 | View Full Version : Most Important to customers kevin311x 07-21-2002, 02:21 AM Hi, I'm a webmaster of a fairly new hosting site. I was wondering how everyone would rank the following as regards to how important they are. a. Price b. Support c. Features d. Reliability Thanks, Kevin O Host-Grid.com WebmastTroy 07-21-2002, 02:37 AM Crap.....I just answered this in a poll somewhere, but I can't find it....and I don't remember the results! Anyway, I'd vote: b d a c Thats pretty hard to answer, though. All are very important for people to look at when choosing a hosting provider. My answers are coming from the web hosting side of me. I need the support and reliability to be able to keep people happy, but I also need to have it reasonably priced and with good features. You'll probably get different results from customers. andiegirl 07-21-2002, 02:44 AM I'd say d. Reliability a. Price b. Support c. Features eHostPros 07-21-2002, 02:46 AM I would rate: D B C A :D viGeek 07-21-2002, 02:49 AM Realiability & fast support is #1. NovaW 07-21-2002, 03:02 AM We have a poll on our site that is not quite exactly the same - but similar. 142 votes Price - 56% Size of Company - 11% Reputation - 21% Advertising - 10% slightly off-topic - but a while back a large directory in a thread defending a "Platinum List" were making the case of how they were doing the market a big favor by listing only large companies in their Top25 list (big companies that could afford big advertising $) - Funny - based off the above, these 2 are the least important to people. I will start a poll on Reliability, Price, Support, Features and report back with some results in a while belanma 07-21-2002, 03:09 AM I'd have to go B D A C. I'm an ameteur, so support is obviously key for me and features are not very important. Reliability is important to me in everything in life, so that's why I'd rate that as key as well. edude 07-21-2002, 03:27 AM BDAC here aswell :D RackNine 07-21-2002, 03:37 AM Depends on the clientele you're looking for: Cheap-cheap: aacb New guys: acbd Want the world for 10 bucks: addb And finally, web-aware clients: bdca You'll find in the long run the web-aware people will make the best clients. Unfortunately most of these guys are either happy with their existing host (after many unhappy experiences) or unwilling to try the new guys. Prove yourself with some good B, offer the occasional special for A, help out the new guys, and you're all set. :D -Matt nvphone 07-21-2002, 01:58 PM a. Price =25% b. Support =200% c. Features =50% d. Reliability=100% Then no BS and be honest! No waiting days for support. Give your support as fast as you take my money! If you are having problems do make me guess what is wrong. Bear in mine that serving the public is not 8 to 5 5 days a week. |