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View Full Version : IncognitoNetworks... [[[billing issue]]]


obarrong
01-03-2008, 09:16 PM
SINCE OCTOBER 2007 I HAVE REPETEADLY AND clearly INFORMED INCOGNITONETWORKS -now apparently owned by SPRINTSERVE-
THAT I NO LONGER WANT ANY HOSTING/RESELLER SERVICE
AND TRIED TO TERMINATE MY ACCOUNT WITH THEM...

GUESS WHAT....

They are still charging my credit card ... TWO months now...

PLEASE AVOID THIS PEOPLE...
i have enough trouble with them for all of us...

XeHSean
01-03-2008, 11:17 PM
I'd recommend contacting your credit card company about this - they can stop future charges and perhaps even get your money back.

ldcdc
01-03-2008, 11:23 PM
They are still charging my credit card ... TWO months now... Ask your bank for assistance (they can refuse further charges from them), and do keep records of all your communication with the host. You may need them now or in the future.

PogiWeb
01-04-2008, 12:42 AM
My best advice to give you todo is a charge back for the previous month. I am not sure if you'll be able to get the first month back but you can try asking your bank.

Clayc
01-04-2008, 04:20 AM
You always just call the card comp and tell them to stop it. Chargebacka can take 6 weeks or more. Also, I guess it is not through paypal? If so, cancel the payments in your paypal account.

obarrong
01-05-2008, 10:07 AM
No cry no gain....

Finally I received mail from SPRINTSERVE... guest this forum ROCKS!!! :D:D:D: - account terminated and 2-months cashback (yet to see on my credit card - i'm in Lima-Peru).

Finally this ordeal is over..

Thank you all

iHubNet-Matt
01-05-2008, 12:40 PM
Ahh glad to see that you have got it sorted out. But too bad that it took two months and you had to post it in public to get their attention.

Good luck. :)

ldcdc
01-05-2008, 05:00 PM
All is well when it ends well. :)