Hi! this is very important to me, i have an ssl certificate and my clients are getting a message that makes them don't open my site thinking it's a virus :(

Unable to verify the identity of mydomain.com as a
trusted site.

Possible reasons for this error:
- Your browser does not recognize the Certificate Authority that
issued the site's certificate.
- The site's certificate is incomplete due to a server
misconfiguration.
- You are connected to a site pretending to be gassi.xxx.xxxxxxxxxxxxx.fr,
possibly to obtain your confidential information.Please notify the site's
webmaster about this problem.Before accepting this certificate, you should
examine this site's certificate carefully.

Are you willing to to accept this certificate for the purpose of
identifying the Web site mydomain.com?

o Accept this certificate permanently

o Accept this certificate temporarily for this session

o Do not accept this certificate and do not connect to this Web site

_____________

what i have to do to get rid of this warns??? :(
please help, is very important, thanks for your time

striker9,

The reason that your clients are getting that error is that more than likely the SSL certificate is registered to https://SUBDOMAIN.yourdomain.com and appears that you're trying to access it via https://yourdomain.com.

If that doesn't fix it, post the URL here that's giving you the error and someone can help troubleshoot.

-Josh

my certificate says it's registered to Domain Name: metododinheiro.com

my .htaccess says:

RewriteEngine On
RewriteCond %{SERVER_PORT} !^443$
RewriteRule ^(.*)$ https://metododinheiro.com/$1 [R=301,L]

so when you write www.metododinheiro.com you can go alway to the https instead of the http.

so i think that's not the problem here

my domain is metododinheiro.com

hope someone can help, because i lost lot of users(i started publicity today) because they were worried about certificate.

i think i don't have installed an private key, the domain enterprise gave me 4 files (AddTrustExternalCARoot.crt , NetworkSolutions_CA.crt , UTNAddTrustServer_CA.crt , METODODINHEIRO.COM.crt)but the hosting only asking for one (METODODINHEIRO.COM.crt) to be introduced by text

striker9,

Ok, it appears you purchased a chained SSL certificate. Normally, you would only need a key and a certificate, but because it's chained - you will need the key, certificate, and CA (probably the NetworkSolutions_CA.crt file). Depending on what type of hosting setup your provider has, the setup of the chained certificate will be different.

A chained SSL certificate is not all that uncommon, so your provider should be able to help you.

Hope this helps!
-Josh

Yep, appears Network Solutions only gives chained certificates.
I have Verio Hosting and they only ask int he software to one file. the domain.crt

I have emailed them and they said my account was with another domain(the domain i have bought from them) but i have changed my account to my domain that is pointing from outside of verio

and they said, or i bought another account and transfer the domain or i need to bought a new ssl . THIS IS RIDICULOUS!

how can i install the ssl with all the parts??

i.e. only need domain.crt but all other browser need all chained ssl....

:(

anyone with the same problem?
can someone help me? this is ridiculous...
thanks!

someone has hosting with verio?

or please help me install my ssl correctly? it's very important for me...

thanks :)