What kind of ticket system do you think this is?

http://www.support.excelhostinguk.com/

I sent him a pm asking what kind it is after buying a domain from him but he stopped replying so I assume he doesnt want to tell me. I searched and searched, and I couldnt find this one what kind do you think this one is? I like its format.

Whilst i cannot tell you what software that is, i can tell you, that there are way better solutions available.\

Search Kayako Support Suite for example.

As far as I can work out its this script

http://www.maianscriptworld.co.uk/scripts_support.html