The Laughing Cow
07-18-2002, 06:58 PM
If you were setting up a webhost, what setup would you choose over affordability/quality compromise. Please answer these questions.
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Dedicated Server company. e.g Rackspace/Webreseller etc
Control Panel e.g Hsphere/Plesk/Cpanel/Ensim
Customer managment/control panel integrating solution solution e.g Ubersmith/WHNbilling/Bespoke? (how much for bespoke?)
Support system? e.g Phone, Email, Helpdesk (which?)
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Not sure what vital things I have missed out. Just getting ideas on how you would run the best web hosting business. Remember that you can't just say XY most expensive, we need to compromise with price over quality to make a seemless running business.
(SH)Saeed
07-18-2002, 07:11 PM
I think you can get answer to your questions just by looking at some web host's websites.
The Laughing Cow
07-18-2002, 07:13 PM
How do you mean? I am interested in seeing what people personal preference would be rather than that they have elected on a business.
The Laughing Cow
07-19-2002, 02:16 PM
Anyone care to join in this friendly debate?
EzSnake
07-19-2002, 05:07 PM
My thoughts (so far) on ur ?'s:
1) depends on how much you can spend monthly... a reseller acount is cheapest(most limitations).. ded. server most expensive (less limitations and better so you dont run into moving 100+ users when ur resller account isnt enuff)
2) From what I'm readin Cpanel is best/easiest (for *nix hosting only)
H-S is only one that can do hybrid accounts (both NT/Linux) but hardest to learn/use
3) Prolly Ubersmith or WHN new one (whenever they get it done)
4) Ticket system that works w email and has knoledge base Perbill or similar), along with live chat.
The Laughing Cow
07-19-2002, 06:40 PM
This would be getting a dedicated server. Say for example you were a well-established business in other fields and had the money to push here but obviously didn't want to waste money.
Jeremy W.
07-20-2002, 12:30 AM
Dedicated server with HSphere would solve your trouble ticket and user management problems.
EzSnake
07-20-2002, 12:45 AM
I think more depending on linux admin expertise (spelling?? oh well)
managed dedicated machine (300-400 mtnh (dont quote me))
WHM/Cpanel 4.8 (no clue ?? anyone pipe in here)
Hostcharge anywhere from free to $39 mnth (not include trans fees)
phpmanager ($50.00)
mdrussell
07-20-2002, 05:23 AM
We currently use:
1. Pwebtech, VDI, AffordableColo
2. Cpanel
3. Custom in-house developed management solution
4. Custom in-house developed helpdesk
Matt
The Laughing Cow
07-20-2002, 10:14 AM
So, do your selected products integrate well? Surely that would be the best thing for business, So that you can carry out everything via your integrated system.
mdrussell
07-20-2002, 03:02 PM
They integrate very well (& will integrate to a greater extent soon, we are constantly improving them).
Matt
IntraHost
07-20-2002, 05:04 PM
Originally posted by EzSnake
3) Prolly Ubersmith or WHN new one (whenever they get it done)
You talking about myBilling.info as the new one, or is there another new one coming out?
The Laughing Cow
07-20-2002, 07:12 PM
Sounds like you have a good operation Matt. :)
