 | View Full Version : BEST FAQ Software successful 08-02-2002, 01:17 PM We'd like to know what FAQ software all of you are using. We've gone over about 10 different pieces of FAQ software but we found limitations with all of them. We're looking for something that's very customizable, and allows for unlimited categories and sub-categories. successful 08-02-2002, 03:07 PM Hmmm.....so nobody uses FAQ software here ? :D m00ds 08-02-2002, 03:19 PM I really like the faq's at futurequest - http://service.futurequest.net/tech/support.cfg/php/enduser/std_alp.php i think it's from www.rightnow.com though I might be wrong. iamdave 08-02-2002, 03:38 PM Ya that is a nice system. I think GoDaddy uses the same... igy 08-02-2002, 03:38 PM Hi Successful, Thought i would take a few mins to look back at the board (currently designing some cpanel themes) to answer another one of your questions. I was looking for a FAQ system for a long time and i finally found one that does exactly what i was looking for. http://www.oodie.com/index.php?m=scripts&p=view_project&pid=1 Hope that helps successful 08-02-2002, 03:43 PM None of these scripts allow for sub-categories :( igy 08-02-2002, 03:56 PM :( crap sorry didn't notice you needed sub Categories. successful 08-02-2002, 04:01 PM I just don't get it. I've looked at about 40 different FAQ scripts today and none of them have sub-categories ??? iamdave 08-02-2002, 04:03 PM Where have you been searching? successful 08-02-2002, 04:10 PM Here is the list: http://cgi.resourceindex.com/Programs_and_Scripts/Perl/Customer_Support/FAQ_Maintenance/ http://php.resourceindex.com/Complete_Scripts/Customer_Support/FAQ_Maintenance/ http://www.hotscripts.com/search/?bool=AND&query=faq&category=all jopey 08-12-2002, 07:46 PM Any luck yet Alex? :) Joseph successful 08-12-2002, 08:33 PM Nope...... ;-( Magnet Eye 08-13-2002, 05:34 AM Try this: http://www.smartcgis.com/smartfaq/ -Matt digitalb 08-13-2002, 06:32 AM Try the PerlDesk Knowledge Base system...it is combined with the desk. successful 08-13-2002, 02:34 PM I tried SmartFAQ a while ago and even paid to remove their copyright symbol. SmartFAQ is not powerful enough and does not allow for sub categories. HostingDirect 08-13-2002, 02:48 PM I would suggest taking a look at KBase by tlcwe.com I think you will find that it meets all of your requirements. http://scripts.tlcwe.com/ successful 08-13-2002, 03:57 PM KBase is perfect!!! Thanks.... whoppe 08-13-2002, 07:45 PM Consider http://www.cerberusweb.com/ HostingDirect 08-13-2002, 07:53 PM Originally posted by successful KBase is perfect!!! Thanks.... Cool, you will be very happy with the Kbase program, it has worked out great for me! The sub categories are also a very nice feature that most do not have. |