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View Full Version : What happened to Chargeback Bureau?


Host Ultra
10-26-2007, 09:59 PM
Anyone know what happened to it?
used to be www.chargebackbureau.org

You could lookup and report customers who do invalid chargebacks.
Is there any similar services?

regmac01
10-27-2007, 08:46 AM
I was wondering the same thing. I think it went up for sale. Would have thought the domain expired but that wasn't the case.

hydroburn
10-27-2007, 10:53 AM
perhaps they suddenly decided to do something different these days?

regmac01
10-27-2007, 01:02 PM
If you are making money, typically a business doesn't just shut down unless there is a reason.

bithost(NET)
10-28-2007, 01:59 AM
Was this just a deal where businesses submitted bad chargeback data (name/address/amount/date) and they kept it in a database? That kind of thing?

As an online retailer (selling physical products that are shipped) I'd love to have this kind of resource... heck I'd do it myself if I knew a whit about custom-coding the db part. :blush:

:D Bailey

regmac01
10-28-2007, 10:58 AM
I think precharge.com and maxmind.com already offer this but I think chargebackbureau was targetted the lower end type clients, i.e. those willing to pay a few bucks a month.

Host Ultra
10-28-2007, 12:19 PM
Yes it was a database of name/address/email but more then that, it sent an email to the customer notifying them they were in the database, this usually resulted in the customer willingly reversing the chargeback.

maxmind and precharge are screening tools.

I got a chargeback for $100 from a customer who i know is claiming it was fraud because we wouldnt give him ssh access.

If he told his bank the truth the chargeback should have been "service not as described" then i could reply with my feature list and get it reversed.

But because he said its "fraud" it makes it much more difficult.

I went to report it and noticed CBB isnt there anymore.

knelson
10-29-2007, 03:26 PM
Purely a guess, but I've got a hunch perhaps the legal departments of VISA/MC leaned on them a bit and they decided it wasn't worth it. While I don't agree with it, I can see where they would have a reason to not like an outside group messing with their system.