Hey all,

Over the past few years I have quickly learned that a great remote tech is a wonderful tool to have. Unfortunately finding someone who can deliver day in and day out is another story.

Does anyone have any experience with a dedicated person/company who can manage both Windows and Linux servers and works like a horse?

Sorry if this sounds like a sales thread... I wasn't exactly sure where to put it.

Thank you for any recommendations,

Jeff Piper

I can recommend http://www.platinumservermanagement.com/ (PSM for short) They are highly professional and very good and have great prices. I can highly recommend them :) PSM does Linux only.

For Windows and Linux together, You can try rack911.com, admingeekz.com or serverwizards.com

Try posting in the offers forum, probably get a good deal of people responding (both individuals and outsourcing companies).

admingeekz / touchsupport / tech4server

Thanks for the recommendations so far everyone... keep 'em coming!

I would need to agree with PSM, they are awesome.

I'm pretty sure I inquired with PSM in the past but chose to go with another company because we want a Linux/Windows all-in-one solution.

Regardless, I'll definitely contact them and see if this is something that would interest them.

How is PSM during non-regular business hours these days? I used them in the past and they were excellent during the day and early evenings. At nights and weekends, the response is very slow.

How are they these days with respect to nights & weekends?

To add one to the mix that surpisingly has not been mentioned, totalserversolutions.com who are actually one of the better administration companies.

How is PSM during non-regular business hours these days? I used them in the past and they were excellent during the day and early evenings. At nights and weekends, the response is very slow.

How are they these days with respect to nights & weekends?


Well, I find PlatinumServerManagement great - generally my raised tickets tend to be very late in the night / early hours of the morning due to the time difference between Europe & the US - and I ALWAYS get the same courteous, pleasant and fast response within about 30 - 45 mins almost all the time.

What is your budget? That really makes a difference.

--Tina

What is your budget? That really makes a difference.

--Tina

If I can get someone who is honest and can actually deliver what they promise, my budget could easily reach $2-3000 per month? It's a tough call... we're very good at managing our own servers for reboots, general problems, etc. We just need someone for migrations, new server setups, security upgrades, etc.

Again, thanks to everyone for the great responses so far. I've asked this question in the past and it didn't get too far.

If I can get someone who is honest and can actually deliver what they promise, my budget could easily reach $2-3000 per month? It's a tough call... we're very good at managing our own servers for reboots, general problems, etc. We just need someone for migrations, new server setups, security upgrades, etc.

Again, thanks to everyone for the great responses so far. I've asked this question in the past and it didn't get too far.

In that budget, you could probably find a part time administrator to work in house.

In that budget, you could probably find a part time administrator to work in house.
What about when they need time off and such? Outsourcing this to a company with an agreement to complete needed tasks will put the liability of having someone available out of their hands.

OP: I would contact TouchSupport - they have Linux and Windows teams on a 24x7 basis. My recommendation would be to start working with a company on a small scale for a few months and see how it goes, if it works well, then talk with them about managing your infrastructure.

What about when they need time off and such? Outsourcing this to a company with an agreement to complete needed tasks will put the liability of having someone available out of their hands.


If he only requires for migrations, security etc then that wouldn't be such an issue. Don't get me wrong I am all for outsourcing but if you have the budget to get a tech dedicated to you part time then that is ultimately the way to go. That particular tech would know everything and anything about your infastructure.

We are V-E-R-Y happy with easyservermanagement. Even routine, non-urgent issues are handled lightening fast.