I recently started using moniker. I decided to transfer some of my domains over to them since they were offering $6.85 transfers. On their home page, it clearly states to "save even more" by transferring multiple years. I transferred about 15-16 of my domains. I purchased 5 years for 3 of those domains and left the rest with just one year. All my domains were already purchased through at least 2008. Well, after the transfer was complete, all domains were showing an expiration date of 2009... even the ones that should have been extended 5 years. I called customer support and he sent it over to tech support to have them update it. I waited a few days, checked again, and those domains are now showing 5 years from 2007 rather than 5 years from the original expiration. So..... I just called again and now they are supposed to update it again.

Now I'm wondering what my original expiration dates were. Is there a way to check whois history? He said there was no way for them to check unless I'd had those domains with them. You'd think they would know what my expiration dates were when the transfer request came through. :confused: Out of the three domains I purchased 5 additional years for, I am thinking one of them MAY have already been registered through 2009 to begin with, and should now be through 2014. But now it seems there is no way to be sure! Is there a site where I could find old whois data???

I never thought this type of problem could happen when transferring or I would have documented all of my expiration dates before I transferred.

Well I'm kind of answering my own question. I used to be with godaddy and they have a nice easy-to-access order history, so I was able to figure out my history that way by tracking my renewals. It was at 2008 when I transferred to moniker, so it should now be 2013, which is hopefully what they are updating it to this time. They messed up on the first two tries, but third time's a charm, right?

Anyway, just be careful if you transfer to them. They have been helpful in getting it sorted out, but it's a PITA to follow up to make sure it's been done right.

Edit: Also, I just found out that DomainTools.com has Whois history archives, but you have to be a member to get them.

Yep $15 for a 1 month subscription can get you out of a real jam when needed.

It's good you could check on your order history to get the info you need. Afaik, all registrars are REQUIRED to maintain a history of any domain whois changes, but I don't really know how successful you would be in actually asking for this info to be supplied to you.

Well, I gave them a few days and just checked my domains. Those three STILL are not showing the extra year. It looks like I will have to call again tomorrow. :mad:

ETA: DomainTools has a 10 day free trial for those people (like me) who only need access to that information on rare occasions.

That soundsa a less than 45 days change.

That soundsa a less than 45 days change.
:confused:

Well.. If you move a more than two months old site LESS than 45 days after the last renovaion, you lose the year.

Example. You Move a site the 31 december. If u move again before 15 february, you can move, but lost the year. , expire in 31 december he same year.

In my experience, you can't transfer if 60 days have not passed. Last time I transferred was more than 6 months ago.

Well.. If you move a more than two months old site LESS than 45 days after the last renovaion, you lose the year.

Example. You Move a site the 31 december. If u move again before 15 february, you can move, but lost the year. , expire in 31 december he same year.

That's true - but only if you renewed the domain from an expired state. Or, more accurately, if you renewed the domain from a registrar's expiration grace period.

Otherwise, if you transfer after a 'regular' renewal, you can transfer within 45 days of renewing a domain without losing your renewal year.

My understanding is that some registrars bank the money and extend the registration one year at a time.

My understanding is that some registrars bank the money and extend the registration one year at a time.
Well, that is not how moniker does it. This is supposedly a freak thing and they have no idea why my three domains did not get extended for the 5 years that I purchased. I am thinking if this happened to others, they just haven't noticed yet. This was supposed to be fixed the first time I called.

Sounds pretty scary there, I have a good amount of domains at Moniker and have never had a problem. If you continue to have a problem let me know and I'll try to send in a support ticket on your behalf.

This is supposedly a freak thing and they have no idea why my three domains did not get extended for the 5 years that I purchased.

It looks like it. In the rare times I handled something similar, it turns out to be certain things that just don't jive for one reason or another.

While trying to sort it out, what we'd do is ask for some form of records to double-check. Once verified, naturally we make the necessary corrections ASAP.

One question, though: I take it these are gTLDs (e.g. .com), not, say, country codes?

Well, I called again on Monday. He assured me they would fix it this time and isn't sure why they didn't do it last week. He thought maybe they thought they'd already done it and ignored the request.

But, it still hasn't been updated. My records show 9/21 as the last update, and the three domains in question are still set to expire in 2012 rather than 2013. :mad:

They are all .com domains.

What do I do? Call a 4th time and expect that it will finally happen? The $6.85 x 3 I'm getting jipped out of is turning out not to be worth the time I'm putting into this!!