Guys, other that Rackshack / 4webspace.com is there any others offering Raq 3 or 4 at similar price and bandwidth?

Lastly it seems theres no users from rackshack.net dedicated coming here or is there?

Well, there's http://www.cobaltracks.com, but you might want to do a little research before signing up with them. :)

I'd like to see a post from someone that's a customer of RackShack. Their prices look good, but the setup fees are discouraging me from giving them a test drive.

Cobaltracks has a minimum 6 months contract :-(

I'm think i'm going for rackshack.net. Any advice?

Well, I will probably sign up with Rackshack.net.
I was going to go with 4webspace, but their support ,non-existant replies to my questions and horror stories that I have heard...

I spent all day yesterday speaking to rackshack's sales and support via Chat. Thet seem really great!!!
I also spoke to a custmer that was very pleased with them...
One cool thing is that they don't charge you to reinstall everything if you mess up. Also their network connection seems better that 4webspace.

I will let you all know how it goes...

Please let me know how it goes liteoff if you sign up before me!

Thanks

Michael

Yes..... please let us know how it is with rackshack.net. So far there is no WHT member that uses their service. Your experience will be very valuable for all of us.

BTW, which plan are you guys getting?

cheers,
:beer:

Tried to register but the order form is down :-(

They don't support mysql, u can install it but at ur own risk other than that its look great

why would they not support mySQL?

Saying 4webspace.com is bad would be a lie. Rackshack will have the fast responsive staff at the moment fast network etc etc since they have just started and wont have much traffic travelling over there network. 4webspace.com grew very fast and im not sure they expected it to grow as fast as it did do. they have had 3 or 4 complaints about customer support over the past few days now they are a horrible company togo with? i think thats a bit harsh.

The 4webspace network went slow for a while but those who are with them now will of noticed the speed is starting to pick up again. I would still recommend these to anyone who wants a raq.

I'd be pretty suprised if in 2 months time all the raving about rackshack doesnt turn into rants. 4webspace started the same way as rackshack is. Build them upto be good a few problems and then u try to smash them down. Give them a break.

Originally posted by Surfer

One cool thing is that they don't charge you to reinstall everything if you mess up.

You sure? I could swear I saw something on their page that said you'd be charged a feee if they have to restore the RaQ.

Originally posted by Technics
I'd be pretty suprised if in 2 months time all the raving about rackshack doesnt turn into rants. 4webspace started the same way as rackshack is. Build them upto be good a few problems and then u try to smash them down. Give them a break.

Exactly :). Its easy to run a webhost when everything is going smoothly. How you handle problems demonstrates how good you really are. So far, Steve, as well as other 4webspace employees, seem to have handled problems very well.

That's not to say rackshack is not a good host :)

Yes I am sure, I got it confirmed in a e-mail and in a chat session!

Comment to Matrix, they don't support MySQL as it isn't supported by Cobalt. rackshack supports everything that comes preinstalled with the RAQ4!

Rackshack was also awarded "True Blue partner of the month" over at cobalt.com, this must be good!

Technics, I believe that Rackshack and 4webspace have existed for about the same amount of time.
I wanted to go with 4webspace because I had heard all the good things here at WHT, but now there are a few things that I don't like with 4webspace. First of all, their connection is very slow with to many hops. Their owner Steve, claims that they have a capacity with over 1.3Gb/s and that they don't use sprintlink as their main backbone provider, but every traceroute I have performed goes through sprintlink (Europe, US, Australia...).
Second I don't like the way their support has handled the recent events that have happened (DNS issues etc.). There are a bit to many recent complaints... One or two is fine, but this many!!
Third, I find it a bit weird that Steve the owner answers all my mails and gives support to everyone, surely they should also have some other qualified people there!
Fourth, They seem to be having way to many network attacks!!!!!!! What is up with this aren't they using any firewalls? As a customer I don't think anyone should accept downtime unless it's your own fault.

One thing that surprised me with Rackshack is that if you use their online chat service you will be taken well care of. When I was logged on there yesterday and a few days ago, there was two tech support guys, two customer service people, two sales people, and a few others. Very impressive!!

I can't say that the same thing will not happen to rackshack, but it still looks good...

Just my input...

Originally posted by Surfer
Technics, I believe that Rackshack and 4webspace have existed for about the same amount of time.

I believe rackshack.net is owned by ev1.net and I think the later has been around for quite a while. I really would love to try them if not that they only offer Raqs.

cheers,
:beer:

4webspace support - I bet if you went around every customer they had and asked for negative and positive reviews on support there would be a lot more positive reviews. Every problem we've had they have resolved or given us hints and tips on how to fix things up. Steve has got to be one of the best CEO's around. He has qualified staff on board who are trained to deal with things and yet he still gets involed and helps with support can u see the CEO of Verio doing something like that?

Even steve has admitted his staff and himself didnt handle the dns problem as good as they could of and admitted this in public.

Surfer if your the same one from 4webspace.com's forum you will know that steve is working on the connection to the servers. Rackshack are a smaller company than 4webspace/tera-byte so yeah at times the rackshack support and customer service people will be able to login to the chat for longer periods of time. I can't get into the irc chat on 4webspace.com so dont know if they have techs logged in. But Robert from dim8 whos on my server says they have techs logged in over the weekend which is also a good sign.

I understand you may not want 4webspace tobe ur provider i'm just trying to put accross that 4webspace arent a bad company and do care about there customers.

I believe both companies are excellent. Why? the're the cheapest dedicated server around with the highest bandwidth allocation and probably with the best customer service. What more do you need?

Which one is the best? Hard to tell follow ur heart thats what I say.


Peace

I still can recommend 4webspace. I think they have grown too fast, had too many problems which were not their fault (network attacks, bind issue etc.), but I think they will restore their very good and fast customer support pretty soon. If you read postings on this board and on http://www.4webspace.com/forum steve or one of his staff responds pretty quickly to all postings, give an explanation and I have the feeling they really care about the customer - they spend a lot of times on these boards. the dns issue still does not satisfy me, but there is not a lot I can do about it.

so go for it! it's the money worth.

:D

I am not saying that 4webspace is a bad company!!
I think what they offer is great!!! I am just commenting on some things that I have noticed.
I still havn't decided which one to use? With Rackshack I get a RAQ4 which is great, but I havn't heard that much about them. With 4webspace I have heard a lot of good things... I might go with 4webspace and see how it goes since they have no setup fee, if I am not satisfied I can then go with Rackshack. The good thing with these two comapnies is that they don't require any contracts!!

Sprintlink sure is running slow today:

14 115 ms 100 ms 104 ms sl-bb20-sj-9-0.sprintlink.net [144.232.9.218]
15 103 ms 96 ms 93 ms sl-bb20-tac-12-0.sprintlink.net [144.232.9.214]

16 96 ms 95 ms 95 ms sl-bb10-sea-7-0.sprintlink.net [144.232.18.42]
17 101 ms 91 ms 100 ms sl-bb4-sea-0-0-0.sprintlink.net [144.232.6.10]
18 112 ms 112 ms 114 ms sl-insinco-6-1-0.sprintlink.net [144.228.109.254]
19 121 ms 112 ms 125 ms 204.50.128.190
20 146 ms 109 ms 144 ms 204.50.128.138
21 121 ms 113 ms 114 ms core1-s5-0.edm.tera-byte.com [207.107.204.158]
22 126 ms 120 ms 116 ms cat6006-vlan10.edm.tera-byte.com [216.234.160.26]
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.

When pinging http://www.rackshack.com I received only one larger than 74ms, as compared to http://www.4webspace.com, above.

[Edited by syanet on 03-02-2001 at 01:34 PM]

Still don't know why Steve claims that Sprintlink isn't their main provider when all traffic seems to go through them?

Just saw that rackshack now offers 150GB transfer!!!!!!

What a deal! I make have to fork over the setup free just see if this service is all it's cracked up to be.

They are offering 150Gb as they are getting a OC-3 line and another DS3 line, That's a total of 155+45+45+45+45!!!

I don't get it too why sprintlink isn't the main provider. no matter, it always goes through sprintlink (from the us, europe and asia).

and the number of hops is amazing.

Just wondering if Surfer, Liteoff or any of the other guys who were considering rackshack.net actually signed up..?

If yes, how long did it take for the server to be set-up and available for you to use and what is your verdict on the company so far..?

I have a site that pulls 70-100 thousand pageviews per month (with a busy Ikonboard forum - 3000 members) and was wondering if this RAQ4 with 256MB ram would be able to cope, if would be better off splitting it into 2 cheaper RAQ3 servers one to serve the graphics (about 1 gig per day) and the other for the html and php pages (1.5-2 gig per day).

Lets hear from you :)

http://www.rackshack.net claims to have instant setup.

I did sign up with them, it was an instant setup 5 to 10 minutes.

Hope this helps

Originally posted by liteoff
I did sign up with them, it was an instant setup 5 to 10 minutes.

Hope this helps

How's it going so far?

Well, I just signed up with Rackshack.net
It all went very fast and efficient!!

I will let you all know how it goes...

Which options did you guys go for... and how much over the stated costs on the homepage did the final bill come to when you added the taxes..?

I went for the basic $99 deal!!
If you want to see the prices including TAX, click on the main order button on the page, I think it all came up to $376.

<<ADMIN EDIT>>

[Edited by Chicken on 03-13-2001 at 09:56 AM]

Originally posted by hostadvisor
<<ADMIN EDIT>>>

I always suspect a member with his/her first posting pointing to a company... I guess it's just me :D But quick comparison, IP address for:
Technicous.com - 63.165.190.10
hostadvisor - 63.165.190.201

Hope you are not self promoting here :(

Anyway, don't you see it's way too expensive to compete with 4webspace.com/rackshack.net?

cheers,
:beer:

[Edited by Chicken on 03-13-2001 at 09:56 AM]

....at 375 per month for a RAQ4 with 100GB of tranfer, this is WAY more expensive than both rackshack and 4webspace.

Yep... you can get almost 4 Raq4s with 200GB transfer extra per month for amost the same price :) Rackshack is truely amusing... :agree:

cheers,
:beer:

Originally posted by Surfer
Still don't know why Steve claims that Sprintlink isn't their main provider when all traffic seems to go through them?


I get sprintlink when I dial into the ans.net local access number, and I get the following when I dial into my local uu.net access number:

4 109 ms 125 ms 110 ms 549.at-6-0-0.XR1.BOS4.ALTER.NET [152.63.21.250]
5 140 ms 110 ms 140 ms 179.at-1-0-0.TR1.NYC9.ALTER.NET [152.63.19.90]
6 235 ms 187 ms 188 ms 125.at-5-0-0.TR1.CAL1.ALTER.NET [152.63.12.193]
7 172 ms 188 ms 172 ms 197.at-2-0-0.XR1.CAL1.ALTER.NET [152.63.136.69]
8 235 ms 172 ms 172 ms 193.ATM6-0.GW1.CAL1.ALTER.NET [152.63.136.169]
9 203 ms 188 ms 187 ms telus-gw.customer.alter.net [157.130.110.162]
10 204 ms 187 ms 188 ms 205.233.111.222
11 188 ms 187 ms 188 ms 205.233.111.51
12 250 ms 188 ms 187 ms 209.115.218.238
13 218 ms 204 ms 187 ms cat6006-vlan400.edm.tera-byte.com [216.234.160.22]
14 * 187 ms 219 ms fw-4ws-fxp0.edm.tera-byte.com [216.234.160.54]
15 187 ms 203 ms 203 ms http://www.4webspace.com [216.234.186.249]

Trace complete.

I see what you mean...

[root@carbon admin]# /usr/sbin/traceroute http://www.4webspace.com
traceroute to http://www.4webspace.com (216.234.186.249), 30 hops max, 38 byte packets
1 10.67.231.1 (10.67.231.1) 22.299 ms 13.403 ms 8.428 ms
2 bb1-fe0-0-0-100bt.sptnbrg1.sc.home.net (24.4.112.1) 10.853 ms 120.432 ms 10.279 ms
3 c1-se6-4.gnvlsc1.home.net (24.7.73.253) 14.013 ms 14.126 ms 17.289 ms
4 c1-pos1-0.nrflva1.home.net (24.7.65.218) 28.403 ms 18.234 ms 19.593 ms
5 c2-pos2-0.washdc1.home.net (24.7.65.213) 34.738 ms 26.714 ms 26.779 ms
6 c1-pos3-0.washdc1.home.net (24.7.78.177) 26.600 ms 38.755 ms 49.368 ms
7 sl-gw9-rly-3-1.sprintlink.net (144.232.189.205) 23.746 ms 30.456 ms 26.525 ms
8 sl-bb22-rly-10-0.sprintlink.net (144.232.7.147) 36.778 ms 43.000 ms 24.562 ms
9 sl-bb20-sj-9-0.sprintlink.net (144.232.9.218) 80.735 ms 83.279 ms 90.497 ms
10 sl-bb20-tac-12-0.sprintlink.net (144.232.9.214) 104.951 ms 104.907 ms 101.793 ms
11 sl-bb21-tac-15-0.sprintlink.net (144.232.17.45) 102.499 ms 103.750 ms 103.669 ms
12 sl-bb10-sea-10-0.sprintlink.net (144.232.18.85) 103.808 ms 115.588 ms 106.619 ms
13 sl-bb4-sea-0-0-0.sprintlink.net (144.232.6.10) 118.085 ms 102.582 ms 113.009 ms
14 sl-insinco-6-1-0.sprintlink.net (144.228.109.254) 110.112 ms 107.362 ms 105.647 ms
15 204.50.128.190 (204.50.128.190) 120.013 ms 121.858 ms 135.855 ms
16 204.50.128.138 (204.50.128.138) 123.247 ms 119.117 ms 123.441 ms
17 core1-s5-1.edm.tera-byte.com (207.107.204.162) 127.583 ms 151.599 ms 142.603 ms
18 cat6006-vlan11.edm.tera-byte.com (216.234.160.30) 162.540 ms 160.167 ms 238.292 ms
19 fw-4ws-fxp0.edm.tera-byte.com (216.234.160.54) 162.250 ms 148.833 ms 157.362 ms
20 http://www.4webspace.com (216.234.186.249) 149.732 ms 168.161 ms 157.054 ms

Originally posted by absolute
....at 375 per month for a RAQ4 with 100GB of tranfer, this is WAY more expensive than both rackshack and 4webspace.

Actually, the first payment is $376 or so after tax. That includes a $250 setup fee and the $99 for the first month, $99 thereafter. I just signed up and the support has been great so far, I'll keep everybody posted :)

Regards,

Mike

Phiberop...

Check out this thread in the dedicated RAQ section, as its from 2 guys that just signed up with them a week ago and has some great info in it, as well as being a good place to add your comments so as to build up a good profile for other RAQ rookies.

http://www.webhostingtalk.com/showthread.php?threadid=6605

I will be signing up with RS later this week and it would be great for us newbies to share info as we get used to the servers..?