i liked their plans and heard that their customer service is very good.
I would like to go for their windows Value pack.
What do you say?

i have no information about jodohost, even i am looking for some reviews. If you could fine any please let me know.

I have a Reseller Host plan with them, for about 2 years now. For $17.50 per month it's great value. Also, support is very fast and friendly. However a few months ago I was having problems with vBulletin and Wordpress, I kept getting “Can't connect to MySQL server” error messages, my Website does not have much visitors. A few other Jodohost customers had the same problem with vBulletin (see their support forum). Another problem was my site, on their Windows server, was also loading very slowly, and required several refresh on the browser before showing. Not sure what the problems were. I sent several emails to support but no improvement for me. My guess is the servers are overloaded.

Anyway, I moved my site to Fluid Hosting about 4 months ago. No problems whatsoever. Fluid Hosting costs more but you get what you pay ;)

I can assure you that our servers are far from overloaded. There are several possible reasons for a website loading slowing, or requiring several refreshes to load. There could be lag from the database server, the application could be crashing, the site could be trying to load some external resource that was not happening correctly, etc.

also, we have plenty of vBulletin forums hosted with us. I believe the issue that was mentioned on the forum was resolved. Anyway, I apologise for your experience. I'm sure, of the 2 years you hosted with us, we were delivering good performance to you.

If you ever wish to host with us again, please do PM me and I'll ensure we get to the root of those 2 issues
If you could PM me your username, I'd be happy to look into the issue (even if you are no longer a customer)

i have no information about jodohost, even i am looking for some reviews. If you could fine any please let me know.

I have been keeping track on jodohost reviews,servers for less than one month.I found a lot of reviews.But still i cant found any serious web hosters on jodohost,even i met a lot who are either testing their s/w or owns a less traffic site.

And as u know that we cant believe what you read-Anyone can create false/true reviews on a host.

Just FYI, all reviews on WebHostingTalk are verified by the moderators. There are plenty of reviews on this forum, and I suggest you do a detailed search.
Additionally, we host over 50,000 websites. We have hosted senators, a popular restaurant chain, the government of a country, and many (very active) online businesses.

We are a serious web hosting company.

We are a serious web hosting company.

May be but i haven't found any high traffic consuming sites...
can u give some links..

I can assure you that our servers are far from overloaded. There are several possible reasons for a website loading slowing, or requiring several refreshes to load

I moved my site to Fluid hosting, they use the same control panel, so it was a matter of uploading the databases then changing configurations accordingly. I did not make any other changes to my site. No problems with vBulletin and Wordpress, my only scripts. So my conclusion is that there is something wrong with your server.

There could be lag from the database server.
the site could be trying to load some external resource that was not happening correctly

The problem lasted from October 2006 to until I left in March 2007, so I guess there was a six month lag from the database server! Or whatever external resource my site was trying to load suddenly started working after 6 months, and after I moved to Fluid hosting?

the application could be crashing

vBulletin and Wordpress, I don’t think so.

If you ever wish to host with us again, please do PM me and I'll ensure we get to the root of those 2 issues

I have already move my main site now. I am still hosting another site with you as I cannot be bothered to move it yet. If I decide to stay and have problems I’ll let you know.

Also, during this time I notified support several times but they always had a reason to the problem but never a fix.

Just FYI, all reviews on WebHostingTalk are verified by the moderators. There are plenty of reviews on this forum, and I suggest you do a detailed search.
Additionally, we host over 50,000 websites. We have hosted senators, a popular restaurant chain, the government of a country, and many (very active) online businesses.

We are a serious web hosting company.
How long have you been in the web hosting market?

We've been in business for almost 5 years now.

May be but i haven't found any high traffic consuming sites...
can u give some links..
Hi!

We were hosting a high traffic site on their servers for more than a year. It had 3500+ members and around 20 members concurrently online. Can't name the site though.

We had absolutely no problems with it.

As far as my experience goes, their servers are fast and stable and support is very good also.

The problem lasted from October 2006 to until I left in March 2007, so I guess there was a six month lag from the database server! Or whatever external resource my site was trying to load suddenly started working after 6 months, and after I moved to Fluid hosting?

Also, during this time I notified support several times but they always had a reason to the problem but never a fix.

Now I am thinking of moving as well.
Exactly the same problem for almost the same period. I thought it was just me and might get sorted out. Do not have time to check with forums for what problems exist on a day to day basis.

Just a week earlier i sent an email and it ran fine a bit ok for couple days but now..its back. We do business and expect businesses to run at reasonable reliability once its setup. cant afford to be in constant touch with you guys for things to run smooth. mine was reseller (17.5$ ) but running just one e-com site. couple of other sites have no traffic.

Thanks to the OP.

indy, if you send me a PM giving your server and ticket #s, I'll look into the issue and get back to you. We do not have any current reports on any such issues right now at least. If there was a past issue, i'm sure it is fixed now.

Yash,
Thankyou for offering the help. It was your word that i moved to jodohost more than a year back. Its not about just fixing
"
Error code : 2013
Description : Lost connection to MySQL server during query
" <- these errors.
But keeping them fixed. Its been more than 7 months i have been given reasons for the error. today i had a daily report of errors worth half MB!
no problem i will send a PM with my ID right now.

I have my sites hosted with jodohost. So far so good!

:)

Error code : 2013
Description : Lost connection to MySQL server during query
" <- these errors.
But keeping them fixed. Its been more than 7 months i have been given reasons for the error. today i had a daily report of errors worth half MB!
no problem i will send a PM with my ID right now.

Please PM me a ticket #, of your latest report of this issue. It seems your connections are somehow getting dropped randomly, while I've seen this issue before it is certainly rare. I'll have it escalated and resolved.

Yeah, seem to have good plans the problem is the transfer.. we get only 150 GB per month with the value pack. So yeah you have more ram but they cut in the monthly transfer.. however that alway depend what you need the most.

Please PM me a ticket #, of your latest report of this issue. It seems your connections are somehow getting dropped randomly, while I've seen this issue before it is certainly rare. I'll have it escalated and resolved.

Given.

You could see that right? Then why did jodo staff couldn't for so long after my repeated requests? They always ready to tell me reasons whatever i tell them.. Very poor on their part they could n't help me. No worries. Its all in the game. goodluck.

The problem may by some code using the persistent connection method in mysql.

I am not sure as I don't have the ticket ID if you sent it to Yash. but, it is possible.

Just because we have "seen the error before" doesn't mean on your site, we have MANY servers, and it could be an issue with just a select one at a random time on your site. So we need the ticket Id to check it.

Given.

You could see that right? Then why did jodo staff couldn't for so long after my repeated requests? They always ready to tell me reasons whatever i tell them.. Very poor on their part they could n't help me. No worries. Its all in the game. goodluck.

Indy, I can assure you our team doesn't give excuses. We look into the problem each time. But sometimes, cases like these are difficult to isolate and resolve. And if at anytime you are unsatisified with the response of the ticket, you can post the problem on our forum, or email me personally and I'd look into it.

I am not saying we are a perfect hosting companies. Sometimes issues happen, and the MySQL problem you are facing could be very specific to your website/connection. Sometimes our support team is not able to fully isolate and resolve the problem. But what I can say is that we will get this issue resolved for you.

We host close to 10,000 MySQL databases, and this issue is very rare. I however apologise for your experience with us, and I hope to have this problem resolved for you.

Stephen:

Code using persistent connections? - if that is the problem, i should goto the script maker, right. FYI, it is a popular shopping cart x-cart with no modifications. I am very much sure of it not being that problem or any problem with the cart as i know it runs perfect for a duration of time. please try to understand a problem before giving a possible reason. That way we can save a lot of time (atleast less than 6 months) for you as well as your customer.

Yash:

I know & do not expect a host to be perfect for my 17.5$ a month or for any fee!. I just thought 'here is a host who might listen to my problem' to help me. But it seems i have expected a bit too much. For ex. even now, i am seeing more reasons (persistent connections) given instead.

Anyway, sorry if i should have taken my problem to jodo forums and helpdesk. I did take it to the helpdesk and a lot of times. This thread made me realise i am not alone with this problem so i was tempted to post. I do not think i have deviated from the topic "how is jodohost". sorry guys for anything, if i owe it for anything!. I will post back here only if it is a MUST. Thankyou.

indy500, no excuses are being given. I am only saying the problem is very rare (and appears to be happening intermittently for you) and can have a number of possible reasons. Isolating the exact cause is sometimes hard. If you see your ticket history, our team has tried many times to solve the issue (which you are taking to be as excuses).

Once again, I apologise. You have every right to complain. You PMed me your ticket #, I have escalated it to Tanmaya, our top linux admin and he'll be getting back to you soon. Also, the best way to highlight an unresolved support issue to us is posting it on our forum. Such issues get my attention, and the attention of all our L3 admins.

I'd appreciate we try resolving this issue over email, and you could report your experience (positive or negative) here.

Jodohost is terrible for coldfusion.

They don't know how to troubleshoot or configure their coldfusion server and they blame it on you if you have a high traffic website.

In my day job develop and support coldfusion applications used by major retailers and an MLS application with over 30 000 users. I know a thing or two about coldfusion applications and servers - so it's been very frustrating dealing with jodohost.

My application has around 11 000 members. 7.9 gb of traffic so far this month and its the 10th. It is page rank 5 showing, but the google maps interface suggests that it will be a 6 next iteration which is very high for it's theme. It has 14 000 indexed pages and is even stronger on yahoo, so it takes alot of punishment from spiders.

Before I moved it to jodohost, I hosted it on a $7 / month hosting account on hostdeparment.com. It was stable there for nearly 4 years. The reason I left hostdepartment.com is because I was tired of them moving my applications between their servers all the time and each time they did it, it would take 48 hours before the odbc connections would work again.

After moving this application onto jodohost I had to build in alot of fault tolerance because their mysql server missed alot. By that I mean that a query would fail, but if you refreshed the page it would likely work.

On several occasions they have disabled highly trafficked pages from my site and sited them as the source of problems on their servers. Some of those pages were cfm but didn't actually have any CFML code on them. They base their evaluation on pages they find hung in the log. But once pages start hanging the server is already in crisis. I know from experience that you have to go deeper. I think that their problems sounds like they need to adjust the coldfusion general settings to be more appropriate for the number of sites and hardware that it is running on - and should also take into account that it is competing with php on that server.

Today they stopped my account and told me that I have to find a new server because my application is "abusing" their server. Luckily I had already ported the application to hostmysite.com but just had not updated the domain pointers because the coldfusion forum that i designed for it still needs security testing.

Here is the code from one of the files that they claimed is shortcircuiting their server.

<CFPARAM name="session.unlock" default="0"><CFIF session.unlock EQ "0">
SORRY. This code is copyright 2003-2005. Developer (http://www.Developer) : Chris G. McCowan.
<CFELSE><CFSET session.unlock="0">
[javascript code snipped]
</CFIF>


This is just a trick I that I use to make more work for anyone that wants to figure out how my tracking code works. The code couldn't be any simpler and certainly doesn't bear the hallmarks of the kind of code that causes problems. Don't be confused by the variable names, the unlock is just a variable name (as in unlock the javascript code - give the session a key to the javascript code then take it away.) its not a directive that locks the session or anything like that.

They made some configuration changes a couple of months ago and since then the server has been super stressed - the coldfusion service was resetting every 2 -10 minutes during the day. It was more stable in the evenings lasting 15-30 minutes. My application is busiest at night.

When I contacted support, after they stopped my account, they told me that my server comprises at least 75% - I'm not sure if he meant server load or traffic. According to the CFID's that I track it looks like my application was responsible for more than that in terms of traffic.

Anyway, when they stopped my service I uploaded an html file telling my users that the server was being moved, but they wouldn't even show that. The live support person told me to answer the email and the person that emailed me completely ignored my responses - which made me wonder if it wasn't partly in retaliation for a previous bad review that I gave jodohost a few weeks ago.

I just want to say that when my application was hosted on hostdepartment it was stable. Now that I have moved it to hostmysite the service hasn't reset at all after 500 minutes (over 8 hours.) Jodohost never seemed to be able to handle it. I had to build a tonne of fault tolerance into the application to compensate. I had it briefly on crystaltech and it was very stable there and extremely snappy too (I just didn't like they way they handle domain pointers.) Jodohost should hire someone with coldfusion administration experience or leave the coldfusion hosting to someone that knows that they are doing like hostmysite or crystaltech - even hostdepartment performed much better.

Regardless, their practice of stopping applications without warning is terrible. I hope that they at least turn on the the instant access domain alias so that I can take screenshots of my stats before I close my account - but I still haven't recieved a reply from support about this request after 9 hours.

ps. I kept getting tonnes of the error indy 500 reported
"Description : Lost connection to MySQL server during query"
Their mysql problems are very likely contibuting to their CF problems.

Bingo, our TEAM worked FOREVER with you to try to get your issue fixed. Your website was constantly crashing and causing issues on ColdFusion. I will let Stephen come here with the details.

But the fact is, your site not only was getting alot of traffic (not meant for a shared environment) but also was very absuive on the server.

And FYI, we have some very experience windows administrators that looked into your issue and determined it to be a problem with your site. We host close to 2000 ColdFusion websites, with little or no problems.

Anyway, I hope you have a better experience with your other host. We NEVER retaliate about complaints, and if your site wasnt re-activated it would have been because it was simply causing too many problems and downtime on our CF server.

We NEVER disable a page without warning, unless it is causing severe abuse on the server.
Edit: Please PM me your ticket #, and I'll have your temporary page put up

bingo,

We provided you warnings shortly after it started being a problem, back several months ago, and of late your code has been staying loaded on the pages for many minutes (10+) until jrun dies due to them being there in memory. We sent you a number of warnings, each time you'd say it's not a problem, we went along with it for a while. But over time it is simply not something we can allow to keep happening, we had to disable the site, and then jrun started working just fine again, without even having to restart it!

of all open jrun requests on the server yours would have 85% or more of them and they would run longer than any other request thus timing out other users cfm pages from loading. Yes we have had a number of CF problems recently, but I am confident it will be working much more reliable now.

As for the temporary, we told you it could be be done and we would work with you on it to get any needed files, etc, that stands and we will work with you here to get anything you need.

If you call renaming the file - then telling me after the fact - then I don't hear from you again until after you have renamed another file "working with me" then sure.

You say you host 2000+ coldfusion websites with little or no problems, but I have seen other negative reviews and for every negative reviewer there is several who just quietly changed servers. You require experienced coldfusion administrators - not windows administrators. Coldfusion is great when it works, but administrating it is an art.

Although perhaps a shared server isn't the place for a medium traffic site like mine - I hosted the exact same site on a shared account on hostdepartment in the past and it was far more stable and I wouldnt be surprised if there was 500+ websites hosted on the same server. I have around 30 coldfusion sites of my own, not including my day job, but including other high traffic dynamic websites such as the one in my signature on shared accounts and they are running very smoothly (most of the time) - and are not nearly as optimized as the one that I moved to (and now off) your server.

I wouldn't be surprised if 85% or more of the requests are mine. Look at the code for c.cfm which you claim is one of the two problem files abusing your system. It is only a cfif on a session variable. You say lately my code has been hanging the server, but the javascript file that you mentioned (c.cfm) hasn't changed in over 5 years. You should look at the changes that you have made in the last couple of months. Is there something that you have done that would make a session variable a problem? Otherwise it seems likely that the problem is an inability to handle that amount of traffic to a single application space. The cfservice on my account with hostmysite.com hasn't reset once in the 20 or so hours since it has been moved there. It is a VPS account, but I have moved several of my applications there and because I changed the structure of the forum to be coldfusion instead of phpbb it is getting hammered by se spiders.

As for the temporary access domain, the live support person told me that he couldnt help me, but to respond to the emails that were sent to me. I sent a couple of requests to Pratik and still have not heard anything back. I can access the webmail though your control panels - so all I need from you now is the ability to access my awstats so I can take screen shots for my records.

Bingo, these are the facts:

1) The server your website was on, was facing issues on and off
2) Many times in the past, we told you YOUR code was responsible for these issues. You said you would handle it
3) Yesterday, once again the server was facing major abuse, and we isolated your website as the cause
4) Your PAGES were causing jrun to hang and timeout, leaving all other websites on that server down
5) We suspended your website, and asked you to move (remember, we had warned you about these issues before). We are more than happy to provide you with all the data you want, and assist you to move
6) our team is VERY QUALIFIED. We have some very experienced windows and coldfusion administrators. Stephen has been working with ColdFusion servers for over 5 years! He personally has looked into your issue several times, and has determined your website to be the cause

Pratik is off-shift. Please submit a ticket for any data requests, temporary pages, etc

Also, this server is far from loaded. 85% of the requests on that server were for your website!. Yes, we had customers complaining of ColdFusion issues on that server, that is what forced us to close down your website.

First of all, I do appreciate your civility here.

If the issues were from my site it wouldn't have been on and off - because my site traffic is consistantly high. What's more your server performed worst during the day - and my site is most active in the evening.

Look at the code as quoted above in c.cfm. How would that code be the cause of your issues? Another page that was cited another time didn't have any coldfusion code on it. How can I fix that?

Coldfusion is a higher level language than php or asp so it isn't so easy to break. Code that does commonly cause problems include replace operations on large strings, encryption, cfobject, stuff like that. Not if / else statements. If you isolate the problem to a page that only has a single cfparam and an if/else statement, you need to dig a little deeper to find what the real problem is.

I didn't say I would handle it - the majority of pages that you guys cited had little or no coldfusion code on them. Your support said they would monitor and tell me if they thought I had pages causing problems - but I wouldn't hear from them until they would rename my files and that is the what I really take issue with. I told your guys to look at the mysql server as a possible problem as I had also noted (like indy500) that the mysql server was missing alot. If they had warned me that they thought c.cfm and the index page were causing problems I would have told them that session variables might be a problem. If they had communicated with me I could have helped them. You should have taken this as a chance to optimize your server under a little stress. I don't think that this site has even 1% of the load that other applications that I work on do.

The one page I conceded to was the one that was regenerating a users password every time they went to the play page. I changed it to generate it only the first time they go to the play page. That would cause that code to be accessed not more than 50 - 100 times a day instead of who knows - maybe 50 - 100 times an hour at peak times. That page wasn't cited when you disabled my site. The only commonality between pages that you cited were that they were very high trafficked pages - either by surfers or spiders. One of the times you disabled part of my site was when I was running a sitemap spider and it was parsing the - at that time - 7 or 8 000 profiles.

I didn't say your server is loaded. I said that I have had the exact same site on much heavier loaded severs without these problems.

I'll submit a help request regarding getting the statistics. Thank you.

Bingo, at the moment, the server you are on is performing very well every since your site was moved off. We have no more jrun hangs, and our clients are happy.
We have log files showing that your pages were running for upto 10 minutes, eventually timing out and causing jrun to crash. MySQL has nothing to do with this. Once again, we run close to 2000 ColdFusion websites, with little or no problems.

We can continue to argue on this. You've made your point, I've made mine. We did show you all the information we had. I am not going to make another post on this topic. As I said, we will provide you with any assistance you need in moving away or retrieving data. Please email/PM me for any other assistance.

Good luck with your new host. I wish you success