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View Full Version : Fasthosts / Ukreg Internal systems compromised


ecenica
10-19-2007, 10:09 AM
Not sure if this is already posted elsewhere, apologies if it is, but thought this might be of interest to anyone hosting domains with UKreg;

"Important information about your UKreg account"

Dear XXXX

We are writing to inform you that we have recently discovered evidence of a network intrusion involving a Fasthosts server. We have reason to believe that the intruder has gained access to our internal systems, and that this may have in turn given them access to your username and some service passwords.

We have since closed the vulnerability through which access was gained, and have taken steps to ensure that this cannot happen again.

We therefore recommend, as a precaution, that you now change the control panel login password on your account.

This can be changed within your control panel and further details on how to change your password can also be found in the support section of our website.

We strongly recommend that you choose a secure password so that it cannot easily be guessed. The password should include the following:

* It should be a minimum of 8 characters long
* It should contain an upper case and a lower case letter
* It should also contain at least one number (numeric)

We recognise that this may cause some inconvenience and concern, and for that we sincerely apologise. Please be assured that your account security is extremely important to us, and we have taken every step possible to secure your information against any future intrusion attempts.

If you have any questions relating to this, please contact our Customer Support team on 0870 888 3600 or customersupport@fasthosts.co.uk who will be happy to help you.

Yours sincerely,

The Fasthosts Internet team

Please note: this is an original email from Fasthosts. To ensure that you know it is not an illegal attempt to acquire your password, we have not provided a link to login into your control panel. We recommend that you visit the Fasthosts website as normal and click the Customer Login button at the top of the page.