Just me or the Nac network dying? My nac colo'd server just went down :bawling:

how long has it been dead? Seems dead to me too ...

seems fine to me :)

Seems to be ok.

backup now... just another one of the NAC burps we seem to be having.

So it's just temporary outage, so don't really get too excited ;)
But, sounds like you have experienced many/some burps already? how much burps do you expect from them?

Oh OK - that's interesting because I noticed it too, but assumed it was a problem with my ISP. I could traceroute to my server fine from other servers on the web but couldn't reach it from my server. Anyway, didn't last long. Just a little botty-cough :)

Nac's been fine for me.... i've got several servers there... are you direct nac or with one of their resellers?

We experienced an outage also.

We're with Pwebtech. But, when we got to NACs border routers, PINGs shot up to 900ms+. Then as we got further into the network, packet loss started occuring.

The problem seems to be the Genuity route. As, that seems to be the only one I've found that isn't working right. PING times are very high once you get to the NAC/Genuity router.

19 July 2002 12:37:01 PM - Routing Instability - We are currently experiencing a routing issue due to some routes being leaked to us from a customer. We have currently shut off this peer. At this time, you will experience packet loss and latency trying to access sites via our network. This should be rectified within the next 15 minutes

Everything is fine now.

Hmmm... sometimes it seems that dv2 is just as good or better than NAC, and a lot cheaper too. Not mean as a flame, just my observations.

Originally posted by chrisb
Hmmm... sometimes it seems that dv2 is just as good or better than NAC, and a lot cheaper too. Not mean as a flame, just my observations.

You might want to read the thread in the Dedicated forum then.

chrisb, I have to disagree.

You cannot compare NAC with dv2. dv2 has a few connections to people such as Aleron and Cogent, neither who is renowned for their speed.
NAC has connections to just about every provider out there. Have a look at http://www.nac.net/networkmap.asp
If that is not truly impressive, then I don't know what is.

NAC have their routers setup in a sensible way, with failovers instead of dividing their network into segments like dv2 does. They are much larger than dv2, so some issues are bound to occur from time to time.

This is not intended as a flame either, these are just my observations...

[editted cause i can't spell :rolleyes: ]

Thanks for the info Matt. I was not just basing that on bandwidth, though. I was also going by the complaints that I read in mehost (pwebtech) forums, and complaints in this forum. I also judge pwebtech and mehost by their incomplete website which has links and pages that don't work, confusing or lack of information.

I just have a hard time believing a host can be good when they can't even keep a simple thing like their website up-to-date. I had the same problem with another host that is highly respected here. I notified them 3 months ago that they needed to change cPanel3 to say cPanel4; and they still have not bothered to do such a simple thing. It's not that important, but it makes you question their attentiveness, and wonder what else they are missing.

EDIT... It looks like I was wrong in comparing NAC to dv2; but you make NAC sound as good as InterNap, and I don't think they are in that league.

Originally posted by chrisb

I just have a hard time believing a host can be good when they can't even keep a simple thing like their website up-to-date. I had the same problem with another host that is highly respected here. I notified them 3 months ago that they needed to change cPanel3 to say cPanel4; and they still have not bothered to do such a simple thing. It's not that important, but it makes you question their attentiveness, and wonder what else they are missing.

In my mind their web site having a link that that does not work correctly is not real important, what really counts when buying a dedicated server is performance, connectivity, uptime and fast friendly support. I personally think you are missing the boat if you require someone who is know for running network and servers to be a hot web and graphics designer. I would much rather prefer seeing them invest in good staff and equipment before a great web design.

Kind of line wanting/having a super model, I'll bet they look very good but I highly doubt they perform very well :) Look below the surface, it will pay off.

Not a slam, just my personal thoughts, oh as a very happy pwebtech customer of course :)

I admit I've missed the boat on more than one occasion. :)

I always look at both the surface and the underneath when evaluating a host. Careful with that model comparison now... I used to be a model about 20 years ago, and was told that I performed well. :)

3 [soon to be 5] servers at NAC. Couldn't be happier. :) If you want to discuss websites and how this reflects on a datacenter, goto http://tranxactglobal.com :eek:

I'll probably have to agree with chrisb here a little [:eek:], the tranxactglobal site looks far from impressive. Their cheap servers scared me away too.

Just my usual :D $0.02

Hey, Aussie Bob!
If you don't stop following me around, I'm going to have you arrested for "stalking". :o ;)

Originally posted by chrisb
Hey, Aussie Bob!
If you don't stop following me around, I'm going to have you arrested for "stalking". :o ;)
*stalking mode is on* :D :stickout

I don't know much about InterNAP, so I don't know how NAC would compare to them. I can say that NAC is a top-class operation though, and extremely quick.
NAC, in my opinion, represents the best option for people wanting to reach audiences quickly in the US and Europe (it's direct line to the UK is verrrry quick)

You are right, Matt.

NAC is the best solution for sites with intercontinental community.

But now, my site is down for about 9 hours, and nobody know when it's up again... :(

Originally posted by romutis
You are right, Matt.

NAC is the best solution for sites with intercontinental community.

But now, my site is down for about 9 hours, and nobody know when it's up again... :(


He's right?.. but your NAC site has been down for approx 9 hours and no one knows when it will be up? That doesn't sound good.

BTW, it is not my intent to flame NAC, or any other datacenter. I just want to find out any problems before I use a datacenter.

Originally posted by chrisb



He's right, but you're NAC site has been down for approx 9 hours and no one knows when it will be up? That doesn't sound good.
Are we talking the whole server is down, or just a site on a NAC server?? If your server is unreachable then phone the NAC techs and get a reboot.

11 181 ms 180 ms 190 ms nycmny2lce1-netaccess-atm.wcg.net [64.200.86.150]
12 201 ms 190 ms 200 ms a1-0-1165.core1.nwr.nac.net [209.123.11.58]
13 * * * Request timed out.

I have wirtual hosting there. My hoster informed me that there are some tech. problems. But anyway, i (and all my users) don't feel happy even if we have an explanation... :(

Yikes! You just encountered that unlucky "13th" hop. :)

Seriously, if you've been down that long, do not wait on your host. Call pwebtech yourself and ask for help.

Virtual hosting at Pwebtech or NAC? Either way, you should call them and ask what's happening.

Matt, i have virtual server with Nirmani.net but i know that the physical location of nirmani's server is NAC.

Nirmani said to me: "All our servers are down due to CISCO router failure.
I have been notified that CISCO engineer is working on the issue."

What else can i do? I have to wait... :(
But i can say that i'm unhappy here - i can, isn't it? :)

NAC have backup routers, and your hop 12 of the trace is the initial router, so I presume it must be a switch failure. Maybe it's Nirmani's own switch?

Originally posted by voxtreme-matt
Maybe it's Nirmani's own switch?

I have no idea. I'm just client and interesting to have my site up, running and accessing fast even if NAC and Nirmani use "floppy-net" to give me an access. :)

Am i right with my point of view? :)

P.S. Site is up again... Ughhhhh....

Hey dude, the problem I experienced with NAC which I posted about earlier when rewdog (was it???) started this thread was hours ago and it lasted for about 15 minutes. So whatever problem your host is having is their's and not with NAC.

Yeah, I envy those who host sites that only need to serve a US clientelle because well your choice is so much broader and cogent biased networks might work just fine. However, I have clients in AU that just can't be on some of the networks that some of the very popular and well known (around here) data centres (more economic than NAC and even pwebtech's DCJN network) offer. The simple fact is that if the AU surfer is say behind a corporate firewall, there are just too many damned hops by the time the data gets from these data centres, through the fibre carrier, out through a tier-1, accross to a piering point with a AU tier-1 and eventually down to them.

Even though I am on the "cheaper" pwebtech DCJN network inside NAC, I feel confident that my AU client's sites can be accessed fine by their AU audience.

I have been doing a lot of traceroutes out of my server to all over the globe lately. One thing I have noticed is that the pwebtech DCJN network does not use the NAC direct pipe through to the London Internet Exchange on outgoing traffic (only incoming). I have in the past posted in these forums that I thought the DCJN network still used the direct pipe to London - however, that only appears to be the case on incoming traffic.

I have casually (via ICQ) asked pwebtech on a couple of occasions to tell me the carriers they are using for the DCJN network - especially for outgoing data. Unfortunately, they have not responded yet. However, I do know that in terms of outgoing data traffic to AU they are superior to any cheaper alternative I have seen around.

Also, I don't really care about their web site. I would guess they probably don't pick up as much business through it as they do through word of mouth and dealing directly with enquiries. At least the people there are nice and you can get to them when you really need to. There are also other aspects to doing business that make a difference too. On a couple of occasions, when it has come time to billing, for technical or other (ie, I have not had enough funds in my bank account :p) reasons, my credit card has been declined. Pwebtech never bat an eyelid, they just notify me that the charge was declined and recharge it in a weeks time. I don't think I would last long under the regimes that some OTHER web hosts run under.

If you get in contact with pwebtech you might be surprised at how little it costs to be on their DCJN network. In terms of value for money for the network you are on, I doubt you will find a better deal. I don't mean this to be an ad or anything, but I just think too many people miss the point when working out the economics and value they are getting from some of the cheaper data centres. Sure, if I could afford it, and more importantly, if my market niche could, I would go for rackspace.com with their "fanatical support" and super-dooper DC. But in terms of bang for buck at a price that suites my and my customers needs - the pwebtech DCJN network is pretty sweet.

DCJN is technically dead, it uses the same connections as the main NAC network right now, and I believe DCJN is not going to be offered in future.

Matt

Yeh, I'll just point out more of what freakysid said.

Most all of the providers who are in nac have either their own distribution switches, or their own routers. So, you have to be careful to point out who your with when making a claim that "appears" to look bad on nac when it is really a problem with that provider.

Some good info here. If DCJN is dead, does that mean we can't buy from mehost anymore?

Oh interesting news guys. But who the heck is mehost?

Originally posted by freakysid
Oh interesting news guys. But who the heck is mehost?

Pretty sure mehost is a virtual hosting company run by Jay of pwebtech

NAC is terrific. Excellent connectivity to North America and Europe. Excellent throughput. Excellent reliability record.

I colocate with NAC via Site5, no complaints.

One day, chrisb, when you finish your seemingly never ending comparison of feeds and speeds and features of every host in the world, you may pick a partner.

At that time, one can only hope that by then you have also learned the value of partnership and relationship building. I'll take a host that can't update a marketing oriented web site as much as you'd like to see, but values and works at relationships.

You seem to aquaint competency and effectiveness with perfection. It isn't so.

In my estimation, acquired by simply reading what you ask about and gripe about, you place the wrong weights on the wrong factors in your never ending evaluation.

I see freakysid also mentioned connectivity while I was typing. Good on ya. 75ms response time from many places in Europe is damn excellent.

For me NAC / Site5 is a good place be.

ps, I had no service interuption that I can discern.

we are at nac via jay and pweb

the value of relationships with a mature and professional company is priceless

we count on them and they are there...

dos centavos

el_g

pwebtech/mehost are grandfathered into dcjn and its pricing for its exisitng business. shared hosting accounts on mehost are on nac.

Originally posted by chrisb
Some good info here. If DCJN is dead, does that mean we can't buy from mehost anymore?

We couldn't be happier being in NAC. Before were had a server at the DV2 datacenter and god what a headache! Problem after problem for our clients in Europe (Sweden). Half the time we couldn't even reach our server. We're much happier at NAC, although it costs more it's worth every penny! We have customers in US and all over the world (Europe, Australia, South America) and they all keep telling us how fast their websites load and how happy they are. Not to forget the fact that we can brag about our network as well :D

I'm just going to say NAC rules.
(Yes i'm saying this from personal experience)
I won't bother repeating things people already said :)

Originally posted by mwatkins
One day, chrisb, when you finish your seemingly never ending comparison of feeds and speeds and features of every host in the world, you may pick a partner.
god forbid. :buck: :D

Originally posted by mwatkins
NAC is terrific. Excellent connectivity to North America and Europe. Excellent throughput. Excellent reliability record.

I colocate with NAC via Site5, no complaints.

One day, chrisb, when you finish your seemingly never ending comparison of feeds and speeds and features of every host in the world, you may pick a partner.


*sigh* Any point you *think* you may have is lost by your exageration. Try speculating on pork belly futures next time where you will have a chance of being much more accurate. :) :stickout

One only read through your posts to get an accurate picture.

The Best of All Widgets approach, however no doubt you'll get stuck with a vendor partner who no doubt will find you as unpalatable customer as you will find the vendor.

Hopefully not, but it seems written in the charts.

As for Pork Bellies - no, I'm an S&P / Nasdaq futures guy myself. Have traded futures for years.

Regarding my comment vis a vis NAC, Site5 -

I made no exageration at all. I could not be happier. I have people I trust managing the environment, they are responsive, have a sense of humour, treat me fairly, listen to my feedback and respond appropriately, price fairly for the service they deliver to me, and generally speaking remove the need for me to fret at all hours about servers and web properties. They are responsive, honest and fair.

NAC itself is a well serviced data centre with excellent connectivity within North America and to Europe.

It pleases me to see both their businesses grow -- I feel they deserve praise and recognition, as do all well run businesses.

Originally posted by mwatkins
One only read through your posts to get an accurate picture.

The Best of All Widgets approach, however no doubt you'll get stuck with a vendor partner who no doubt will find you as unpalatable customer as you will find the vendor.

Hopefully not, but it seems written in the charts.

As for Pork Bellies - no, I'm an S&P / Nasdaq futures guy myself. Have traded futures for years.

Why do you bring up an old post just to add useless comments. You have no idea what you are talking about when it comes to me. I have never had a host that had a problem with me. JFYI, I was last hosted by imhosted and I received no support so I left them. That was only 3 months ago, so it's only normal to be extra-cautious while looking for a host right after you've been screwed.

I could care less about what you've traded or not traded. All I know is that if you fortold Nasdaq futures as well as you've predicted my hosting future, you'd have lost millions.