Web Hosting Talk







View Full Version : Bandwidth reductions at Webreseller :(


SpiralHost
07-31-2002, 06:38 PM
Looks like I got my last server just in time :stickout

Why the huge drop webreseller? (450Gb down to 200Gb) I may have to go elsewhere for additional servers now :bawling:

mdrussell
07-31-2002, 06:54 PM
200GB is a fair amount for a server if it's being used in a shared environment. Are you really envisaging using 450GB per month? I would love to see the load of a server that pushed a steady 450GB a month if it was used in a shared hosting environment.

I think since RackShack started offering 300GB, some people have begun to think that huge amounts of bandwidth are the norm, but I would put money on that 90% of people won't go over 100GB a month on their 300GB servers.

SpiralHost
07-31-2002, 07:03 PM
Yes, I agree, not many will ever use that much but I guess some are otherwise they wouldn't have lowered the quota. I think I'm pushing around 250Gb on one of ours :)

It means I may have to alter my shared hosting plans in future :(

RS started it, others followed, maybe this is the start of a retreat to the ways of old!

ckpeter
07-31-2002, 08:13 PM
At least their P4 offer still has 450GB of transfer.

Peter

webreseller
07-31-2002, 08:13 PM
The changes in plans will soon be even more drastic. Current customers will have access to a members only section that will allow them to get much better deals then what are posted on the site.

This means that the 450 GIG transfer will be available to current customers the majority of the time, the $149.95 server will also be available and sometimes it may even be less with no setup.

We are roling out our new model which is geared toward reseller channel partnering. Our focus will be with establishing new reseller channels and offering current resellers the best prices available and first glances at new products. (There will be MANY coming soon)...

I hope this clears this up :)

JDTurbeville
07-31-2002, 09:45 PM
Does the 200GB apply to new customers or would someone like me (who purchsed a few weeks ago) still get the 450GB?

jt

smidwap
07-31-2002, 09:50 PM
Could someone tell me why their home page still says, "coming soon....Plesk Server Administration"??? They are already offering a Plesk server. :eek:

webreseller
07-31-2002, 10:02 PM
All purchases up to today get 450 GIG and shortly they will get access to our members only section.

In regards to Plesk, there is a new Administration item that will be arriving shortly that will allow us to offer our customers a higher service level...

Aussie Bob
08-01-2002, 03:17 AM
Originally posted by voxtreme-matt
200GB is a fair amount for a server if it's being used in a shared environment. Are you really envisaging using 450GB per month? I would love to see the load of a server that pushed a steady 450GB a month if it was used in a shared hosting environment.

I think since RackShack started offering 300GB, some people have begun to think that huge amounts of bandwidth are the norm, but I would put money on that 90% of people won't go over 100GB a month on their 300GB servers.
Yep, I guess though depending on the type of server, RAM, processors etc and what type of data it's pumping out. Maybe static html pages but if you have heaps of sites with heavy processing power required, loads are going to climb. 450GB of that kind of data on a normalish kind of machine makes for highish loads, IMO.

SpiralHost
08-01-2002, 04:44 AM
Looking at the DV2 bankruptcy thread, I'd prefer the bandwidth cuts over the same happening to Webreseller!

Aussie Bob
08-01-2002, 05:02 AM
Originally posted by SpiralHost
Looking at the DV2 bankruptcy thread, I'd prefer the bandwidth cuts over the same happening to Webreseller!
Yes. I will gladly pay $500/mth for great servers in excellent datacenters where there's someone on the floor 24*7 to keep things humming along. Cheap is not good when you have $1500/mth in revenue riding on each server...

JDTurbeville
08-01-2002, 10:33 AM
Yeah. I chose webreseller for their semi-dedicated service and their nice staff. I was able to get a ticket answered in less than 30 min during normal business hours :)

I don't mind the 200GB maximum. I'd worry what the overages are on my server, though. I just like having a big overhead in case someone decides to use a lot of bandwidth for the month. Out of my network, I average around 250-275GB/month on my servers, so it's just a little over webreseller's max.

Hope to do more business with you guys. I appreciate the first month I've had :cool:

jt

JBIZ718
08-01-2002, 10:38 AM
I just wanted to add that for our current customers in the very near future you will have a section dedicated to you for adding more servers at previous specials. So overall to sum it up the 450 gb will not go away for our current customers.

New customers once in the new system will have access to those as well.

Also JT thanks for your comments.

apollo
08-01-2002, 03:04 PM
I think rackshack sums up incoming/outgoing traffic....

ckpeter
08-01-2002, 03:05 PM
Yes, to confirm you, they do.

Peter

crmi
08-01-2002, 04:18 PM
In the spirit of being anxious to get my hands on some new servers, when will this new "members only" area be available?

webreseller
08-01-2002, 07:03 PM
Next Friday :)

zdwebhosting
08-01-2002, 07:08 PM
webreseller since i still can't get your people to reply to me could you tell me how i go about getting my account # for your billing section to make sure i got refunded?

JBIZ718
08-01-2002, 08:11 PM
We have recieved all 15 emails pertaining to the same issue within a 5 minute period and responded to one of them

Shall we post it here.

zdwebhosting
08-02-2002, 12:28 AM
Originally posted by JBIZ718
We have recieved all 15 emails pertaining to the same issue within a 5 minute period and responded to one of them

Shall we post it here.

sure please post the times too :)

they have been seen my server was backup so ?? 29th is it? please post dates and times i have submited maybe again you just have'nt checked your tickets or emails?

and lol it sure is funny i get ignored until i have to get forced into posting here.

lol you really bring it on yourself i mean i get no response for 2-3 days asking my billing login and then i post here and withing 20 minutes boom i have the email and saying ooh want me to post this on WHT ?

if i had got an email back within a considerable ammount of time i would'nt of had to post would i?

thanks for your time

janderk
08-02-2002, 05:27 AM
Originally posted by voxtreme-matt
I would put money on that 90% of people won't go over 100GB a month on their 300GB servers. You don't have to put money on that, because it's pretty easy to get a reasonable estimate.

If you look at the RS bandwidth charts and sum the averages, you will see that they have 1500 Mb/s of outgoing traffic.

Assuming that they have now 7000 servers and that 1Mb/s = 300GB/month.

Average server bandwidth = 1500 * 300 / 7000 = 64 GB traffic per month per server.

Off course incoming traffic, shared servers, their ISP business all neglected.

Jan Derk

twrs
08-02-2002, 02:37 PM
Originally posted by webreseller
Next Friday :)

Hope you can keep that promise. I'm looking forward to see how your member-only area would look like. It sounds cool!

no1v2
08-02-2002, 03:17 PM
I'm looking forward to buying one or two of those $0 setup servers ;)

twrs
08-02-2002, 03:48 PM
Originally posted by no1v2
I'm looking forward to buying one or two of those $0 setup servers ;)

Yeah, me too :D

twrs
08-09-2002, 02:02 PM
Originally posted by webreseller
Next Friday :)

Okay, it's Friday now. So how do I get into the member-only area? :)

JDTurbeville
08-12-2002, 10:37 PM
updates on the members area? :cool:

jt

JBIZ718
08-12-2002, 11:13 PM
We are currently working on getting our website redone. Once this is totally finished, which will be annouced , we will go ahead and give a eta on that area.

No eta on that area yet, but we are now settled in the new datacenter, and should be movin right along.

UmBillyCord
08-13-2002, 01:17 AM
We are currently working on getting our website redone. Once this is totally finished, which will be annouced , we will go ahead and give a eta on that area.

Who did you guys finally decide on for design?

JBIZ718
08-13-2002, 01:20 AM
After getting a ton of bids from a numorous amount of places, we actually have about 5 we are working with. Once that evaluation is done we can move forward. We are currently leaning towards one, but due to NDA's and contract stuff at this time we will not say. In the next few weeks our site should be completed.

It is not pixel and definatly not 2 advanced.

I will keep you posted.

twrs
08-13-2002, 01:27 AM
Thanks, please do keep us posted. I'm excited to see what you're going to offer in the member-only area. Free setup, free hardware upgrade, or maybe free server??? :D

JBIZ718
08-13-2002, 01:34 AM
I wouldnt expect a free server.

Once the new site is launched you will see some pricing changes to the general retail market. A new look and feel as we move forward. Then after that is done, you will also see a streamlined reseller section filled with managed service options, discounts to add more profitability on your end , and finally new products.

Overall I am excited as well, as finally some of what is going on in my brain will finally be put onto a website. Being a former owner myself adding extra services to your clients is important.

Mostly you will see the added benefits of some extra automation, but mostly deeper discounts and added services. Some internal managment tools will also be added on our end to increase customer service on both the sales and support end.

With the help of all the great employees within the company, the company as a hole will be stepping up beyond the next level as the market place gets more competitive.

Thanks for any questions or possible services needed please contact me at joew@webreseller.net

twrs
08-13-2002, 02:08 AM
Originally posted by JBIZ718
I wouldnt expect a free server.


Yeah sure, I was just kidding :D

Anyway, will there be any price increase?

JDTurbeville
08-13-2002, 02:19 AM
lol, I felt kinda gipped getting a 200GB server during that short period you were selling those. Now you're back to those 450GB deals :D

I don't mind. My user (as I mentioned to JBIZ on AIM) will probably use around 100-150/month.

I wonder who is your biggest customer. I'm seriously trying to reach that goal. You might see me buy two more in the next few months :cool:

Maybe we'll be partners or something ... lol

Good job on everything so far. Everyone has been happy with services. I can't emphasize that anymore than I have right now. I'm very content with your pricing. It'd be cool to get a free setup server here and then, but I understand how much you have to pay for these servers along with the Yipes! bandwidth.

jt

JBIZ718
08-13-2002, 02:35 AM
Actually

If there are any price increases it will be done on the retail side. Current customers and or customers buying more then 1 server intially will fall into our reseller sector, so they will see deeper benefits and prices. With alot of the new stuff that will be released in the upcomin months we are catering more towards customers that are going into multiple server arrangments.

In regards to who are biggest customer is, well there are many ways to view this. We have managed customers spending 3-5k per month. We have customers with 20 servers and more. There are many ways to look at this, and too be honest its not a big deal being our biggest customer, as you grow your business we are there for u.

Just to summerize part of the reseller section will cover some of those discounts mentioned. And once again if there are any increases the current customers will not be effected. Plus if there are increases they will not be dramatic.

AussieHosts
08-13-2002, 02:47 AM
Originally posted by JBIZ718
After getting a ton of bids from a numorous amount of places, we actually have about 5 we are working with. Once that evaluation is done we can move forward. We are currently leaning towards one, but due to NDA's and contract stuff at this time we will not say. In the next few weeks our site should be completed.

It is not pixel and definatly not 2 advanced.

I will keep you posted.

Errrr...so you are still evaluating the potential developers of your new site, which is therefore a few weeks away. After which you are going to provide an ETA on when the member section will see the light of day. Would it be safe to assume that last Friday was a fairly conservative guess then...?

Members area would have to be what...a month to 6 weeks away?

Cheers

Gary

JDTurbeville
08-13-2002, 02:02 PM
If there are any price increases it will be done on the retail side. Current customers and or customers buying more then 1 server intially will fall into our reseller sector, so they will see deeper benefits and prices. With alot of the new stuff that will be released in the upcomin months we are catering more towards customers that are going into multiple server arrangments.

That's good to hear. I seemed hesistant to go with you guys because you were $50 more than rackshack, but when I thought about it, I would get a quality server, quality bandwidth, and quality service. I think I have been with webreseller for a little over a month? Glad to say that you were able to answer my "dumb" questions and that there has only been one big problem. We have this one trouble server at RS that has to be constantly rebooted. On the other hand, our other RS server has been running perfectly. Go Compaq DL series!

In regards to who are biggest customer is, well there are many ways to view this. We have managed customers spending 3-5k per month. We have customers with 20 servers and more. There are many ways to look at this, and too be honest its not a big deal being our biggest customer, as you grow your business we are there for u.

I was probably talking about the "how many servers" case. I'm not just going to buy 100 servers to start bragging. If resource utilization, which in my case, is bandwidth reaching my alloted amount, I will go ahead and buy another server. Profit-wise, I'm probably going to be way over, so the server has already paid for itself. I'm curious to check out your p4 server in the future and see if it can be as much of a workhorse as the p3.

Just to summerize part of the reseller section will cover some of those discounts mentioned. And once again if there are any increases the current customers will not be effected. Plus if there are increases they will not be dramatic.

Yay! I wouldn't mind one "super cheap" server here and then, but the current prices and service that comes along with it makes me a very happy person.

Members area would have to be what...a month to 6 weeks away?

In regards to the new design, why did you choose to do this? Just wanting a new look for webreseller? I'd probably guess about the same length of time for the members section if this is the case.

jt

AussieHosts
08-22-2002, 04:27 AM
Originally posted by JBIZ718
Mostly you will see the added benefits of some extra automation, but mostly deeper discounts and added services. Some internal managment tools will also be added on our end to increase customer service on both the sales and support end.

Any updates available on this?

Cheers

Gary

JBIZ718
08-22-2002, 04:38 AM
At this point no.

Though the site design is in the works so that is positive.

I will keep you posted as we get closer

AussieHosts
08-22-2002, 05:12 AM
Thanks for that.

Gary

Chicken
08-22-2002, 12:30 PM
If you have specific questions for webreseller sales staff, please email those questions directly to them.