Sounds interesting, tried to solicit info. re: automation before, but nothing that cool.

http://thewhir.com/marketwatch/sws073002.cfm

"The modular design of the software includes four "Directors," designed to manage one component of a hosting business. The operations module manages hardware, backups, domains, IP pools, service levels and virtual partitions; the business director controls accounts, resellers, partners, enterprise accounts, billing and e-commerce; the system module configures the system and allows the HSP to manage security, Web site content, licenses and events and customize the look and feel of its control panels; and the application director acts as a single point from which to administer application and OS templates for the mass deployment of system updates, applications and other resources."

C-Nut.