I use PayPal. Sometimes, I got credit card charge back. I tried to dispute, but I always lost.
What should I do?

dont use PayPal, they are bitches on chargebacks.

I use PayPal. Sometimes, I got credit card charge back. I tried to dispute, but I always lost.
What should I do?

Check your orders more carefully for high risk.

--Tina

check www.chargebackprotection.org :)

check www.chargebackprotection.org :)

That site looks like its run by kiddie hosters. I give it a few months before they get a nasty-gram from someone's attorney and have to shut down.

Bad, bad, bad idea.

--Tina

check www.chargebackprotection.org :)

Didn't someone from WHT start that website? Please speak up, so we can tar and feather you! :mad:

There's probably no real level of accountability with that website, and it's only time (as Tina indicated) until they get sued for listing the wrong person or something else.

Lame. :rolleyes:

You are entitled to your opinion, but an extra layer of protection certainly can't hurt. While the way they are going about it may not be the best, the concept is a good one, and I would think professional hosts such as yourselves would at least show a little more respect.

Also, for the record, it was not started by anyone at WHT. It is geared toward merchants of any kind, not hosts.

The fact remains that there are a number of individuals out there who dispute transactions constantly. The card companies and merchant banks will do nothing about it because disputes are a good source of revenue for them, so its up to groups like this one to do something about it.

Personally, I admire them for making an effort.

The fact remains that there are a number of individuals out there who dispute transactions constantly. The card companies and merchant banks will do nothing about it because disputes are a good source of revenue for them, so its up to groups like this one to do something about it.

It's all about accountability though... what happens if you, or me end up on that list due to a few malicious individuals, and because of this we have a hard time purchasing products from various online companies?

If a major company, a reputable one at that, was backing the project I would be a bit less wary of the whole idea. Right now, it just seems like a couple guys decided to take matters into their own hands (which is fine, have to start somewhere) but there *appears* to be no real form of accountability?

check www.chargebackprotection.org (http://www.chargebackprotection.org) :)

WTH?

"By hiring a lawyer to claim a payment, you are essentially doing the same thing as reporting certain transaction information to ChargebackProtection."

I

Don't

Think

So!!

you will most likely always lose when it comes to PayPal. it's just something that happens since paypal always has a policy in protecting the buyer. disputes are just something that sellers have to give up, although obviously not always the case.

As Tina said, have to watch over your orders more carefully.

Do not automatically accept any order that comes your way, and don't be swayed because you got a high dollar sale which is a tactic some of these people doing fraud do to get you to accept the order. They are hoping you will look at the dollar sign instead of the actual order.

I would recommend getting some fraud protection...we use MaxMind, and put it in place so that orders are checked and will give you a better idea on that order if you should accept it.

We also do now phone verification for new accounts, which has dramatically dropped fraud rates. ;)

you will most likely always lose when it comes to PayPal. it's just something that happens since paypal always has a policy in protecting the buyer. disputes are just something that sellers have to give up, although obviously not always the case.

Not only Paypal, we use 2checkout and have never win in any chargeback dispute. We are always the loser.

Always keep track of the client's IP. make sure the location is the same as the billing location.

Also, try to capture the referrer data. In many of our cases, the clients claimed that he was introduce by a friend. But in the referrer record, he was referred by search engine.

Not only Paypal, we use 2checkout and have never win in any chargeback dispute. We are always the loser.

Always keep track of the client's IP. make sure the location is the same as the billing location.

Yep, I just experiencing my first chargeback at 2CO. The strange thing is that it is a verified transaction, meaning the customer and credit card data is correct. It seems that correct customer data and correct credit card data doesn't mean it came from legitimate person.

2CO charge $15 for applying dispute, which even if I win, I'm still lose because the fee is high.

Risk of chargebacks can't be eliminated since whenever a Credit Card is used in transaction, Chargeback prevails and if its PayPal, buyer wins.

Ive owned many multiple successful businesses in my life time (and im 22)...

PayPal can be your best friend, or your worst enemy.

Why? To dispute a charge back, make sure you call during normal business hours, and get somebody who speaks English well.

Ive always had luck with younger sounding females. Could it be my deep voice? Could it be that I make them laugh? Probably.

NEVER dispute it through their web form...ever....

Always talk to somebody on the phone.

Just yesterday, person a signed up for a domain....paid through a e-check (which takes awhile to clear)...on 11/15/07 (when e-check was supposed to clear)...i noticed it was canceled..Cool..I just paid for the persons domain, and gave them free hosting..

The hosting is not an issue...but the domain name registration was an actual financial loss...not much...but enough to irritate me.

The person was using the account to send spam mail...I immediately put a limit on how many messages they can send within an hour.

I called PayPal, spoke to a young lady, and got my hosting fee..even though they canceled.

ALWAYS CALL...plus it doesn't hurt to be a good talker.