Hello.

I am getting error with installation of my new site , need to fix a problem that i cant understand so need some help.
Can some one please help me to solve this problem>?

Here is the error that i am getting .

Please Click Here (http://www.bollyvids.net/siteadmin)

Thanks

Warning: require_once() [function.require-once]: open_basedir restriction in effect.

Looks like your host is restricting use of that function. But I am not a PHP guru, so a second opinion would be good...

You either need to turn off open_basedir for that site..or most likely change the script so that instead of using.


home/domains/bollyvids.net/public_html//smarty/libs/Smarty.class.php

you use

../smarty/libs/Smarty.class.php



Try that.

hi thanks for replying.
still not working at all.
any more help please .
thanks

Contact your server admin /hosting provider to change the congiguration and add your path to the allowed paths.

I'm going to assume that the application in question was installed successfully but it is now not working for configuration/settings reasons.

If you open your config.php file look for something like this line:
/home/domains/bollyvids.net/public_html/

See if changing it to:
/home/bollyvids.net/domains/public_html/

Makes any difference. I think you may have miss-typed your file path when installing the application, as generally open_basedir would be configured correctly in most situations and doesn't need modifying.

Thanks,

HI.

I checked but thease paths are correctly filled.
If some one can help than i can attach config.php and also any other file that needed to check.

Please

Thanks

/home/domains/bollyvids.net/public_html//smarty/libs/Smarty.class.php
Why you are including "public_html//smarty"? try public_html/smarty

hi.

i did but same error ..

please any other sugession.

thanks

Looks like the path(s) used are not correct.

Error msg. shows you are using this:
/home/domains/bollyvids.net/public_html/

When you should be using this:
/home/bollyvids/domains/bollyvids.net/public_html/


If not sure what your 'root' path is, use this code to find out.
<?php echo $_SERVER['DOCUMENT_ROOT']; ?>

Website Rob...

thanks man its work but now the admin login details are not working .
I used login details that are provided by vendor but it says "Invalid Username and/or Password Provided"

Can you please also help me to solve this issue ??

Please

Thanks again

Not knowing what script you are using but presume a database is involved, you can check the database for the Table with Admin info.

Or delete the database and reinstall it.

Or contact the Vendor about the problem.

HI.

i have changed the password.
Now getting this error in admin cp .

Call to a member function recordcount() on a non-object in /home/bollyvids/domains/bollyvids.net/public_html/siteadmin/videos.php on line 128






I checked line 128 but dont understand.

how can i fix it?

please any idea.

thanks

well you're calling a class function but not with a class object

can you tell me that how can i fix this issue.?

thanks

you have class that contains this function recordcount(); let us consider the class's name is class_name then the code should be like that:

class_name class_object;
class_object->recordcount();

can u (or any) fix it please ?

i tried at line 128 as you told but still errors.

If you can istall than i can provide u FTP details and please do it.
And i will pay u installation fee as well .

Thanks

what should we install?

here are script demos so u can see.

Main Page (http://www.alstrahost.com/videoshare/)

Admin CP (http://www.alstrahost.com/videoshare/siteadmin/login.php) Admin CP pass&username are >> admin

nothing wrong there!!!

I advise you to delete your post about the username and password

no its ok because its provided by vendor. its not my site ACp so there is no problem at all..

ok but I checked the pages you linked there is no error there so I don't know!!!

yes because thease are only demos , not my site , u guys can see how this software is working so may you guys can understand and help me a bit better.