NSyncVillage
07-29-2002, 04:56 PM
My site is down. And of course, I can never get through to tech support. :mad:
Jenna
Jenna
 | View Full Version : I'm going to throw IPowerWeb's server into a tree mulcher. jayjay 07-29-2002, 04:59 PM How about into a jet engine? :) NSyncVillage 07-29-2002, 05:00 PM That would work. *picks up server with big huge muscles and heaves it into jet engine* There. Still works as well as it did before. Jenna Synthetic 07-29-2002, 05:02 PM lol... :emlaugh: Well, I'm sorry that this has happened to you. Is this the first time your site has been down? NSyncVillage 07-29-2002, 05:03 PM Wish I could get through to IPowerWeb by phone. I'd tell them that while I'm on hold waiting to talk to them, I'm researching other hosts to switch to. Jenna NSyncVillage 07-29-2002, 05:04 PM Nope, this isn't the first time. I've had it happen about four times in the past 7 months or so. Each time, by the time I get through to tech support, the problem is magically fixed. I think they just don't answer the phone when they know they're screwed up. Jenna Synthetic 07-29-2002, 05:05 PM Oh, that's just terrible... What's keeping you from moving? NSyncVillage 07-29-2002, 05:07 PM The fact that I payed for a year. :laugh: I'd pay by the month, but I've found that those plans are usually more expensive. Jenna smidwap 07-29-2002, 05:10 PM Do they have an uptime guarantee (i.e. 99.5%)? If they do, you might be able to request some sort of refund. NSyncVillage 07-29-2002, 05:26 PM "We guarantee 99.9% server uptime. " How long would it have to be down, with 99.9%? Jenna NSyncVillage 07-29-2002, 06:14 PM Dear god, it's opening! :laugh: Well, actually, I got the title to come up in the title bar... so apparently it's alive but veeeeeeeeerrrry slow. Nothing on the page yet. Jenna Synthetic 07-29-2002, 06:29 PM Originally posted by NSyncVillage "We guarantee 99.9% server uptime. " How long would it have to be down, with 99.9%? Jenna Around 42 minutes/month. ntwaddel 07-29-2002, 06:40 PM if its down for more than a minute or so each day, your due to get a refund Synthetic 07-29-2002, 06:46 PM It will depend on the company, but yes, you do deserve a refund I'd say.. NSyncVillage 07-29-2002, 06:52 PM Its been down for three hours today. Jenna ntwaddel 07-29-2002, 06:54 PM Originally posted by NSyncVillage Its been down for three hours today. Jenna your due for a refund them :cool: NSyncVillage 07-29-2002, 06:55 PM Oh, and when I said it was opening....it never did. False alarm. Jenna NSyncVillage 07-29-2002, 06:56 PM How would you suggest I go about requesting a refund? 'Cause calling sure doesn't work... :laugh: Jenna ntwaddel 07-29-2002, 06:58 PM stalking?? j/k :stickout NSyncVillage 07-29-2002, 07:07 PM Anyone know where... haha, just kidding. Ugh. They really make it difficult to do buisness with them. Jenna NSyncVillage 07-29-2002, 07:33 PM Almost 4 hours. Gee, IPowerWeb, are you TRYING to make me mad? :laugh: Jenna NexDog 07-29-2002, 07:36 PM Refund? Check their TOS........ NSyncVillage 07-29-2002, 07:51 PM Well gee whiz. It works! After I spent half an hour on hold (not an 1-800 number mind you), it hangs up on me, and I go type in my site's address, and suddenly, it works! This has happened twice, where it hangs up on me and then it works. Perhaps they just don't fix anything unless you call, and then they won't even talk to you. :angry: Anyway, it's working now...maybe I can get through until October. :laugh: What a joke. It'll happen next month too. Jenna the-muse 08-05-2002, 11:07 AM Not only are they unprofessional, they are spammers... this just in today: Missing the Host in Web Hosting? iPowerweb makes web site hosting simple. Our affordable pricing and friendly customer support makes it easy for virtually anyone to have a presence online. |