That's right folks you read that right!

For the next 3 days only, we're giving you a chance to get your hands on the 5 star award winning server monitoring software, ServeraSuite 2007, for an amazing price of only $20.08!!

We're ringing in the new 2008 year, with an offer like you've never seen!

Regular Price: $89.99 (one time)
Your Price: $20.08! (one time)

ServeraSuite 2007 Features

Unlimited Server groups
Unlimited custom and standard port monitors
Tiered Notification
Seperate addres book per server
Email templates to customize tiered notification info
Custom SSH port ability
Tasktray popup notification
Sound and voice notification
Email notification
Server load balance monitoring
Top 5 running process
Event logs
Event log archive
NO additional server costs
NO scripts to upload
FREE Upgrades!
Runs right from your desktop!
Servera StatSync integration - monitor even when you close ServeraSuite, 365 days a year, 24 hours per day, and put your stats on your website with a dynamic uptime button.
RESTART & REBOOT Servers & Services
and more!


Read more: http://www.avidinteractive.com/products/servera/

If you've been waiting to see what professional server monitoring is all about, you've waited for the right time!

Bonus
As an additional bonus, for ordering within the next 24 hours, we will throw in Servera StatSync absolutely FREE for 1 year ($60 value).

Give your customers the peace of mind knowing that you monitor your servers with ServeraSuite.

More Information
ServeraSuite Product Page (http://www.avidinteractive.com/products/servera/)

Order Today
http://www.avidinteractive.com/softclient/more_information.php?product_id=25

Coupon Code
NewYear2008

As always we look forward to welcoming you to the avidInteractive family!

For the server reboots that require root user status, does it allow the user to su to root if direct root login is disabled?

From the screen shots it will even email my DC for a reboot request if the server is down? Did I see that correctly?

jdk, the current version of ServeraSuite does not have the ability to su into the server. However, this will be a key feature of ServeraSuite 2008 (first quarter release eta).

ServeraSuite can contact the datacenter, that is correct.

Hi Mark,

I almost click the Checkout Now button right before I saw the following in the TOS agreement :-

6. Export Law Assurances.

The End-User agrees that the Software is to be used only in the United States and the Software will not be transferred or exported, directly or indirectly, outside the U.S.

Now' I'm not sure should I buy the software because I'm not staying in the US. Kindly please advice.

Thanks.

Hello,
I actually ha the pleasure of using this software.. I only seen a few issues.

My question Mark is can this be sent to all of our techs for one version or do we have to buy many installs?

Hey gzola, I have to thank you for reading the TOS. You would be surprised at how many folks do not.

This portion of the TOS agreement was updated by our attorney, but has not been updated on the website yet.

The official EULA is here:
http://www.avidinteractive.com/eulas/serverasuite_eula.pdf

You are free to use outside of the US.

Hello,
I actually ha the pleasure of using this software.. I only seen a few issues.

My question Mark is can this be sent to all of our techs for one version or do we have to buy many installs?


At this time, you need a seperate license for each install. However, we cover this when the customer needs it, and issue the appropriate licenses necessary to cover it.

Please keep in mind that we will be releasing a staff mini-client as well, which will allow companies to redistribute to their staff workstations.

This is expected to be released with ServeraSuite 2008 (first quarter release ETA)

UPDATE:
I did want to update this post since I don't think I was very clear. We cover the tech install licenses free, and the up coming mini-client will also be free.

Lifetime updates? Nevermind 12 months as stated on site and TOS

upgrades are not limited to 12 months. If you have read that on our site or TOS, please point it out and it will be rectified.

All of our software carries a lifetime free upgrade policy, and ServeraSuite has a built in auto upgrade feature.

Are you planning to fix it where it will be automatically set it for all Server Groups for emails rather then having to add them individually? When you have over 100+ servers it becomes a pain to add them all.

I'm not sure what you're referring to. However, I'm assuming you mean using a global address book for all Server Groups.

If this is the case, note that ServeraSuite 2008 will have a feature that will allow you to copy an address book from one server group to another (much like the Copy Port Monitors feature works)

Mark,
Correct.. Also, what about the ability to and multiple servers an auto restart the services?

That would be nice as well.. We would like to send the copy to our techs so that wouldn't be a problem?

Feel free to contact me at vaguhost[at]gmail.com to discuss further.

I would appreciate it so we can put in the order and proceed.

Thank you.

Hi Mark,

Yes, I do read TOS whenever I can. :D

Thanks for the official EULA, now I don't understand the following point under #6 Software Maintenance. :-
Optional maintenance. After expiration of the Warranty Period, Licensee may continue to receive maintenance
support for successive twelve (12) month periods.

Since we have lifetime update, then what is the Warranty Period?
Other than this, I think the EULA is quite straight forward.

Besides, I'm going to order a server right now.
Can the additional bonus, 1 year free Servera StatSync, start counting when the server is ready to run?

Btw, thanks for the prompt reply.

Auto restarting servers and services is a feature that is in place in ServeraSuite 2007. You'll actually notice a "Coming Soon" next to the feature.

We did this to show that the feature was coming. We primarily had to work out a few details of this feature prior to including it completely.

This feature will be present and functional in ServeraSuite 2008.

As for distributing a copy to your techs, this would be absolutely no problem. We will just need to know in advance how many you wish to distro initially. We can then add more as needed (until the release of the staff mini-client).

gzola, the lifetime upgrades cover actually upgrading the software to a new version or maint. release, etc.

The Warranty Period allows for other actions to be taken to rectify an issue.

For example, if the license is not activated, and a refund is requested during the warranty period, a refund will be granted, etc. During the warranty period, the end user has many more options available to them to rectify a problem. After the warranty period, the options are limited to support, and upgrades that fix any issues that may arise.

The 12 successive months of maintenance, is a general statement used to mean that you will receive support and maintenance as normal, and the maintenance policy is renewed at 12 month intervals.

That portion is in place as a general statement that covers all of our software, in the event that we release software in which we charge for maintenance support, it is updated at 12 month periods. While we do not foresee this happening, it is there as a way of covering the "just in case" scenerio.

You can feel safe knowing however that we never plan to charge for support of ServeraSuite.

UPDATE:
Sorry for missing this question...Yes. We can add the StatSync license when you want it added.

What if we want to send it to our clients an ad it as an added-value to our clients, would that be an issue or what could we do to make that work?

You've just got a new customer. :)

Have a nice day, Mark!

Download and test the trial,to see if much our critiria,and then to order:)
Regards

At this time there is nothing in place to effectively allow it to be offered to clients.

Essentially, it would really depend on what you wanted to allow your clients to be able to do.

Right now, the up coming staff mini-client allows for rebooting, and restarting, etc. The problem with giving this to clients is that not all companies want to give that power to the customer.

However, I must say that a client version is not a bad idea, and I have written it down, if you don't mind, to give to the rest of my dev staff for research, etc. You may have sparked a new free addon. ;-)

ZaxiHosting, thank you for taking the time to try ServeraSuite.

If you have any issues during your trial, please let us know so that it can be rectified for you asap.

Mark,
It would be giving it to our dedicated server customers.. As we offer dedicated and VPS as well. I would bundle it in.

You feeling me?

Jeffrey, I see what you're saying. More than likely what will need to happen is we would need to develop a client version for dedicated clients.

The current up coming staff mini-client pulls the same server groups from the master ServeraSuite admin client. This would not be ideal for clients to see ALL server, but rather just their own.

When the time comes, we could also possibly co-brand these per company as well, to make the value added service/product more "sticky"

Jeffrey, I see what you're saying. More than likely what will need to happen is we would need to develop a client version for dedicated clients.

The current up coming staff mini-client pulls the same server groups from the master ServeraSuite admin client. This would not be ideal for clients to see ALL server, but rather just their own.

When the time comes, we could also possibly co-brand these per company as well, to make the value added service/product more "sticky"

E-Mail me and let's talk about that..

;)

Hello,
Trial monitor only 1 server activity?(load,users,etc)
Regards

ZaxiHosting, to view the current load of any of the server groups, you have to click on the server group name or a port under it, and the loads for that group will appear.

Jeffrey, I have sent you an email regarding this, as requested.

ZaxiHosting, to view the current load of any of the server groups, you have to click on the server group name or a port under it, and the loads for that group will appear.

I know this but only 1 of our servers seems to monitor well:)
anyway,will look into it
Regards

ZaxiHosting, please make sure that SSH is enabled for the server that's not monitoring well.

Additionally, we include a php file as an alternative (upload it to the public_html (or equiv.) folder of that server. The choose to monitor server loads via HTTP in that server group's settings.

How does Servera StatSync post the data to our website? Will it be in a php or text file that we can format as we wish? Do you have an example of a report that it shows the server is up?

So far I am liking the 7 day trial

So I restarted my server from within WHM and SMTP and POP3 still show the status as being UP while HTTP, FTP, and MySQL show the service as being down.

I can not seem to get the event log cleared. Clear ALL Event Logs does not clear it, and the program is locked up after I clicked Clear Today's Event Log. A box is there saying Saving event log...

I restarted program and it worked. I think it must be a compatibility issue with Windows Vista

jdk, as far as your Servera StatSync question is concerned...

You can view the dynamic button, as well as the stat page, at the footer of our website.

The StatSync page is remotely hosted on our servers, so that 24/7 monitoring can be active when ServeraSuite is closed on your desktop.

Now as for the Vista compatibility...

While there should be no issues based on the Vista OS, as it requires only basic requirements that are present in Vista, ServeraSuite 2007 was not fully tested in Vista, because Vista was not completely available when the ServeraSuite v1 base was completed.

Is your site down? I can't seem to access the purchase link.

EDIT--

Scratch that, seems to be working again!

ironically yes. The DC is repairing some issues with the server, and it sporadically will go down, but comes back soon after.

Your site is having some issues, I am trying to test out the trial but your site is timing out 80% of the time and the download has already stopped 3 times in the middle.

I apologize for the issues you are experiencing trying to download the product. I have put in a ticket with the DC to get an update as to the status of the issue, and the progress they are making on fixing it.

I apologize for the issues you are experiencing trying to download the product. I have put in a ticket with the DC to get an update as to the status of the issue, and the progress they are making on fixing it.

I appreciated it - I was able to download it this time :agree:

I am currently using a 7 day free license to test this first and to see if it meets my needs, so far so good.

I have a question though:

I currently have all servers setup to email me upon root login via ssh, now as im sure youll realise ill be getting these emails every x amount of minutes (whenever the software checks server load, cpu processes etc...), times that by say 20 servers and thats a lot of emails being sent and received.

Not sure if theres anyway around this as its obviously a server setting to email me but just thought id mention it and see if anyone had any ideas.

Jortex, we had this issue too. Unfortunately the only two ways around this, that we have found are:

1. Shut off the notification setting.
2. Create a new user with root type priviledges.

Option 1 is not exactly ideal though.

Sorry but it looks like your site is down again. I'm not able to order

Seems to be up and running again. I apologize for the issue.

Update
This offer ends at midnight (2 1/2 hours). If you haven't ordered yet, please hurry. I realize that the issue with our master server couldn't have come at a more inopportune time. However, we just ask that if you're trying to order, keep trying.

If you've experienced any issues with our master server that has caused you not to be able to order by midnight...please let us know.

Yay, I just order it. I came back to login but it's down again. I will try again later.

Hi Mark,

SMS is currently available to U.S. customers only.

Is the SMS notification to US number free?
If yes, can I use this SMS notification for US number while I'm staying outside the US?

I ordered, and have PM'd you here, but haven't received a response. I need this software installed on another 5 workstations..

In addition, I see no mention of how to get the SMS to work? Can you let me know about that too?

If you have time to let everyone know the offer is ending, surely you have the time to respond to my PM too?

gzola and Rameen regarding SMS, almost all US cellular carriers provide an email address alternative for every PTN (personal telephone number) the issue.

For example Verizon Wireless issues phonenuber@vtext.com, etc. Generally, you need to check with the cellphone provider to determine what the address is for the phone you wish to notify, and enter it as the email address in the address book for ServeraSuite.

Rameen, please send details of your current license number as a ticket to our support dept., along with the request, and note that our office is closed on Sunday. Your issue will be handled tomorrow.

Wait what?!

You advertise this product with SMS module. Quite obviously this is not the case here. If you require the client to have an SMS enabled email, then basically it is just email notification and not SMS notification.

Talk about false advertising :eek:

I have sent the ticket..
I find it particularly odd that sales has the time to attend to requests, yet the more important department - support, is unavailable..

Looks like we're off to a great start!

Rameen, this is not false advertising. Our website, and the product page clearly states that SMS is available only in the US at this time. In the US, this is generally how SMS functions from PC to phone.

Some applications allow you to enter the phone number only, and then the application determines the carrier from the phone number, appends the appropriate service domain, and sends it exactly the same.

For international SMS, an SMS gateway service must be used, which costs money, for both us and the customer. This is basically the reason international SMS has not yet been implemented.

In regards to our opened depts....avidInteractive is completely closed on Sundays. The sales dept is not opened, and does not respond to requests on Sunday, nor does support, billing, admin, bug reports, licensing, etc.

It sort of seems, from your first post on, that you have come to avidInteractive with some form of animosity from the start. While I'm not sure what that's about, I'd be happy to discuss it with you.

However, I politely ask that you refrain from public statements accusing us of false advertisement, when it's clearly not accurate, and politely to be a little more reasonable.

Hi Mark,

Can I apply a US phone number using Skype then assign the number into ServeraSuite so that the SMS can be redirected by Skype (http://www.skype.com/intl/en/allfeatures/callforwarding/)?

Please confirm.

Rameen, this is not false advertising. Our website, and the product page clearly states that SMS is available only in the US at this time. In the US, this is generally how SMS functions from PC to phone.

Some applications allow you to enter the phone number only, and then the application determines the carrier from the phone number, appends the appropriate service domain, and sends it exactly the same.

For international SMS, an SMS gateway service must be used, which costs money, for both us and the customer. This is basically the reason international SMS has not yet been implemented.

In regards to our opened depts....avidInteractive is completely closed on Sundays. The sales dept is not opened, and does not respond to requests on Sunday, nor does support, billing, admin, bug reports, licensing, etc.

It sort of seems, from your first post on, that you have come to avidInteractive with some form of animosity from the start. While I'm not sure what that's about, I'd be happy to discuss it with you.

However, I politely ask that you refrain from public statements accusing us of false advertisement, when it's clearly not accurate, and politely to be a little more reasonable.

You are sending an email to an SMS enabled phone. A true SMS notification would indeed use an SMS gateway. Sure it costs money, a lot of things do. I will naturally pay for it?

In regards to your open depts. My arguement here is that even though you claim everything is closed on weekends, you still have the time to come and represent your company here along with answering questions regarding your product. I'm saying rather than come here and answer questions to increase sales, it may be better diverted to areas which are more important, such as the existing client base. Whether you're closed or not doesn't matter anymore because you are here on a day you say you are closed answering questions and representing your company.


It sort of seems, from your first post on, that you have come to avidInteractive with some form of animosity from the start. While I'm not sure what that's about, I'd be happy to discuss it with you.

Not really. All I want is this software to work as I need. But when the SMS notification turns out to be an email notification under the assumption you have a cell phone carrier with an SMS enabled email, the license permits me to use it on a single workstation, and sales is given priority over everything else (evidently), you tend not to be so happy and enthusiastic about a product.

any chance we can get the same discount please?

gzola, I don't know enough about Skype to answer that question thoroughly.

Rameen, while you are correct in regards to the SMS, this is precisely why we only offer it in the US at this time, because almost all major US carriers provide this format of SMS.

Now, with that in mind, to solve this issue more broadly, the plan was to integrate the Clickatell gateway, directly into ServeraSuite, which would allow the client to purchase SMS gateway credits directly, use their own Clickatell IDs, etc

Again, in regards to our hours of operation, you're suggesting that because our office is closed, that we should also be limited during our personal off time, that we cannot answer quick short questions on a public forum? Support requests are generally more detailed, and time consuming than answering a quick question on WHT. Additionally, answering a quick question on a public forum, will cover the masses, rather than taking the time on our day off to answer 13 individual tickets.

yay! he extended coupon till midnight tonight people :) Just bought it!!! Trust me, it's an awesome buy and the price in really worth it!

/me should have tried the demo before buying it.. :(

platinumn23 , if you have an issue with the software, let us know in a ticket, and we would be happy to assist.

Hi Mark,


My ticket AI-598 remains unanswered. Can you check ?

Thanks,

hi -p9- I apologize for the delay. Most of us here have been in and out of the office a lot of the last few days, preparing everything for the new year. I'm looking into your ticket now, and will respond within it.

Very fast response, thanks Mark.

Update
We have been asked politely to extend this offer, as quite a few people have missed this promotion, due to the weekend, etc.

Therefore, we have decided to extend this offer for a final and limited time.

If you missed the offer, we urge you to act fast, as we will not be able to extend this offer aagain after this.

Is there no way to change the timing for stat sync? What are the checking intervals? 15minutes?

I have a support ticket waiting to be replied since I sent it 3 days ago. Please have a look of {AI-610} Help Desk Response, Mark.

Thanks.

platinum23, at this time there is no way to increase the timing for StatSync. It is set to check every 5 minutes in order to reduce server load on the monitoring server. As ServeraSuite becomes even more popular, or with strategic partnerships, we will be able to span to additional servers, in order to allow for faster check intervals.

gzola, I'll be able to look into your ticket momentarily.