 | View Full Version : Uptime Guarantee? Eiv 07-16-2002, 08:37 PM How much uptime guarantee do you guyz offer for shared hosting account?? What if you did not met your uptime guarantee. Do you give free month hosting service or do you issue partial credit?? (SH)Saeed 07-16-2002, 09:00 PM Currently, we offer 99.5% uptime guarantee. So far we have had 100% uptime *knocking on wood* :) If for some reason our uptime goes lower than 99.5% in any given calendar month, we pay our customer half of their next months' service fees. FDrive 07-16-2002, 09:03 PM 99.5. If our guarantee is broken for some unforseeable reason, the customer gets a full refund for the month. Like Saeed, it hasn't happened yet, hope it never will :) Joe Willard 07-16-2002, 09:45 PM Some are offering 100% with strict guarantee rules, it's interesting to see how they achieve that..:cool: |