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View Full Version : I cannot delete and access my email account thru cpanel !


Raydon
08-10-2002, 05:58 AM
I'm using a Cpanel 4.9 and my domain name has a - (dash) in it.

The cpanel can't seems to be able to recognise the xxx-xxx.net (dash) in the domain name. I can't seems to setup my account with outlook express, Most improtantly, i can't even delete my account in cpanel after creating it !

Anyone can advise me ?

Lats
08-10-2002, 06:00 AM
I'd suggest asking your host what the problem is.


Lats...

SoftWareRevue
08-10-2002, 06:07 AM
We have several domains with dashes in them utilizing cPanel with no problems.

avara
08-10-2002, 07:04 AM
Same here. Though that said, I remember having one customer with a similar problem. Using a different browser fixed it for him.

SprocketHost
08-10-2002, 10:26 AM
Raydon: Are you entering the full e-mail address as a username? So user@domain-name.com?

I just did a test with a hyphenated name, and had no trouble.

1upromo
08-10-2002, 11:34 AM
We have several domains with dashes in them utilizing cPanel with no problems too.

Don't forget;

Your username is:
your email address...

have / have not dashes unimportant

Have a nice day
:)