sharkman
09-20-2007, 02:19 PM
does anyone know any phone or live chat tech support company that works in french? Before the questions comes about the level of support, at this moment I'm looking for anything, lol
hope you guys can help
sTag-Dan
09-20-2007, 06:35 PM
Are you looking to outsource your support staff?
Annex
09-20-2007, 07:32 PM
Are you looking to outsource your support staff?
Hes from Montreal, Quebec, I'm guessing hes not that good at english and wants someone to talk to in french.
Patrick
09-20-2007, 10:25 PM
I'm not 100% sure, but I think HostWorks offers phone support in French.
Link:
http://www.hostworks.ca
EmpireVPS
09-21-2007, 08:05 AM
no unfortunatly Hostworks does not have french
sharkman
09-21-2007, 08:15 AM
Lol, my english is fine, but I'm from montreal and there are many clients who would need service in french
Hes from Montreal, Quebec, I'm guessing hes not that good at english and wants someone to talk to in french.
crazyfish
09-21-2007, 09:52 AM
We too have been looking for French support, we can handle sales in French but we aren't able to staff for both English and French on the support side.
I had contacted hostworks a while back and they said they were considering adding French but had no time frame. I've never been able to find anyone. Being in Ottawa it leaves out a large market that I would like to target.
sharkman
09-21-2007, 10:01 AM
Hey Crazy Fish, let's work together on this, there are 2 companies (one of them is hostowrk) that just need quanity to make sense for them, anyone else wants to join this group? lol
crazyfish
09-21-2007, 11:05 AM
Go request the service, they told me that if enough people request it they will do it.