Hi Guys,
I was one of RegisterFly's customers and my domain was transfered to GoDaddy. I never bothered to check the Registrant infos, as my site was working properly. But it does seem that in the transfer process GoDaddy actually changed my registrants info to the details of RegisterFly!!! My domain name is ravichhabra.net Now I wish to transfer away from GoDaddy (the 45 days period was over), but! it seems that I would have to update my Administrative contacts email. Easy, right? Hah! I wish it was. GoDaddy had made sure that there is no way I can change Administrative contact info without changing the Registrant contact info by adding JavaScript validation which checks for illegal characters in Organization name. And they have put an illegal chararcter in there by themselves. So what do I do now? If I change Registrant contact info I won't be able to tranfers for 60 days? Anyone else had this problem? Please let me know what I can do. Thanks so much in advance.

I am totally surprised that GoDaddy was able to get "Account Owner Information" from RegisterFly correctly. There are all my info. Yet the whois details is that of support@registerfly.com. Now I won't be able to transfer my domain. That pretty sad.

first, make SURE your account details are correct at godaddy, then contact godaddy for assistance.

if you ask them to change the domain info to be the same as the account info, that would probably make sense to them.

first, make SURE your account details are correct at godaddy, then contact godaddy for assistance.

if you ask them to change the domain info to be the same as the account info, that would probably make sense to them.

This probably might not help, as GoDaddy might count that as a "Registrant Info Change" which would result in a 60 day hold, which is exactly what they want to to happen. What I need is to update the Administrative Contact info so that I can do a transfer. But since the Organization name is illegal (GoDaddy put an illegal organization name in the whois info themselves) I can't update the Administrative contact without updating the "Registrant" contact as well. Updating just the Administrative contact does not result in the 60 day hold. This just seems way too deceitful to me. :(

The more I think about this the more I realize this is specifically designed to make sure that registerfly refugees have to update their Registrant info and hence commit a further 60 day hold up.


GoDaddy was able to get my account info from RegisterFly correctly
GoDaddy didn't use my whois info from RegisterFly
GoDaddy added 'illegal' characters in my whois info forcing me to change it
Account results in a 60 day hold up

IMO, getting the contact info corrected would be more important than worrying about a 60-day hold.

CD always seems to make sense for me :) I would definitely correct the Registration Info and wait out another 60 days. I'd also be grateful that you were able to get your domain out of Registerfly AND into your GoDaddy Account. Many didn't. I have seen several complaints where domains got transferred to GoDaddy with privacy protection which didn't go into the owners account, but to a "Registerfly" account, and support claimed they considered the domains to be owned by Registerfly.

I understand that as a little guy I have absolutely no hold over registrars weather it's GoDaddy or RegsiterFly abusing my domain name. (My domain have been abused over and over again by various Registrars starting with NameZero if anyone remembers them). My issue here is that I can simply choose to update just the email of Administrative Contact. Updating Admin contact does not result in a 60 day hold. If I edit Registrant contact it results in a 60 day hold. However, GoDaddy put an illegal character of ":" in my Organization name, which forces me to change Registrant info as well if I wish to update anything. This is very much designed so that I can't update any information without updating Registrant info, hence to fall into the GoDaddy trap of 60 Day (which much has been talked about on WHT). Now why in the first place did GoDaddy put illegal characters in there that's not allowed by ICANN? They can do that, but I can't? I am contacting GoDaddy support about this. My domain name expires soon, so I am very much sure I will be renewing my domain name with GoDaddy. I have around 20 other domains with GoDaddy, but based on what they did to my RegisterFly account I will definitely transfer out all my domains to the Registerar I like best.

My mean concerns are infact with GoDaddy poisoning the whois information themselves with illegal characters in it. [As a side note, my account with RegisterFly still shows that I am the owner of the domain at GoDaddy and the whois information with them even now is all correctly displayed. ]

I have decided to follow the advise given to update the whois info regardless of what I feel about this. If I update this info, I can still renew it if I do so at GoDaddy, right? Cause I am getting a little weary of them. :D

Godaddy's "policy" of blocking transfers for 60 days after changing contact info is 100% against ICANN rules.

http://www.webhostingtalk.com/showthread.php?t=639811

Please be sure and let ICANN know what you think.

Godaddy is a horrible registrar and makes up their own rules even if they are against ICANN. Anyone who trusts their domains with godaddy is risking their business in the hands of a company with poor ethics.

That being said, if godaddy is making you "play the game" to get control over your domain, then you have very little choice. My recommendation is that you play their game, and then complain to ICANN after you have eventually moved your domain away from them.

Be sure to document everything, so you have accurate information to give to ICANN as proof of what happaned.

ICANN needs to know about registrars like godaddy who are making up their own rules to try and swindle people into staying as their customers. :(

I don't think GoDaddy's ethics are any worse than anybody else's, mrzippy :(

GoDaddy Support tells me that they had to use exactly what ICANN gave them when they bulk transfered from RegisterFly. Now why would ICANN do such a thing? And why should GoDaddy think what was sent to them by ICANN has illegal characters in it? Specifically my Organization name reads as N/A:3345468 (The number is just made up by me). Hence I believe the '/' and the ':' what was GoDaddy was refering to as Invalid Characters. But I didn't put it there GoDaddy did. And if I don't change it GoDaddy should not try to validate it all of a sudden. Why do programmers bother to validate what is already in there database? GoDaddy wish to go way out of their to make sure that we have no option but to renew at GoDaddy as a price for having gone way out of their way to 'rescue' RegisterFly victims.

I want to clarify that this is just more than ethics. We have all agreed that GoDaddy shouldn't impose 60 day transfer hold out for simply changing Registrant info. And to make this further worst they have forced me to actually change Registrant info even if all I want to change is just the Administrative info.

Thank you for contacting Online Support.

You can change anything in your account as far as the contact information besides the Registrant. If you change anything in the Registrant field, you are correct in saying that you will not be able to transfer your domain for 60 days. When we took the names over from RegisterFly, ICANN gave us all the information having to do with your domain. So all the information that previously reflected was what ICANN gave us. I apologize for any inconvenience.

Please let us know if we can help you in any other way.

You could have corrected it when it first appeared in your account instead of waiting until nearly time for renewal. I'm not an apologist for GoDaddy, but it seems to me your should be accepting some of this responsibility.

You could have corrected it when it first appeared in your account instead of waiting until nearly time for renewal. I'm not an apologist for GoDaddy, but it seems to me your should be accepting some of this responsibility.

stu2, why should I update something that was correct? Why should I assume that GoDaddy would fill it up with some gibberish such as Invalid Characters? This was a involuntary bulk transfer from RF to GD. GD should have brought over what was in the whois from RF into their whois database. They didn't do this. They did this before when I voluntarily transfered my domain names over to them.

They did this from my POV simply to trap me. And you are saying that I should have been smart enough and diligent enough to have checked it that they were not trying to do anything improper such as poisoning my whois record. Sorry, I am not that smart.

Godaddy's "policy" of blocking transfers for 60 days after changing contact info is 100% against ICANN rules.

http://www.webhostingtalk.com/showthread.php?t=639811

Please be sure and let ICANN know what you think.

Godaddy is a horrible registrar and makes up their own rules even if they are against ICANN. Anyone who trusts their domains with godaddy is risking their business in the hands of a company with poor ethics.

That being said, if godaddy is making you "play the game" to get control over your domain, then you have very little choice. My recommendation is that you play their game, and then complain to ICANN after you have eventually moved your domain away from them.

Be sure to document everything, so you have accurate information to give to ICANN as proof of what happaned.

ICANN needs to know about registrars like godaddy who are making up their own rules to try and swindle people into staying as their customers. :(

This is correct. Contact GoDaddy and file a complaint with them. Then file one with ICANN. I was able to transfer 10 domains away from GoDaddy by taking these steps (and being a bit persistent with their reps on the telephone).

Yes this Godaddy Hold is not good, sounds like you have been screwed a bit here & all the best of luck!

Godaddy's "policy" of blocking transfers for 60 days after changing contact info is 100% against ICANN rules.

Even ICANN hasn't specifically stated that...yet.

While this issue's being threshed out, try to make the best out of a "bad" situation.