View Full Version : WHMReseller Problem : NO Response from DeaSoft !!!
Fudevs 11-25-2007, 10:34 AM Hello WHT Friends,
for more than one week we purchased WHMReseller v3.0 from http://www.deasoft.com/
but till now we cant find any response from the company .. there is no Support Answer .. no Live Chat .. nothing at all ..
our Trail version expired we cant find any solution ..
May anyone help me please !!
RDOSTI 11-25-2007, 10:41 AM I emailed them in the past (a month ago or two) at a customers request...never got much of a reply. Its interesting the script system for the server (Resellers who can Reseller WHM) is in great demand however the companies that provide anything like this either close down or have issues with support. (I forgot the exact script which was around 3 years ago...something beta 1...never got ahead...) :(
Hopefully they get back to you. I'm not against this company..in fact their system/script is pretty amazing...and something everyone really would love to get their hands on..but I'll agree on the support isssue. Nothing new there.
Regards
Fudevs 11-25-2007, 10:44 AM So What about our order !! and money !!?
should i call my bank and cancel the order or what !!?
Advice me please
MYIGIS 11-25-2007, 11:50 AM You could try the Forum http://forum.deasoft.com although, from past experiences, support does not appear to be high on their agenda
mrzippy 11-25-2007, 12:08 PM If you paid for support, and you are not receiving support, then yes.. you should request a refund for your purchase.
Fudevs 11-25-2007, 07:03 PM You could try the Forum http://forum.deasoft.com although, from past experiences, support does not appear to be high on their agenda
check this topic
http://forum.deasoft.com/showthread.php?t=31
someone have been waiting over a week for a reply to his ticket .. WITH NO Answer . NO RESPONSE , NO REPLAY ..
Fudevs 11-25-2007, 07:20 PM Looking for some help finding some DECENT master reseller software. Maybe even a company with support that reply!
My Deasoft's WHMreseller Trail version Expired and they did not replay me .. NO Support - NO Response .. NOthing at all
All i need software to sell master resellers, as WHMreseller is too unreliable
ukicnet 11-26-2007, 02:24 PM i have sent them tickets and emails and have not received any replies, I cannot believe they are still in business with this quality of support.
Deasoft have a great product but the support is really letting them down.
RDOSTI 11-26-2007, 02:51 PM I just worked on a client's server (one of my server admin clients) and it seemed the WHMRESELLER (3.0) uses a massive load of cpu - one of its .cgi files ...is this a known issue or something?
Regards
kamran421 11-26-2007, 04:25 PM WHMRESELLER = Useless buggy Software
webgeeks 11-26-2007, 04:59 PM I think whmreseller is the only active sub-reseller software out there. If u find another one let me know..
Looking for some help finding some DECENT master reseller software. Maybe even a company with support that reply!
My Deasoft's WHMreseller Trail version Expired and they did not replay me .. NO Support - NO Response .. NOthing at all
All i need software to sell master resellers, as WHMreseller is too unreliable
Fudevs 11-26-2007, 05:48 PM so is it anyone wanan to buy WHMReseller account
i need it badlly
MattS 11-27-2007, 07:24 PM When I first bought their software it took them around a few days to respond, but a week is just plain rediculious!
Fudevs 11-29-2007, 10:24 AM Till now i cant catch him .. my Big problem that i have 8 WHMReseller Clients .. they all cant wait all this time :(
if anyone know Deasoft Phone number please provide me with it
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