let me clarify:

say a customer purchases a hosting package in the middle of the month -- do you pro-rate his purchase for 15 days etc

OR the alternative?:confused:

thanks

We start the customer on the day they signed up. If/When they buy additional services we pro rate that to the day the origional service renews on.

WHMCS will bill the customer for a full month, and their next payment is due on that day the next month. It's the only way I would want to do it. We only pro-rate for addons and things like that. If they decide they want more databases in the middle of their billing cycle, we'll either pro-rate it or give it to them for free until their next bill.

let me clarify:

say a customer purchases a hosting package in the middle of the month -- do you pro-rate his purchase for 15 days etc

OR the alternative?:confused:

thanks

Prorate? Yes. We bill twice per month, the first or fifteenth of the month. The customer is pro-rated to the next closest date. This makes things much easier for our billing department.

It would be much easer to pro-rate it if you did everything by hand. We use whmcs, and it starts the billing cycle for that client on the day they signed up. I think this is a great system.

We prorate for everything except dedicated servers from the 20th of the month forward....

It would be much easer to pro-rate it if you did everything by hand. We use whmcs, and it starts the billing cycle for that client on the day they signed up. I think this is a great system.

WHMCS can pro-rate as well.

Hi, what I do is:

he purchases from 1 to 15, pays the pro-rate.
he purchases from 16 to 31, pays the pro-rate plus one month more.

so his next 1st of month, he'll pay the exactly monthly fee.

Greetings.

Greetings:

We use H-Sphere from http://www.psoft.net/ and it automatically provides the correct pro-rate amount when our accounting department processes a cancellation.

Thank you.