I hate to rant in a public forum but this is starting to worry and/or upset me. The speeds at Rackshack over the past week now have been frightening -- pings are at 500ms or more, sometimes their forum and main site are too slow to use or inaccessible, and it's been impossible to use my machines with more than 20% packet loss.

I've given it a week without saying anything because I've attributed it to a) the fibre cut and b) the installation of the new line. It's scary, though, that it is still going on.

It has been confirmed by other people but there haven't been enough to say it's a full blown problem. Maybe they are having routing issues to different parts of the country.

In any case, my post here is in no way a trash or flame... I simply hope to elicit a response from those who have also been seeing this issue so I can determine if the problem is in the routing or if it is a genuine network issue. RackShack has been very tight-lipped about it, and it's a little frightening.

I've noticed similar issues.

Yeah.

I've been noticing slowness too from my rs servers
i just havent said anything about it to anyone
but sometimes it gets really bad :(

Its been happening a lot lately (past 2 weeks)

same troubles from europe, but i hope that they will resolve the issues. (first bigger one, i had with them), because customers cant reach server ( and that doesnt make them happy) :bawling:

I've seen the same thing. I've been documenting the problems in two open trouble tickets.

It seems to be isolated to the cogent link, at least for me. (surprise, surpise)

What I want to know is why suddenly most routes outbound on my box are going through Cogent when they were going through verio or time warner, and why traffic wasn't routed around Cogent's daily crappyness to another provider.

I just had a 46s ping (average over 10 pings) yesterday, every thing seems fine where I'm connecting from. Traceroutes show I'm connecting though Williams. Not too shabby :p.

I hope they have this problem fixed soon. It was ok for a while until about 30 minutes ago or so.

I am having the same problem, and i am starting to get annoyed. Ftp, ssh, mail, everything is struggling. Its been slowing down for the last 4 or 5 days and then today it just seems like its about to die.

I thought it was only me in Australia. Its been really bad here.

Well i live in Canada its really slow. It has always been fast, but now it is just annoying because they haven't even posted a network problem.

Originally posted by aegir
I've seen the same thing. I've been documenting the problems in two open trouble tickets.

It seems to be isolated to the cogent link, at least for me. (surprise, surpise)

What I want to know is why suddenly most routes outbound on my box are going through Cogent when they were going through verio or time warner, and why traffic wasn't routed around Cogent's daily crappyness to another provider.

yeah ive noticed that too
the outbound cogent

i was warned there support is pretty slow

I just saw a post by TechieSurfer over on the RS forums that said there was a 500 megabit attack against a customer today. That would explain why for a while there a lot of their network was virtually inaccessible, the reason for which I posted this thread. It seems to have cleared. But -- by god -- wouldn't it have been nice to hear about this while it's happening on some status page so I wouldn't have had to come here and post.

In any case, the network has been of relatively poor quality lately, this attack notwithstanding, I hope it is cleared up when the second Verio gig comes online.

Wasn't that suppose to come online July 15th
http://www.rackshack.net/aboutus/networks.asp

What's taking so long :\

Ofcourse its Cogent...

I knew it :stickout

lol
rackshack is having problems right now i believe
no surprise.

Sad part is WHT is hosted on rackshack
so I even have a hard time posting here.

I think wht shoulda stayed on voxel
=/

Clocker1996 i agree, it wasent exactly costing them, and it was nice and fast .....

My server has been a bit slow the last couple of days, as well.

What a surprise, it's starting again. Cogent sure is total crap.

1 64.246.16.1 (64.246.16.1) 0.471 ms 0.160 ms 0.113 ms
2 207.218.223.2 (207.218.223.2) 0.292 ms 0.284 ms 0.327 ms
3 g1.ba21.b000605-0.iah01.atlas.cogentco.com (66.28.28.209) 1.289 ms 1.227 ms 1.228 ms
4 g10-2.core01.iah01.atlas.cogentco.com (66.28.66.237) 89.882 ms 172.437 ms 5.201 ms
5 p5-0.core01.dfw01.atlas.cogentco.com (66.28.4.97) 6.320 ms 6.399 ms 6.308 ms
6 p4-0.core01.dca01.atlas.cogentco.com (66.28.4.89) 53.813 ms 54.038 ms 53.709 ms
7 p15-0.core02.dca01.atlas.cogentco.com (66.28.4.22) 226.420 ms 153.373 ms 207.961 ms
8 p6-0.br01.dca01.atlas.psi.net (154.54.1.62) 45.202 ms 45.027 ms 44.645 ms
9 p6-0.se.peering.tier1.psi.net (154.54.1.78) 44.661 ms 44.779 ms 44.802 ms
10 p6-0.ne.peering.tier1.us.psi.net (154.54.1.198) 56.045 ms 55.518 ms 55.434 ms
11 ne.peering-j.tier1.us.psi.net (154.13.2.35) 55.934 ms 56.187 ms 56.308 ms
12 204.6.134.169 (204.6.134.169) 180.961 ms 182.121 ms 180.250 ms
13 0.so-6-0-0.XL1.NYC9.ALTER.NET (152.63.18.226) 181.356 ms 182.512 ms 183.058 ms
14 0.so-4-0-0.TL1.NYC9.ALTER.NET (152.63.0.173) 182.776 ms 177.133 ms 178.767 ms
15 0.so-4-1-0.TL1.ATL5.ALTER.NET (152.63.10.129) 182.773 ms 191.327 ms 193.226 ms
16 0.so-4-0-0.CL1.ORL1.ALTER.NET (152.63.85.161) 201.230 ms 201.704 ms 204.001 ms
17 243.ATM6-0.GW6.ORL1.ALTER.NET (152.63.84.41) 202.055 ms 206.264 ms 207.307 ms

This is not cogent issue but peering between cogent (psinet) and UUNET.

UUNET as other major backbone : SPRINT / C&W and some few other prefer sold peering (or transit) instead of upgrade peering with current partner.

I have many case about this in europe and know few story in USA.

Tier1 peering is fight ;) Middle carrier or Top 5-15 Carrier have to fight to upgrade peering with the top 5.

That's all :)

Cogent is Above.net customer. I have very good response time to cogent network because they buy transit to Above.net (i have transit in france to above.net at 200 Mbps + Peering with them at 100 Mbps). Cogent still very stable in this case.

I don't know well their network but the traceroute show only a peering problem.

You can said the same thing for the other side : WorldCom UUNET have a very slow backbone ;)

You can said this : WorldCom UUNET have a very slow backbone I don't think I've ever heard UUNet described this way before. :nuts:

Hehehe that's normal they have much more route than cogent how haven't full internet route in peer.

Anyway check serveurdedie.com on "rapports" you will see that's AS702 have couple peering saturation between now and past year.

When i said "You can said this : WorldCom UUNET have a very slow backbone" i don't think you understood me :)

UUNET have good backbone, but with lower peering they don't are very reactiv and maybe don't want ;)

Also when you manage a big backbone it's much more difficult than manage several BGP4 routers and as all big company it's take time most times for upgrade issue.

I guess UUNET don't use IS-IS protocol also.

Oh, I didn't mean to question what you said, I'm just not qualified to do that. I've just never heard UUNet described that way before. :) And you are right, I probably did misunderstand you, and still do. Networking at that level just isn't my cup of tea. Heck, I just learned what HSRP meant a couple months ago!

Originally posted by clocker1996
Sad part is WHT is hosted on rackshack
so I even have a hard time posting here.

I think wht shoulda stayed on voxel
=/
agreed :(

Try running 2 hosts (php50.com and xug.net) and have your thousands of users abusing you, because your server is really slow, or down. It really sometimes gets annoying.

Yes, I have asked rackshack twice. but they just answer me
with "highly traffic will cause it".
Ha....