inez
07-19-2002, 01:36 AM
Ok - my question is - how is 'uptime' calculated?
Like, when you sign up for a hosting plan and the host guarantees something like 99% uptime - how is the calculated?
i am wondering because my email is not working and in the past i have been down quite a bit - i would like to leave my host based on this and i think i should get a refund for my remaining months, based on the fact that i was promised a certain amount of uptime and it seems that i am not getting it.
Like, when you sign up for a hosting plan and the host guarantees something like 99% uptime - how is the calculated?
i am wondering because my email is not working and in the past i have been down quite a bit - i would like to leave my host based on this and i think i should get a refund for my remaining months, based on the fact that i was promised a certain amount of uptime and it seems that i am not getting it.
