobgood is telling you? no?

Actually no, Mike H isnt even on. I'm just talking on AIM to KyleB325, Im sure kyle can verify that im innocent, because i was pulled to transfer accounts an one time task.

Yes, Andrew you are innocent. I am really mad at MikeH right now for all of this mess...

Actually no, Mike H isnt even on. I'm just talking on AIM to KyleB325, Im sure kyle can verify that im innocent, because i was pulled to transfer accounts an one time task.

I am talking about the whole situation.

Well, Heres one thing i know for sure!
Ousley was going to join Rising Web Works and Then he was going to join... just about he just said im out.. i guess

that all i heard.

Unfortunately, all servers are down for me too - I can't reach the Trexhost servers nor can I find the RWW folk

Unfortunately, all servers are down for me too - I can't reach the Trexhost servers nor can I find the RWW folk

what server are you guys on?

what server are you guys on?

I dont understand how the servers are up for you because they are down over here and for other people.

Ok guys lets cut this out i have not lied about anything i have posted here. everything i have said is a true fact.. yes i changed james paypal pwd i aquired all pwds from james mother whcih got them from james when she went for a visit. he ask me to watch over things and yes i will be the first to admit i failed the valued customers of trexhost.com for the down time and yes i locked you guys out caus eyou all sent emails to all of trexhost.com customers and told them that you all bought trexhost which was a bunch of crap.... now i am in no way shape form or fashion downing nor saying anything negitive about rww.. but i chanegd all pwds due to the fack they had access to james material to steal stuff... im sorry but i could no long have that .. the servers at trexhost.com is still down due to i am having softlayer.com install security and change all root pwds and so on due to rww transfering clients from trex servers to theres without concent of trexhost........ it would be classified as shoplifting lol ... anyways guys please quit with the negitive stuff here and if anyone needs the proof were i did pay the softlayer bill and all the other lies that these people are telling i am more then happy to show you all....... As far as you andrew i dont know you nor do i want to know you.... you dont have no idea about anything in my background ... And to clear it up yes i was gonna join rww until i went to talk to them about the transfers and andrew insulted my inteligence which isnt very much but im proud of what i got lol but i just cant take a strip james for all he has worked for his whole life.. there has been alot of damage and for now all i can do is put a bandaid on it and hopefully ill get it all patched up soon ......... RWW please move on with your quest to be the best and i wish you the best......... Take care guys AN ALL OF WHT IM VERY SORRY ABOUT THIS THREAD.........

Main, trexhost.com site doesnt load.

it wont i got them offline... due to a security breech they will be back online in a few got data center working on them i will provide ticket info form them if you guys would like to see it

Mike, I really wanted to know you, I never insulted you at all. I thought you were cool... Can me and you talk somewhere privately e.g IM?

I'm just the tech that was hired to transfer accounts. I don't even know the full scoop..


andrew i have no problems with you but next time before posting ugly and false reports on this site please verify for yourself they are a fact... To be honest i have no regrets and i have no reason to lie or minipulate anyone in any shape , form or fassion...... If you didnt know anything the you really shouldnt be having this convo with me and posting negitive things on here for i am not doing that with RWW thank you and have a nice day

Mike, I am a trexhost customer, I need to talk to you..
I've sent u a email. Please contact me on aim or msn..

AIM; TrickTizzle
MSN usman_2011@msn.com

EX-CEO that can't spell?

Wow.. more reason to run away from 'both' of these companies.

EX-CEO that can't spell?

Wow.. more reason to run away from 'both' of these companies.
ex ceo?
What are you talking about.

first of all rising web works is not a part of trexhost and no they didnt pay the bill i did.. im former vp of trexhost.com name is mike ousley.. i paid 800 from james paypal cause im in charge to take care of it till he gets back alot of people tryed to screw this bussiness over and have succeeded but it will rise again and i do appoligize to all the customers.....

Apologies.. ex-VP.

I appreciate it that hes helping because everybody else took advantage of him being gone...

Define: Helping?

Firefox can't find the server at www.trexhost.com.

Doesn't appear to be helping customers right now..

Helping; Providing support for Mike O. with Tickets...

The servers are offline due to a security breech. The datacenter is working on them, they will be up shortly.

Regards,
Kyle

well, as the only accounts put up on RW were people who requested the transfer, he hasn't really being stealing accounts especially how no one trexhost before now turned up to put people in the straight.

I think people need to consider there options, stay with Trex, move to RW and no more of this BS on here.

Me personally I'd take the third option and go with someone totally different.

This whole fiasco reminds me of a film I watched many years ago...."Dumb & Dumber"

I think after all the time that's gone by now, option 3 is a good move.

owm

:popcorn:
Idiots. Gotta love 'em for endless amusement.
Things'll slow down tomorrow when they're all stuck back in History & Economics with Mrs. Peterson in 3rd period!

Hi!
Ugh. OWM..."Dumb and Dumber" is in a classification all by itself..in the "Even if they paid me to watch it..I'm not so sure..." category.

Interesting. New Mike appears...and Old Mike suddenly has nothing to say. Come on, Mike1! I know you were on super early this morning..nothing to say?

>>Oh..Andrew..nice attempt to save face there..after insulting the man. I'd start looking at new career paths if I were you. Oh! Wait! You're a teen..plenty of time for that after you finish high school.

Bryon

OK now that we have clarification

http://www2.myfloridacounty.com/ccm/do/personCaseSearch?county=57

Yes, the whole list is this guy

The big question I have (and I think this applys mostly to the American hosters, you don't seem to get it in the UK, except for the big ones)

Why, O why do they feel the need to give themselves titles

CEO, President, Vice President!!!!

Most of those hosting companys are smaller then a local village newsagents, you don't get the owner of the local cig shop calling themseleves the CEO of JOE BLOGGS GOODYSHOP
or calling the the senior delivery boy VICE PRESIDENT.

Hi!
Most of the time it's really young people that have no business sense. I remember I was quite pleased with the "Owner" title of my first little company growing up..selling along side my dad. ;)

It's an ego thing..that can get them in trouble..because it's not legal in many (perhaps all) states.

I have redoubled my efforts to call many on the carpet with their "virtual" corporations. It will always be a very big red flag in my book..that screams "jokehost".

Bryon

I am quite open in that I'm a reseller, if a customer asks, I will tell them that I just rent space of a server and sell it one, I might butter it slightly to make it sound more important, but I won't lie.

Most of these customers, aslong as the price is right and have no downtime, they don't care!!.

I remember the first sites I was doing when I started web freelancing about 3 years ago was all content managed, I thought great, something great sound and useful to the customer that they can update the site themselves. How many use the facilities? I'd say less then 10%, I've now stopped now doing CMS unless directly asked, cause CMS or not I get asked to update them when they want something changing and unless directly requested its harder for me to update the CMS then normal html pages, so why bother.

Hopefully soon, I'll be able to upgrade to either managed VPS/Dedicated once I have the skills and customers and instead of freelancing and working full time I can work for myself more fully.

In one way I am impressed by these kids cause they probably know more about server admin the I do! But like you call myself President, honestly I'll be embarassed!! my business card just says Web Developer

:popcorn:

fun day. better than the superbowl.

I have an story to tell.

I was just transferring accounts while an ex-trexhost employee came up to me and started saying that Mike Ousley is sabotaging us and I asked how is he sabotaging us?, and the employee responded saying that he is going to stop all transfers and email all the clients and tell them to come back and going to say bad things about Rising Web Works. We waited one freaking month and All of a sudden.. Mike Ousley (the lazy couch potato) stepped in pretending to be all maucho and cancel all the transfers i was doing. Well, In Fact. I got a list of ALL the trexhost employees and Client's because You illegaly theatren us. Michael was going to make the clients happy because no one did nothing with trexhost for an freaking month!, I just got to say tonight was an very bad night, Now we cant do any more RWW transfers because I guess.. we cant get into the servers anymore (at least thats what i hear). I went to try WHM, it didnt work at all nada! So i assumed that was true. I'm very devastated as Michael wished to make the Trexhost clients happy but not mike Ousley just steps in today one month later doing nothing with trexhost, when he knew james was arrested and he didnt do anything with trexhost. he just left trexhost in the dark. i'm very apalled at this. Now the clients that were in line to get their website transferred are going to be yelling at Mike Ousley now because he took the servers offline and i cant do their transfers. I have proof that Mike Ousley did nothing at all with trex-host and that he was just a couch potato, clients never heard of him whatsoever in any way and some clients are very raged right now so pretty soon expect all of them to be here i guess.
Is it unreasonable to think that the trexhost staff would do the running of the business & he(Mike O) financed/administered it ?
Oh, you guys were busy with your other biz. !
meanwhile Mike O, will not be on the forums, because he has other jobs !

May I politely suggest that Hosting is a Full Time Business, if you guys (ALL), want to go on running several businesses at once, don't come winching to us if you get into difficulties.

well, I must say, I like RisingWebs design.

I'm sure if this venture now turns sour there will be quite a few offers for his design.

Ok guys lets cut this out i have not lied about anything i have posted here. everything i have said is a true fact.. yes i changed james paypal pwd i aquired all pwds from james mother whcih got them from james when she went for a visit. he ask me to watch over things and yes i will be the first to admit i failed the valued customers of trexhost.com for the down time and yes i locked you guys out caus eyou all sent emails to all of trexhost.com customers and told them that you all bought trexhost which was a bunch of crap.... now i am in no way shape form or fashion downing nor saying anything negitive about rww.. but i chanegd all pwds due to the fack they had access to james material to steal stuff... im sorry but i could no long have that .. the servers at trexhost.com is still down due to i am having softlayer.com install security and change all root pwds and so on due to rww transfering clients from trex servers to theres without concent of trexhost........ it would be classified as shoplifting lol ... anyways guys please quit with the negitive stuff here and if anyone needs the proof were i did pay the softlayer bill and all the other lies that these people are telling i am more then happy to show you all....... As far as you andrew i dont know you nor do i want to know you.... you dont have no idea about anything in my background ... And to clear it up yes i was gonna join rww until i went to talk to them about the transfers and andrew insulted my inteligence which isnt very much but im proud of what i got lol but i just cant take a strip james for all he has worked for his whole life.. there has been alot of damage and for now all i can do is put a bandaid on it and hopefully ill get it all patched up soon ......... RWW please move on with your quest to be the best and i wish you the best......... Take care guys AN ALL OF WHT IM VERY SORRY ABOUT THIS THREAD.........
James, will you be looking for compensation from softlayer ?
Why oh Why did they give acces of trexhost servers to rww ?

Brian, thats not James.

James is currently residing in the equivalent of Majesty's pleasure

well, as the only accounts put up on RW were people who requested the transfer, he hasn't really being stealing accounts especially how no one trexhost before now turned up to put people in the straight.

I think people need to consider there options, stay with Trex, move to RW and no more of this BS on here.

Me personally I'd take the third option and go with someone totally different.
Custommer moving is not the problem, the problem is that RWW would have to access softlayer/trexhost server 'without authority' to transfer the data.
Strictly speaking the customers were not stolen, but the data(anything transfered) was.
It's a total breach of security & data protection.

The big question I have (and I think this applys mostly to the American hosters, you don't seem to get it in the UK, except for the big ones)

Why, O why do they feel the need to give themselves titles

CEO, President, Vice President!!!!

Most of those hosting companys are smaller then a local village newsagents, you don't get the owner of the local cig shop calling themseleves the CEO of JOE BLOGGS GOODYSHOP
or calling the the senior delivery boy VICE PRESIDENT.
Well I'm a Brit. and I'm one of the exception:
My business card clearly states:

- Brian - King of Camalot -
I have a small willy but want you to think it's a big willy

Whats wrong with that ?

Sorry US, it's Brit. humour - :D -

Brian, thats not James.

James is currently residing in the equivalent of Majesty's pleasure
yes, sorry Mike O

and in the US
I gues it's at 'Bush's Pleasure' ! which conjures up some scary thoughts !

well michael h was former trexhost employee he still had his access to softlayer until last night and as far as the customers data came from one of our server admins that gave the info to mr. hobgood. i finally got all access issues fixed and servers will be back online today i got proof of everything you all need so please quit bashing me and trexhost..... Thanks Guys

Have you paid the staff and admins yet?

Have you paid the staff and admins yet?
If things are as they appear to me:
I BL**DY WELL HOPE NOTE, maybe sue them instead.

ps. Mike O, not bashing you, but much more concerned that softlayer seem to have not executed 'due dilagence'.

If things are as they appear to me:
I BL**DY WELL HOPE NOTE, maybe sue them instead.

ps. Mike O, not bashing you, but much more concerned that softlayer seem to have not executed 'due dilagence'.

well, a place with no paid staff, server admins, etc seems a bit unsecure, especially as its currently down

Are the customers websites up or are they down aswell

Well I know Trexhost is down. My site is down... And my reseller told me nothing...

Ok, let's get this straight.

MikeO has been given full access to TrexHost's servers by James while he is away. MikeO has failed to take care of TrexHost, resulting in this mess. On the 7th of Jan, MikeO has told MikeH that everything will be OK - which it is not. MikeH found out that MikeO has failed to pay for TrexHost's servers meaning that TrexHost's server will be shutdown on the first of February bringing downtime to everyone.

MikeH was the only one available to inform all of TrexHost's customers that the servers will be turned off within a week. I do not see what MikeH has done wrong. He has also provided a good alternative as a web-host which would be an advantage to old TrexHost customers since they have access to transfer accounts and the support team consists of former TrexHost employees.

Just for the record, I've been with TrexHost for over a year, and I've talked with James several times over MSN. MikeO, no offense, but I don't understand why James has chosen you to take care of TrexHost. You can't spell, you're lazy and you've failed to take care of James' customers resulting in all this mess. At least put your post into paragraphs so we can actually READ it.

I don't understand why everyone is siding with MikeO if HE is the one that has caused this. No one is a 'liar' here. The only lie so far is the fact that MikeH has said that HE has payed for the servers to come online - which is infact, not a lie. MikeH has payed $200 to help TrexHost's uptime (which is not ALL of the money), which MikeO did not use wisely.

Brian-de-vie: No offense, but you're being a huge embarrassment to British people. You have no idea what's going on, maybe you would if you've read the whole thread, and you're statements make no sense if it's being compared with the rest of this thread. And btw, I'm British.

MikeO, no offense, but I don't understand why James has chosen you to take care of TrexHost.



or Mike H., or Andrew or why any webmaster would choose any of the involved cast of characters.