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View Full Version : trouble ticke or help system


KimberlyH
09-04-2007, 08:57 AM
I am looking to buy a trouble ticket or help system to cut down on spam. I want one of those that a person has to enter a cope they see so a real person has to be sending the mail. Anyone have any favorites?

Thanks
Kimberly

bpat1434
09-04-2007, 09:14 AM
You could look at PHPSupportTickets as one support ticket system. You could also use Trac or RedMine or osTicket or Dapper Desk. There are many.

"support ticket +PHP"

Most should already have CAPTCHA items in there, if not, plugins should be available to add CAPTCHA.

I'm not allowed to post links, so just search those terms on google for plenty of software items.....

GPearce
09-04-2007, 10:31 AM
If you can afford it, i would try Kayako, because i think it's brilliant :)

KimberlyH
09-04-2007, 11:21 AM
Thank you for the suggestions! I will look them up now