Anyone using Google Checkout?

I'm curious as to your customers' adoption of this system. Do they like it? Do they use it?

What about you, as the host? Is it worth your time?

I have not yet used it personally. I have been told that there are still few bugs that need to be ironed out in the shopping cart system but other than that it appears to work fine. I cannot see it being widely used for a while yet but it is certainly a nice option for customers to have.

What about you, as the host? Is it worth your time?

Not really, clients prefer the PayPal or other credit card processors to pay for web hosting, but on ecommerce/online shop the Google Checkout is the best, customers don't need to fill any forms.

We do offer it, but as said, more people do prefer to use Paypal, although with no charges for receiving payments until the end of the year, we do tend do knock a bit off to get customers using it.

Not sure about it, but since like the testing is valid till end of this year. and some more not sure about the charging on the following year.

I wonder what will be the fee like over at google checkout after the promotion end this year?

It is only available for U.S. and U.K? I tried signing up, but Philippines is not yet included.

It maybe a good alternative later. The only problem is it does not accept Paypal. Haha.

:)

This should answer your question:
http://checkout.google.com/seller/fees.html


I wonder what will be the fee like over at google checkout after the promotion end this year?

This should answer your question:
http://checkout.google.com/seller/fees.html

Beginning January 1, 2008, when you use Google Checkout to process your sales, you'll only be charged a low 2% + $0.20 per transaction. With Google Checkout, there are no monthly, setup, or gateway service fees.

Really affordable service charge. :agree:

Google Checkout like PayPal is free for consumers. It charges the merchant. However the fees are significantly less than PayPal.

And another Google trick, for some people very nice, for some irritating:
In Google Checkout for every $1 you spend on AdWords, you can process $10 in sales for free. For example, if you spent $1,000 on AdWords last month, this month you can process $10,000 in sales at no cost. The more you spend to promote your business through AdWords, the more you save on transaction processing fees with Google Checkout. This is a nice bonus for big AdWords merchants.

If you exceed your free transaction processing for the month, or you don’t advertise with AdWords at all, you’ll only be charged 2% plus $.20 (like MxHub already said) per transaction. No monthly fees.

For now, Google Checkout is concentrating only on the U.S. market, but we'll see how things go in the future.

LB

Beginning January 1, 2008, when you use Google Checkout to process your sales, you'll only be charged a low 2% + $0.20 per transaction. With Google Checkout, there are no monthly, setup, or gateway service fees.

Really affordable service charge. :agree:

Also the Google Checkout is cheaper to process transactions than PayPal.

I wish it was more popular (due to the lower fees), but I've used both and 98% of clients have chosen PayPal over Google Payments.

I implemented Google Checkout in one of my web stores about 2 months ago. The last month revenue from Google Checkout was about the half of the PayPal. However the majority of customers were still using credit card directly.

The only issue that concerned me was that Google requires to not force my customers to register before checkout. This means I don't have usefully information or control from my customers. This is really annoying. PayPal doesn't force that.

I think the google checkout is gaining alot of steam.

I have over 2,ooo usd on Google Checkout and it is not userfriendly as google claims. I did business with it for almost 6 Months now and stopped using it due to popular demands.

People simply like paypal more.

Its also a hassel for me confriming SSN, Passport, Waterbill, etc.. that sucks if you dont do that they will hold your money.

I thought it would be like paypal a CC or Bank account and your done but its more hassel and Google Checkout is 10 years behind Paypal.

What a disapointment from Google personally.

I think the biggest drawback to it is that there isn't any phone support.

Even if they do not use it all of the time, most merchants seem to prefer to be able to reach a person on the phone in the event that they run into an issue like a chargeback, risk hold, etc.

I know that I would personally not be comfortable with an online bank account, for instance, if there wasn't any kind of phone support available even though I do prefer online methods most of the time.

For us, GoogleCheckout is the best. They have been saving us a lot of money. We have just been got our first chargeback with GoogleCheckout, then we asked them just to refund for the cardholder, but Google said we still get paid....WOW... :stickout:
If that was Paypal, we will be lose that money (about $219) for sure. We also have a lot of customers preferred to use GoogleCheckout over Paypal. :)

I am waiting for its international release. As of now i think so it provides services to US customers.

Same here. We are likewise waiting for its international release. We would like to give our clients an alternative payment option. Also, does Google do wire transfer remittance to account holders?

Thank you.

I am waiting for its international release. As of now i think so it provides services to US customers.

Hi,

the problem I see is that Google like Paypal doesn't really cater to international payment mores. Both are definitely geared to the US market.

I have quite some clients on German hosting accounts who'd rather be on a US server for a variety of reasons (proprietory manners of German hosts being the foremost one), but as they can't pay them and do not like Paypal's/Ebay's business manners they have to stay there.

I wait for the time when someone finally decides to provide an easy mesh for the totally non-meshing payment/banking markets of the USA and the rest of this planet. He sure will make a load of money.

What is always totally non-understandable to me is the US reluctance to provide some gateway for European bank transfers/versements. Transfers can't be recalled and they are paid from existing money. Even if someone is overdrawing his own bank account the bank is unable to recuperate that sum from the one who was paid, they have to take it from their client. Thus it's pretty much the surest way for a firm to be paid, they do have that money - period. No refunding, no callbacks, no chargebacks. Still, the majority US-side seem to distrust this.

Greetings

OK

Still waiting for international roll out of Google checkout. Paypal is a monopoly and they behave exactly like one. Some strong competition will most likely force Paypal to improve its customer support and lower the fees.

I would most definitely prefer google checkout, but one major drawback is the mandatory signup to pay the invoice. Google comes out with a lot of neat products to use but unfortunately this is not their best. I dont even mind they dont have recurring payments, but they should at least allow a smooth non-signup payment method for my clients.

I thought it would be like paypal a CC or Bank account and your done but its more hassel and Google Checkout is 10 years behind Paypal.

I really believe this will be changing in near future... basing my opinion on the fact that Google simply has the philosophy to invest in their projects and has employees willing to put the extra effort to make things work... but still, let's see what happens and that judge.

I havn't needed to use it as of yet, but it will be something I will offer at some point down the line. Possibly integrating it ready for 2008. :) :agree:

i'm using only paypal for the moment .. i think i'll only move on to google checkout after i hear more about them or stuff like that ..

I keep hearing from customers that it was really easy to use. Plus...it's cheaper for me ;)

I think the biggest drawback to it is that there isn't any phone support.

Even if they do not use it all of the time, most merchants seem to prefer to be able to reach a person on the phone in the event that they run into an issue like a chargeback, risk hold, etc.

I know that I would personally not be comfortable with an online bank account, for instance, if there wasn't any kind of phone support available even though I do prefer online methods most of the time.
I agree with you 100%.

We will not use google checkout until google provides us with a phone number or actual person we can contact when there is a problem or if we have questions/concerns/whatever.

Currently, trying to contact a real live person at google is about as easy as being in two places at the same time.

I don't care if google checkout is cheaper or even free. When it comes to dealing with major things like the collection of money from our customers, we absolutely 100% *must* be able to talk to someone so that any problems can be quickly resolved. In fact, that is precisely the reason why we use CDGCommerce instead of the many other "cheaper" merchant account providers. Every time I have called or emailed for help, I have had my answer within a few hours. That is definately worth the few "extra" pennies.

Just my 2 cents.

Beginning January 1, 2008, when you use Google Checkout to process your sales, you'll only be charged a low 2% + $0.20 per transaction. With Google Checkout, there are no monthly, setup, or gateway service fees.

Really affordable service charge. :agree:

Big kicker is:

Sales of up to 10 times your monthly AdWords spend: free (so you could do $100 in adwords and be set... long as not everyone purchase through google checkout, which they won't)

in excess of 10 times your monthly AdWords spend: 2% + $0.20 per transaction