ok this is the probleme:

I moved my site from server A (asp-server ) to server B (linux)

at server B, I can open my site with the ip nummber.
just like this : http://216.40.251.124

but when I want open my site with my domainname it is going to my old hosting, server A.
just like this : http://www.bahisklavuz.com


It's now one week ago I asked hostin A and hosting B to move my domain name to hosting B.

is it normal that I must wait so long to transfer a domain name?

It takes 24-72 hours for the DNS records are resolved. Have you changed them?

how do you mean I can't change dns records that must be done through one of the hostings or am I wrong?

and thanks for quick reply

have you updated your nameservers with your domain registrar?

no just phoned to both hostings and told them that I want to move to hosting B

EMC, you are responsible for changing your DNS records. Hosts will usually do it for you if you register the name through them but since you had yours before, they have no way of doing it unless you give them your account information (including password).

sorry my old hossting is olso the domain registrar

lurleene I don't have any account and pass to change the DNS

I doubt your old host is going to change your nameservers unless you specifically ask, and then only if they're nice (you're not a customer anymore). Give it a try, or go directly through bulkregister.com, which is what your old host used.

Ah, so ask your old host nicely to give you the account info. The domain needs to belong to you, anyway. If you just said to them "I want to move from you to xx.com," I'm sure they said "how nice" and never thought to change your DNS records.

I keep calling them my old hosting is telling me that they that the new hosting must change the DNS and my new hosting have told me first that old hosting company must chane the DNS and later they telling me we must wait
but I can't wait cause my site is now not working for two weeks

have you any idea what I must do ?

The DNS records must be changed to reflect the new host. Have you received the information for the DNS from the new host? And do you have access to the domain registrar to change the information?

hi alohahost

I recieved the the DNS information from my new hosting company and send them to the old hosting company

no I don't have access to the domain registrar

then it sounds like your old host has to be the one to change the information. Are they willing to do that? If not, contact the registrar yourself and explain the situation to them.

they have told me that the new hosting compay must change the DNS

Originally posted by emc
I keep calling them my old hosting is telling me that they that the new hosting must change the DNS and my new hosting have told me first that old hosting company must chane the DNS and later they telling me we must wait
but I can't wait cause my site is now not working for two weeks

I was just about ready to post something about this in the "Running a Web Host Business"

Your old host is lying to you, YOUR OLD HOST has to change the DNS, esp. if they used Bulkregister, they are the only ones that can log into the Bulkregister account and do the changes.

Was your old host "isp-services.nl"?

Seems like they listed themselves as the Admin and Tech contact so you can't make changes if you wanted to, nor transfer the domain name to another domain name register.

http://network-tools.com/default.asp?prog=xwhois&Netnic=whois.arin.net&host=bahisklavuz.com

It just p's me off seeing host do this. If they don't change the admin contact info to your name and don't change the DNS info, they are holding your domain name hostage.

EMS, your new host cannot change your domain's nameservers with the registrar unless they have the account password.

It sounds like your old host either doesn't know what they're doing or they're jerking you around.

I'd forget about asking them to change the nameservers and start asking them to give you your domain login info. Since your host's website is in Dutch I can't see if they have some draconian TOS that says they own any domain they register -- check for that.

Did you pay them to register your domain name? If so, then you should be given the info to it without delay. I don't know what kind of relationship you have with them, but I would be as firm as possible in saying I want and expect access to my domain.

If they decide to be stubborn about your property (assuming, again, that you paid to have it registered), come back here for more advice (I don't know what else should be done, or how far you want to go--perhaps even a lawsuit?).

The only thing I can suggest to have your site up and running as soon as possible if your old host is going to play dumb is to register a new domain name. If you do, always expect and demand a domain key and full access to the domain. And, whenever you get access to your old domain or if you register a new one, it will take an additional 24-72 hours for it to properly resolve.

and how do I find the registrar?
I think my old hosting compay is olso the registrar.

Was your old host "isp-services.nl"?

yes

Ah, LJ was able to get further than I could (I tried serveral whois's but couldn't find one that would show me the admin contact info). And, it makes me :angry: too to see a host that steals a domain. It's totally wrong.

Your registrar is bulkregister.com, if you want to try and go through them.

All but about three registers are resellers, so if you register through a host they get it from somewhere else.

Your old host IS NOT a domain name register, they bought a wholesale account under bulkregister.com

They can't give you a login and password at bulkregister because they would have to give you their username/pw

How do I know this, I have a Bulkregister account but no longer use it becaue my customer's can't change their own info, unless things have changed.

If you host is holding the domain name hostage, they most likely are doing it to try and trap you at staying with their service.

It just p's me off seeing host do this. If they don't change the admin contact info to your name and don't change the DNS info, they are holding your domain name hostage.

****ers !!

I think I must go and visit them

Get a new domain name for now and reregister your old one when it expires in May. And tell those %$#$%#$ exactly what you think of them. :angry:

thanks for all

I am going personally visit them and I'll come back here. hope soon.

Are you far from them? Print that whois link out that I gave and go "visit" them.

Make them change the "Administion contact" to your name and email.

And change the DNS info to your NEW HOST.

Once the whois is updated showing you list as the admin contact, transfer that domain name to another domain name register ASAP!

We can explain how to transfer a domain name later, but you need to be listed as the admin contact to approve the transfer when they send a email to the admin contact.

Get a new domain name for now and reregister your old one when it expires in May

I'm working one year for this site. if I buy a new domain name than I worked for nothing !

Just a followup

EVERY host should list their customer as a admin contact and yourself ONLY AS A TECHNICAL CONTACT.

This is only if you register for the customer.

I decided against letting my host do the registration of my domain. Not because I didn't trust them to really register it in my name, but because I wanted to seperate my domain from my host. That way I'M in control of MY domain, sort of like an extra precaution. Lurleene has some good advice. :) I went and registered my domain at namecheap, and then I looked it up at an whois, and got my info all the way. :)

Are you far from them? Print that whois link out that I gave and go "visit" them.

yea I think about 90 km must be 50 miles or so

If you have traffic coming in at that domain name already, then yeah, you're right. So if you live in the Netherlands, then I'd pay them a visit.

I feel so stupid! this domain name is even not on my own name and I just now know that !

If this was your first time with a host and they acted like it was normal, how would you know? A lot of people get taken in by that scam, so it's not stupidity (well, it is on the scammer's part) but simple inexperience.

I don't think that people in general have to fear going through their host to register domain names, as long as they give you the domain key and the registry information is properly ascribed to the customer. (Some hosts put their info for the tech contact, that's fine. As long as the admin contact is for the client).

Originally posted by Lurleene
If this was your first time with a host....


yes it was.

Originally posted by Lurleene
If this was your first time with a host and they acted like it was normal, how would you know? A lot of people get taken in by that scam, so it's not stupidity (well, it is on the scammer's part) but simple inexperience.

I don't think that people in general have to fear going through their host to register domain names, as long as they give you the domain key and the registry information is properly ascribed to the customer. (Some hosts put their info for the tech contact, that's fine. As long as the admin contact is for the client).

Your right, there are a lot that do this scam and I feel it is VERY wrong. Is their hosting business that insecure that they need to trap the customer?

I just posted about this in the "running a hosting business forum" please read:
http://webhostingtalk.com/showthread.php?threadid=64120

Then customers like EMC here are without their site until the stuff is fixed, if it even can be fixed.

Some host, I think, do this and register the whole domain name to themselves and don't give it back. So if the customer leaves they have another domain name to point at their hosting business to get more traffic.

Well don't want to go too off topic here. I'll reply at the other thread.

EMC I wish you all the luck in the world getting conrtol of your domain name back.

Originally posted by ljprevo


EMC I wish you all the luck in the world getting conrtol of your domain name back.

thanks

I don't give up. I'll come back here and show you it's working. even I must rebuild their office !

Originally posted by emc


thanks

I don't give up. I'll come back here and show you it's working. even I must rebuild their office !

:D :D :D

Keep us informed.

finally after 8 days they have accepted my transfer out request, my site is working again. ;) I must again thank you guys here for your help and wish you all goodluck !

www.bahisklavuz.com

That's great to hear. Did you really pay them a visit to get it back?

Glad your site is now working. For anyone reading this with the same problem, here is a solution I offered one of my design clients with the same problem.

1) register the .net version of your domain if it is available (unless it is a very common name, it probably will be. If not, register the .org version).

2) find a good host to host the .net. Have that host "point" the .com to the .net.

3) tell the lazy host you are going to drop their service if they do not change your domain contact info.

4) after they change your contact info, drop them and stay with the new host.
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Solution #2:
If you are the registrant owner of the domain, the registrar may allow you to make the changes if you fax a request to their offices on your company letterhead, or some other suitable method of proof, including a copy of an official photo ID. :dunce: