hi,

i saw quite a few good feedback for Namecheap as a register, so i gave it a try, trying to transfer my domain to them which is 7 days from expire.

but when i filled in the form, their system told me they cant do it. i email them and asked them why?

after like 2 hours (which i consider pretty long), they returned my email said, it's because it's too closed to the expire day. and that's it, which i think it's very not helpful, as a potential customer, they should at least tell me how to finish the transfer.

i checked agains my current register, the domain isn't locked, and i have the auth code, which means they would let me transfer it out and their support(in 15mins) confirmed that.

i m a little bit annoyed by Namecheap of their slow at respone and not helpful reply.

anyone any suggestions?

From namecheap help (might be why they were short with their answer because it is in help... you did not bother to look or you might have asked a better question, like what regulation is it against :) ):

Please follow these simple rules to avoid issues with your transfer.


You can only transfer .com, .net, .org, .info, .biz, .us, .ca, .cc, .cn, .com.cn, .net.cn, .org.cn, .co.uk, .org.uk and .me.uk domains at this time.

Regulations prohibit transferring domains that are less than 60 days old. Please wait atleast 60 days before transferring.

Regulations also prohibit transferring domains that will expire within 7 days. So, please transfer early to avoid this problem.

EPP authentication code will be required for .com, .net, .org, .biz, .info, .mobi, .cn and .us domain transfers. Contact your current registrar to get an EPP code.

Please make sure the domain is not locked at the current registrars. Many registars place locks without your knowledge.

They have already mentioned to you that the expiry date is too close.

Renew in the current registrar and then transfer to Namecheap.

They have already mentioned to you that the expiry date is too close.

Renew in the current registrar and then transfer to Namecheap.

Oh, I thought the OP was at namecheap... I read it wrong... my fault... sorry... lol

Oddly, there's no "regulation" that prevents transferring a domain that "will expire within 7 days." That must be a Namecheap policy.

Im sure its universal on all registrars that domains expiring in 7 days cant be transferred... Im guessing due to the length of the transfer process which can take 3-7 days.

Renewing as before may stop you from transferring though for another 60 days.

Ouch... Catch22 :P

Well,

I think the reason it's namecheap policy if not ICANN policy, is that think.. if the end-user renews the domain 1 day before it's up, it's like getting a free renewal or a free transfer, which ever you like more :P - That's why I think it's a 7 day limit.

From icann policy on transfers:

iii. Messages received at such email address must be responded to within a commercial reasonable timeframe not to exceed seven (7) calendar days.


Icann does have 60 day rule, but not the 7 day rule (directly)... but I guess reg got that rule from the above rule. lol

thank you guys for the reply.

if i renew my domain with my current register then transfer it to namecheap, does it mean i have to pay for my register and to namecheap as well?

From icann policy on transfers:

iii. Messages received at such email address must be responded to within a commercial reasonable timeframe not to exceed seven (7) calendar days.

Icann does have 60 day rule, but not the 7 day rule (directly)... but I guess reg got that rule from the above rule. lol

You're being misleading. Your quoted seven calendar day requirement relates to registrars responding to registrars when they believe that a transfer has been or may have been made fraudulently. It relates to TDRP only and does not have anything to do with restricting the timing of a transfer.

Im sure its universal on all registrars that domains expiring in 7 days cant be transferred... Im guessing due to the length of the transfer process which can take 3-7 days.

Renewing as before may stop you from transferring though for another 60 days.

Ouch... Catch22 :P

Speaking as a registrar, I assure you that it's not universal.

As regards a renewal preventing a transfer, there is no ICANN policy condoning such a practice.

Well,

I think the reason it's namecheap policy if not ICANN policy, is that think.. if the end-user renews the domain 1 day before it's up, it's like getting a free renewal or a free transfer, which ever you like more :P - That's why I think it's a 7 day limit.

No, it's not. There are time-sensitive automatic refund processes in place by the registries. There is nothing that happens for free.

thank you guys for the reply.

if i renew my domain with my current register then transfer it to namecheap, does it mean i have to pay for my register and to namecheap as well?

Yes. But depending on the timing of the transfer, the current registrar could get an automatic refund which then effectively removes the renewal year that you paid for. The one-year extension that you get as a side-effect of transferring would be the only additional year that you get, even though you've paid for two years (one in the renewal, and one in the transfer).

So if namecheap are refusing your business, either go elsewhere or, once you've renewed, wait a while before transferring to namecheap. If your experience with the current registrar is not a good one, then transfer to another registrar as soon as possible so that you're not paying them for bad service.

You're being misleading. Your quoted seven calendar day requirement relates to registrars responding to registrars when they believe that a transfer has been or may have been made fraudulently. It relates to TDRP only and does not have anything to do with restricting the timing of a transfer.

You are wrong... you should contact icann. But it does not matter... by the time they reply the seven days will be up. lol

You are wrong... you should contact icann. But it does not matter... by the time they reply the seven days will be up. lol

Sorry, I'm a registrar. You're wrong. We have to know -- or at least are supposed to know -- the policies. Go re-read the policy and you'll see that. But I'll save you the trouble. Here's what you quoted from with important parts emboldened:

4. Registrar Coordination

Each Registrar is responsible for keeping copies of documentation, including the FOA and the Transfer Contacts response thereto, that may be required for filing and supporting a dispute under the dispute resolution policy. Gaining Registrars must maintain copies of the FOA as received from the Transfer Contact as per the standard document retention policies of the contracts. Copies of the reliable evidence of identity must be kept with the FOA.

Both the Gaining Registrar and the Registrar of Record must provide the evidence relied on for the transfer during and after the applicable inter-registrar domain name transaction(s). Such information must be provided when requested by, and only by, the other Registrar that is party to the transfer transaction. Additionally, ICANN, the Registry Operator, a court or authority with jurisdiction over the matter or a third party dispute resolution panel may also require such information within five (5) days of the request.

The Gaining Registrar must retain, and produce pursuant to a request by a Losing Registrar, a written or electronic copy of the FOA. In instances where the Registrar of Record has requested copies of the FOA, the Gaining Registrar must fulfill the Registrar of Records request (including providing the attendant supporting documentation) within five (5) calendar days. Failure to provide this documentation within the time period specified is grounds for reversal by the Registry Operator or the Dispute Resolution Panel in the event that a transfer complaint is filed in accordance with the requirements of this policy.

If either a Registrar of Record or a Gaining Registrar does not believe that a transfer request was handled in accordance with the provisions of this policy, then the Registrar may initiate a dispute resolution procedure as set forth in Section C of this policy.

For purposes of facilitating transfer requests, Registrars should provide and maintain a unique and private email address for use only by other Registrars and the Registry:

i. This email address is for issue related to transfer requests and the procedures set forth in this policy only.

ii. The email address should be managed to ensure messages are received by someone who can respond to the transfer issue.

iii. Messages received at such email address must be responded to within a commercial reasonable timeframe not to exceed seven (7) calendar days.

Oh, I thought the OP was at namecheap... I read it wrong... my fault... sorry... lol

No problem...that was a reply to the OP. :)

they should at least tell me how to finish the transfer.

Maybe because there's no point doing so since the transfer won't be accepted:

http://www.webhostingtalk.com/showthread.php?t=472506&highlight=expire

Technically we can transfer domains beyond this point but we added this for the sole reason that in most cases of failure, our clients were blaming us for it even though it was their previous registrar that was stalling and delaying in order to force renewals with them.

We decided to add the restriction so there would atleast be a chance of re-submitting any failed transfers. Although ICANN policies have changed the procedure recently, we prefer to keep this place to protect ourselves and to prevent alienating our client base. It's always best to transfer atleast 30 days in advance.

It's generally risky to transfer a domain name among registrars if it's too close to its expiration date...unless you're willing to give it a shot.