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View Full Version : HELP!!!: Calling all Namecheap lurkers


sschroedl
08-05-2007, 03:24 PM
Open letter to namecheap,

I feel like we have had such a good relationship in the past, but just like my ex-wife, we don’t seem to be able to talk, type or even do mail to resolve problems.

I left a message 21 days ago at +1.6613102107 to say I have a notarized letter of a transfer for a domain that you control and I need a person to help me with the final step.

I send UPS to your address 8939 S. Sepulveda Blvd. #110 - 732 Westchester, CA 90045 shown in your whois with a notarized letter of transfer for the domain and a check for $8.88. The UPS gets returned, as you do not have an office anymore at that location.

I have my legal firm attempt to find your corp office so I can deal with your attorney on getting the info to you... but you are not easily found. It looks like you do work in California but you do not have a current state business license.

I hope someone from your company reads WHT and contacts me so I can stop feeling like this is a one sided relationship.

Steven Schroedl
503 869-0276

Mikey this way!
08-05-2007, 03:48 PM
Hmmm...

Interesting.

BTW, pm enetwork. He is i guess Namecheap's representative here and is very helpful.

Regards.

enetwork
08-05-2007, 04:38 PM
Hello Steven,

That address is our drop box. We receive letters there every day so I'm not quite sure why it was returned.

I've PMed you our corporate details along with an alternative address to reach us at.

TheTop
08-05-2007, 04:58 PM
good luck Steven, namecheap has been quite good on support with us just have to be patient sometimes with the support guys.

sschroedl
08-05-2007, 05:59 PM
Thanks to everyone for your responses. I now feel I have a path to resolving my challenge.

I will post my results after this is completed.

Steven

Mikey this way!
08-06-2007, 12:00 AM
I will post my results after this is completed.

Steven

Please do we look forward to it ;)

sschroedl
08-08-2007, 04:58 PM
All,

Many thanks to everyone who helped me with this. Once I got connected with the correct people, it got resolved quickly.

Namecheap.com, thanks for all your help. Please consider that others would benefit from a official trouble ticket system like perldesk.

Steven