akashik
02-25-2001, 05:55 PM
Hi.
I've been tracking site visitors for a while now and I think I have a problem, but thought I'd run it by you guys to see if you agree.
I had assumed when people went to akashik.net they would go a different direction that they do. As it stands they enter the site and either go straight to the demo control panel which is fine, or more often just poke 'hosting' straight away. Currently this leads straight to the order form with the plan/price listings.
What this means is there is a total bypass of the 'about', 'plan comparison' and even 'specials' page. Essentially most things that sell the site before the order form. My idea is to alter it so hosting leads to a generalized service description page which leads out to the other areas, at which point they will be lead back to the order form after they've learnt a bit about akashik.net. Of course there will be a straight link from the front page named order as well.
The two trains of thought on this are:
1. potential customers can go straight to the order form, saving time. They see price and plan, pick one, and sign up (current format)
2. potential customer should have more information presented to them directly (as opposed to having to search sideways for it), by placing a page without a direct link to the order form. They read about akashik.net by having it fed to them directly.
So as you see it's a speed of signup Vs a chance to explain our services more fully decision.
Any ideas, comments? I'm looking at both a hosts point of view as well as an end user.
Greg Moore
I've been tracking site visitors for a while now and I think I have a problem, but thought I'd run it by you guys to see if you agree.
I had assumed when people went to akashik.net they would go a different direction that they do. As it stands they enter the site and either go straight to the demo control panel which is fine, or more often just poke 'hosting' straight away. Currently this leads straight to the order form with the plan/price listings.
What this means is there is a total bypass of the 'about', 'plan comparison' and even 'specials' page. Essentially most things that sell the site before the order form. My idea is to alter it so hosting leads to a generalized service description page which leads out to the other areas, at which point they will be lead back to the order form after they've learnt a bit about akashik.net. Of course there will be a straight link from the front page named order as well.
The two trains of thought on this are:
1. potential customers can go straight to the order form, saving time. They see price and plan, pick one, and sign up (current format)
2. potential customer should have more information presented to them directly (as opposed to having to search sideways for it), by placing a page without a direct link to the order form. They read about akashik.net by having it fed to them directly.
So as you see it's a speed of signup Vs a chance to explain our services more fully decision.
Any ideas, comments? I'm looking at both a hosts point of view as well as an end user.
Greg Moore
