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View Full Version : Godaddy Forcing me to Renew


Right Hosting
06-15-2007, 11:53 PM
Recently Godaddy took over the Registerfly Database and now hold all my domains which is fine but now they are forcing me to renew with them as some of these domains expire later this month. I personally never had a problem transferring my domains away from Registerfly but I'm supportive of Godaddy taking over their database but not forcing us to renew with them which I consider illegal. They are holding them for 60 days which I realize is there policy and is allowed under ICANN BUT these domains should not be classed as transfers as I never requested they be transfered to Godaddy and if they are duplicating the Registerfly database then they should allow me to transfer as I would still be able to do if they were with Registerfly.

There are a few others who have written about this, it seems Godaddy thinks it can do anything it likes and ICANN are supporting this as well. I have written to both parties and they both won't budge and are forcing me to pay $10 per domain for (.info), I have hundreds of domains and I wanted to transfer them to another register where I only pay less than $5 per domain so now I stand to lose a lot of money because of Godaddy's GREED. Haven't they made enough from all this, they will make many millions from taking over Registerfly's database and they don't give a domain about people like me who they are now forcing to pay their very high renewal fees.

I am going to post a comment made by someone at the ICANN blog. This person made many excellent and relevant points:

"All requests for such transfers are automatically rejected by Godaddy and will continue to be so for 60 days.

This seems improper since the automatic transfer from Registerfly to Godaddy does not constitute a customary transfer (payment to Godaddy, acceptance of their TOS, extension of expiration date, an explicit and willful action by the registrant to use Godaddy, etc.) and the 60 day hold should not apply.

While the registry requirement for transferring out are met (lock status can be removed and the AuthCode obtained from Godaddy) Godaddy is unilaterally and automatically rejecting all transfer out requests. I maintain Godaddy does not have such authority - whether based on its agreements with ICANN (which has yet to be posted at ICANN’s website) or based on a user agreement (which has never been established with the registrant due to the ICANN sanctioned automatic transfers).

On its website Godaddy states: “ICANN named GoDaddy.com the new custodian of the .COM, .NET, .ORG, .INFO, .BIZ, and .NAME domain names that were previously registered at RegisterFly. ”

If Godaddy is the “custodian” of these transferred domain names it should not have the authority to place constraints on the domain names over and above that which existed while the domain names were at Registerfly. This includes the inability to place an additional 60 day prohibition on transferring out and imposing mandatory renewals on expiring domain names.

If Godaddy is allowed to forcefully place this 60 day hold not only will already expired registrations have to be renewed at Godaddy and no other registrar of registrant’s choice but also those registrations that will be expiring in the next 60 days will have to be renewed at Godaddy!

In effect Godaddy will not be the “custodian” of these domain names but rather the sole new registrar imposed for an additional year (under its own terms and conditions and its own fee structure) without any alternative for the current registrant.

One would hope ICANN’s agreement with Godaddy was not supposed to impose such a huge windfall for Godaddy by forcing a long term relationship by the Registerfly registrants with Godaddy.

According to Godaddy’s website “more than 850,000 domain names will have been moved.” Assuming 2/12 of these already expired during the past two months at Registerfly due to the acknowledged problems and 2/12 will expire in the next two months a total of 1/3 of the automatically transferred domain names (280,000) will be forced to be renewed at Godaddy for an additional year - without any such consent currently existing by the registrant. This constitutes a windfall of over $2,500,000 in sales for Godaddy simply for entering into the agreement with ICANN, and a sizable profit based on its $9.17 price. Adding insult to injury Godaddy will charge these domain names at its renewal fee of $9.17 instead of its transfer fee of $7.17.

If Godaddy is allowed to enforce this 60 day hold policy this arrangement would not by definition constitute a “custodial” and interim relationship with Godaddy but rather a forceful acceptance of a third party registrar with its own TOS (which we never agreed to) and an ICANN sanctioned unilateral and coerced acceptance of Godaddy as our registrar for one more year.

Registerfly registrants should be able to choose where to renew their registrations (past their TOS with Registerfly) and not be forced to renew with Godaddy and accept Godaddy’s TOS if they do not so desire.

The ICANN agreement with Godaddy may allow it to inherit the arrangement between the registrant and Registerfly but not to impose a new relationship with Godaddy in the future without the registrant’s consent.

Hundreds of thousands of domain names transferred from Registerfly are currently hijacked by Godaddy and forced to be renewed under their terms and conditions in violation of ICANN rules and policies.

This is not a routine matter relating to a registrant requested and approved transfer from Registerfly to Godaddy which would be subject to ICANN’s Inter-Registrar Transfer Policy’s Holder-Authorized Transfers. Naturally the 60 day hold would apply to those instances.

However in the current case the registrants have not requested nor agreed to this automatic transfer, an agreement with Godaddy has not been established and Godaddy is merely acting as a “custodian” of the domain name as stated on its own site. Clearly ICANN’s Inter-Registrar Transfer Policy’s “Holder-Authorized Transfers” 60 day hold does not apply to the automatic transfers which are not Holder authorized.

A cursory review of policy clearly establishes that automatic transfers falls under Paragraph B. ICANN-Approved Transfers (which makes no mention of a 60 day hold) and not Paragraph A. Holder-Authorized Transfers (which provides of a 60 day hold after a registrant authorized transfer).

Paragraph A-3 further provides an example for exclusion of the 60 day hold where the transfer occurs pursuant to an agreement between the Registrars and/or a dispute resolution process. Such is the case here where the automatic transfer has occurred due to registrar/registry/ICANN agreements and without the specific agreement of the registrant.

See http://icann.org/transfers/policy-12jul04.htm

This matter currently effects some 100,000 expired domain names and over 200,000 more expiring in the coming months which have been wrongly subjected to a 60 day hold and effectively hijacked by Godaddy.

dotRoot
06-16-2007, 12:09 AM
It seems as if you haven't contacted ICANN to confirm any of it yourself.

openXS
06-16-2007, 12:33 AM
Well, I think what they're doing is fair. Come on, they rescued your domain and it should've costed them something. 60 days is a fair limit.

usera
06-16-2007, 12:37 AM
not that i like godaddy or anything but just how many domains are we talking about for curiosity sakes? btw 10 dollars is pretty standard so on the brightside it's not like they are ripping you off more than the majority that is paying the same.

Right Hosting
06-16-2007, 12:42 AM
Yes I have been writing to ICANN about this and here is there recent response:

Thank you for your inquiry. The Transfer Policy permits the Registrar of Record for a domain name to deny transfers for any of several specified reasons. One of those is "A domain name is within 60 days (or a lesser period to be determined) after being transferred (apart from being transferred back to the original Registrar in cases where both Registrars so agree and/or where a decision in the dispute resolution process so directs)." The policy does not distinguish between bulk transfers and individual transfers for this purpose. It is our understanding that Go Daddy may have chosen to apply this reason for denying transfers for the names recently transferred to them from RegisterFly.

Transfer Policy at: http://www.icann.org/transfers/policy-12jul04.htm

ICANN

openXS, I never needed my names to be rescued as I pointed out in my first post, I never had a problem with my domains with Registerfly. Yes I did have problems in past and I agree that they needed to be taken over and I support this but I DO NOT SUPPORT GODADDY FORCING ME TO RENEW AT THEIR EXTREMLY HIGH RATES OF $10 per domain which is over twice the price I pay at another register ... 300 domains I have means I would have to pay over $3,000 and I lost nearly $2,000 as I can pay $4 per domain else where.

This is a lot of money for an individual who is struggling to run a business based on have these domains and been able to renew at affordable prices.

Right Hosting
06-16-2007, 12:51 AM
so that's nearly $2000 for Goaddy that goes into their already FAT WALLET OF Hundreds of millions and $2000 that a small time business owner like me loses out to this company that is very greedy.

Dave Zan
06-16-2007, 12:56 AM
That reply from ICANN makes sense. The domain name is considered to have been transferred when the line "registrar" is changed for any reason.

Unfortunately no one foresaw this sort of thing happening. I'm sorry to say that the domain name will have to be renewed with Go Daddy.

OTOH, I think there are some coupon codes around here somewhere.

Right Hosting
06-16-2007, 02:37 AM
The rules state:

Registered Name Holders must be able to transfer their domain name registrations between Registrars...
I can't

Further, Registrars should make reasonable efforts to inform Registered Name Holders of, and provide access to, the published documentation of the specific transfer process employed by the Registrars.
I was not given any notice of this transfer and when I found out it was too late as Godaddy had locked my domains from transfer

some other points that could maybe work in my favour are:

In the event of a dispute, the Registered Name Holder's authority supersedes that of the Administrative Contact.

well I'm sure there is a lot more but this is just from reading the first few paragraphs. I'm not a legal expert but I think that I have legal rights here?

Dave Zan
06-16-2007, 02:54 AM
I'm not a legal expert but I think that I have legal rights here?

I've invited a couple of lawyers who handle domain disputes to post here. But I guess they've got better things to do.

Personally, those portions you quoted here really mean nothing, given the circumstances. I realize you're "fighting" out of personal principle, but you decide what's more important in any case.

Good luck.

stub
06-16-2007, 08:13 PM
I forsaw this problem Dave :)

Ok. Let's have a recap. You registered hundreds of .info domains at Registerfly's offer of, what was it, $1.29. Registerfly gets rightly dis-accredited as an a ICANN registrar for mismanagement and probably much worse. If ICANN hadn't stepped in (too late, imho), you lose ALL your domains and maybe also the renewal fees (many did, some lost their entire livelihoods). So they select GoDaddy to bulk transfer all the domains to. This entails a transfer of registrars. All transfer of registrars puts a 60 day hold on a domain. This is the price you pay for ICANN "miraculously" rescuing your domains. It happens that your renewals fall within this 60 day window. Too bad. So you complain about the GoDaddy pricing? Bulk pricing of more than 200 .info domains is $6.49+0.22=$6.71. I don't think you can get a better deal than that almost anywhere else. You can't use the price for an individual renewal for comparison. Since all your domains are in this 60 day window, it makes sense to renew them all at once using the bulk pricing model. Even Registerfly's renewal pricing was more than that. You have to compare Registerfly's renewal pricing with GoDaddy's renewal pricing. So where's the loss?

stub
06-16-2007, 08:39 PM
... And, believe me. Your domains definitely required rescuing, whatever you may think. You should have transferred them away from Registerfly at the first signs of trouble. I did.

cyberlot
06-16-2007, 09:36 PM
Its like buying a "rolex" in the back alley for $10 bucks, having it break a few months later then complaining because a watch shop wants to charge you $20 to fix it.

Every time someone buys someone at a "You have to be stupid to not realize there is going to be a catch/problem" price and something goes wrong like, all these people crawl out of the woodworks crying about it.

mrzippy
06-16-2007, 09:54 PM
I sure hope Bob Parson's bought the entire ICANN staff a nice dinner. He scored bigtime on that deal.

Right Hosting
06-16-2007, 11:51 PM
well i see they have now lowered their prices to $6.69 for 50 or more .infos (down from $10 aprox a few days ago) so that is good news and I will renew the 50 that expire this month but I see all the rest I have don't start expiring until August 8th so that should mean by then I can do what I like with them. Maybe my complaining to them & icann about their high .info renewal prices helped :stickout:

E-Learning
06-17-2007, 12:51 AM
WOW !!

how much it's cost me if i take it through DHL to Jordan/Middle East ???

i think there is no 100$ offer :(

stub
06-17-2007, 07:42 AM
Afaik, GoDaddy's bulk renewal cost have always been about the same.

stub
06-17-2007, 08:20 AM
So, "forcing me to renew with them" was not 100% true statement in your first post, since most fell outside the 60 waiting period?

Dave Zan
06-17-2007, 09:19 AM
So, "forcing me to renew with them" was not 100% true statement in your first post, since most fell outside the 60 waiting period?

Some people exaggerate. Nothing new.

stub
06-17-2007, 05:01 PM
Yep. But this was a whopper. 300 domains at $10.

I DO NOT SUPPORT GODADDY FORCING ME TO RENEW AT THEIR EXTREMLY HIGH RATES OF $10 per domain which is over twice the price I pay at another register ... 300 domains I have means I would have to pay over $3,000 and I lost nearly $2,000

Now it turns out to be only 50 domains, and GoDaddy's bulk renewal pricing for 50 .infos has always been $6.75+$0.22=$6.97. This is still good pricing. Now the op is saying he's getting the 200 bulk price for these 50 domains. Even better. Who's says Goaddy aren't trying to be flexible?

k3rnd
06-17-2007, 06:07 PM
As I recall, 60 days after (or about 75 days by RegFly calendar) the "expensive" renewal can be moved to a registrar of your choice. You still keep the year you paid for plus the year that comes with the transfer. So you dollar average your real cost over the two years.

Funny thing to me is that we spam filter our clients for incoming all@info email ;-) Never had anyone report lost email. Don't think the tld ever recovered from the "free domain" days.

-larry

Frimon86
06-17-2007, 06:25 PM
As I recall, 60 days after (or about 75 days by RegFly calendar) the "expensive" renewal can be moved to a registrar of your choice. You still keep the year you paid for plus the year that comes with the transfer. So you dollar average your real cost over the two years.

Question:

So lets say your domain is expired due to Registerfly issues, but it has not passed the 60 day mark, you can still ask Enom to trasnfer your domain to which ever registar without having to pay Enom's hungry money renewal price? You just pay your new registar's renewal rate?

stub
06-17-2007, 06:54 PM
Where is the domain now regged? at eNom? Not GoDaddy? How long has it been at that registrar? When did it expire?

k3rnd
06-17-2007, 07:54 PM
Question:

So lets say your domain is expired due to Registerfly issues, but it has not passed the 60 day mark, you can still ask Enom to trasnfer your domain to which ever registar without having to pay Enom's hungry money renewal price? You just pay your new registar's renewal rate?

I didn't say anything like that. Domains expire because folks waited to the last day to renew and didn't have a safety window to transfer away when RegFly failed to renew. If they can't get the job done in a week, it's time to find someone who can!

I was remarking on the GD renewal, I should have said-

As I recall, 60 days after ... YOU PAY the "expensive" renewal AT GODADDY, YOUR RENEWED (EXPIRED) DOMAIN can be moved to a registrar of your choice. You still keep the ADDED year you paid GODADDY for plus the ADDED year that comes with the transfer TO YOUR NEW REGISTRAR. So you dollar average your real cost over the two years.

RegFly started the slide in Feb 2006 after they "upgraded" their software. They could not renew domains unless manually forced by support. They went over the edge a month or so later when renewals became transfers to their new ICANN registrar structure.

-larry

Right Hosting
06-18-2007, 01:44 AM
Actually you are wrong & I also quoted the transfer prices & not the renewal prices.

Godaddy .info renewal prices (https://www.godaddy.com/gdshop/jump_pages/chart.asp?app%5Fhdr=0&ci=6773&chartType=8&extraDelimited=%7Cinfo)

The cost for 50 .infos is: $7.49 + Icann fees so that is nearly $8 per domain which is twice the price where I can transfer them elsewhere.

Anyway I will have to live with that.

Maybe I can get a coupon code to work if anyone knows if there is one for renewing .info's?




Now it turns out to be only 50 domains, and GoDaddy's bulk renewal pricing for 50 .infos has always been $6.75+$0.22=$6.97. This is still good pricing. Now the op is saying he's getting the 200 bulk price for these 50 domains. Even better. Who's says Goaddy aren't trying to be flexible?

stub
06-18-2007, 05:22 AM
coupon cjcdtaker1 give you 10% off any order and expires on 6/30.

They must have changed the bulk renewal of info domains since yesterday because it was the rates I quoted yesterday. But I thought you said they were giving you a special price of $6.69 for 50 .infos?

Where can you get .info transfers for $4? Coz I'd be interested in that. What's the renewal cost? Also $4?

Right Hosting
06-18-2007, 12:04 PM
ok thansk for the code i will try it soon when i place my order... do you know how long godaddy give you past the expire date to renew?

the offer I have is private but I can tell you that MyDomain will only charge $5 per domian transfer using the code Registerflies (yes it still works) .. i also know Stargate charge $5.95 per renewal... so big savings with them as well & there are probably others....

Dave Zan
06-18-2007, 09:15 PM
do you know how long godaddy give you past the expire date to renew?

Twelve days according to their renewal policy.

Right Hosting
06-18-2007, 09:42 PM
ok thanks dave

stub
06-19-2007, 04:29 AM
GoDaddy's expired domain policy is 12 days for renewal and 30 days for redemption. In practice, the 12 days can extend to 17, but don't count on it.

For expired Registerfly domains transferred to Godaddy (already expired), I understand you can renew them at normal renewal fees even though they are past the normal renewal date. How long they will extend is probably on a case by case basis. To be sure, you should renew asap.