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View Full Version : Theprimehost does not respond to my pre-sales questions


icubyx
12-18-2007, 11:10 PM
Hi,
I recently contacted 'theprimehost' with some pre-sales questions about their service. However I received no replies, so posted on their forums in hope to get a reply from Darrell. However I found that the thread was removed. The questions I asked were as below:

1. Can I host MODx/Textpattern on Primehost space?
2. Do I get access to mod_rewrite / SSH with your account? (As an individual and as reseller)
3. How much do you charge for a dedicated IP?
4. Do you oversell or allow overselling with reseller accounts? How is the bandwidth calculated?
5. How can I monitor the uptime of your servers?
6. Is domain alias enabled?
7. Does mail enable me to set vacation auto-replies?
8. How frequently do you backup data?
9. Do you accept payments for 2 years at a time?
10. I didn't find information about your datacenter on the site. Can you please tell me more about it?
11. Can I avail of the 20% discount in addition to the 2 for 1 offer? Till when are these two offers valid?

I wonder why nobody at 'theprimehost' bothered to reply to my queries and deleted the thread so promptly. Anybody knows whats up with the guys? I have seen great reviews about them on the forum so this was unexpected.
I know Darrell is active on this forum - maybe he can clarify...
thanks

PAH - Tim
12-19-2007, 03:51 AM
Wow! Normally threads are only deleted if they say bad things about the company. I find it very amazing that they are deleting threads that could get them a sign up.

ThePrimeHost
12-19-2007, 06:42 PM
Hello icubyx,
Please check your PM's on our forum. We PM'ed you before we took any action as to ensure that you were in fact contacted regarding your pre-sales questions.

icubyx
12-20-2007, 12:52 AM
Hi Darrell,
Just checked the PM and found your detailed reply. My mistake for not checking it earlier - just because I was somehow expecting a public reply.
Cheers
icubyx

gayclarke
02-02-2008, 10:28 AM
I would like to know the answers to those questions too please?

Also can Darrell confirm that the Inferno1 package gives med a dedicated IP address, ie for my sites only.

Thanks, Gay

ThePrimeHost
02-02-2008, 12:28 PM
Hello,
Please contact our Sales Department with any questions that you may have. Please note that certain policies as to what does and does not come with certain accounts change from time to time.