Hi Guys,

Thanks for looking, I have reciently installed MB on my dedicated server and it has been nothing but trouble. I must say it would have been the most difficult install processes I have been through.

After I have installed it successfully I have had "500" "Internal Server Errors" which come up on all pages except the order page. I have disabled PHPSeux to no avail.

http://my.wstech.com.au/app-modernbill-client/

link of the error if you wish to look

http://my.wstech.com.au/info.php

php info if this helps

Many Thanks,

Paul Buckley

Do you have the correct loaders installed for the modernbill package you picked? Did you upload the files correctly?

Have you tried contacting them for support? If not that may be a good idea

I believe ModernBill offers support for their customers. You might want to try contacting them directly, since they would know more about their own software then anyone here...

(In theory.)

:)

Do you have the correct loaders installed for the modernbill package you picked?

If they didn't, a different error would be showing up, such as "you need zend or ion to run this program".


Have you tried contacting them for support? If not that may be a good idea

heh
Contacting MB for support means waiting days for modernbill to answer (usually). Customer support forums are usually much better, or forums like this, especially when dealing with modernbill.

First problem tht I see from your php information:


PHP Version 5.1.4

Out of date, update this. Should be at (minimum) 5.2.3 if using php5.

Now that's not going to resolve this issue, but it'll at least get you on the right track.

Next:
If you've chosen to run phpsuexec, or suphp, turn them OFF. This will cause more issues than good. Instead, use something like suhosin (http://www.suhosin.org) to take care of this for you. The reason is that phpsuexec (or suphp) can cause issues when it's not necessary.

If neither of those cause this to be resolved, then you might want to consider talking to someone over on the mb user support forums, where they should (note: should) be able to resolve this for you a lot faster, and as suggested, open up a ticket with modernbill.