hey,
i have registered domain name for our customer through godaddy
but godaddy every transaction setup as recurring.
I don't want this domain name to be renewed next year.
can someone tell me how to stop this?
I was looking at godady help but couldn't find anything on cancelling the service.

I just want to cancel that one domain name so the customer won't renew it for my money.

thanks

That's my main complaint about GoDaddy. Their auto-renew feature can't be turned off. All you can do is, log into your account; check the box next to the domain you don't wish to renew; click "Cancel Domain;" Agree.
But, when you do this, you no longer have the domain in your control panel. :(

SoftWareRevue, thank You for reply. I just got reply from GoDaddy. They say it is not possible to turn off the auto-renew and I can contact them 30 days before renewal date and cancel that way.

SoftWareRevue and rest of guys where do you register domain names for your customers???

If the customer cancel i have to give them username/password so they can control their domain name and I don't want the registrar to auto charge my credit card in the furure. Can You suggest such registrar?

What about namecheap.com?

Dotster has an Instant Reseller program at http://ir.dotster.com/home/index.php that is very easy to integrate. And then you don't need to worry, because all billing is to your customer.

We, also, utilize a bulk account at ***********. Which, when we give control to the customer, it doesn't transfer the billing details. They would need to enter credit card information when they want to renew.

There are several others. But these are the two I know about.

Back to GoDaddy. Strange; I was quoting an email I got from them when I asked the same question.

Originally posted by SoftWareRevue


We, also, utilize a bulk account at Star_Gate.

Ouch - bad word :D

Originally posted by timechange


Ouch - bad word :D :blush: Sometimes I post while I'm still sleeping. :(
On the other hand; sometimes I sleep while I'm still thinking. :eek2:

I was remembering Chickens' announcement to type it out like that when we need to mention it. (the operative word being need)

Since there was no need in that post I have removed it. :(


:pimp: Now to drink some more coffee.

Holy **** 4000 posts!!!

get enom or opensrs account, they are the best!

This auto-renewal feature sounds like it could be a good thing, but it really isn't. I do not like the fact that a registrar has this kind of control over what I may or may not want to do. I think something like this should be left in the hands of the domain holder. Not to mention the fact that this means they are storing credit card info. I can't wait to get a notice from GoDaddy stating that their servers were hacked, and the some idiot(s) stole all of our credit card info.

Originally posted by VoxKeysGtr
This auto-renewal feature sounds like it could be a good thing, but it really isn't. I do not like the fact that a registrar has this kind of control over what I may or may not want to do. I think something like this should be left in the hands of the domain holder. Not to mention the fact that this means they are storing credit card info. I can't wait to get a notice from GoDaddy stating that their servers were hacked, and the some idiot(s) stole all of our credit card info.

Two years ago I informed GoDaddy of a security hole they had; long story short, their cookie-based mechanism & password generation was flawed. One could simply edit a cookie and view someone else's account info (not CC info). But they fixed it right away.

Originally posted by timechange


Two years ago I informed GoDaddy of a security hole they had; long story short, their cookie-based mechanism & password generation was flawed. One could simply edit a cookie and view someone else's account info (not CC info). But they fixed it right away.

Good one there, Timechange. Hope you're there to catch the next one. too. :D

Originally posted by VoxKeysGtr


Good one there, Timechange. Hope you're there to catch the next one. too. :D

The next one was with RegisterFly, they never fixed that one!

Ouch, that is scary. I am glad I don't use them. Do they just refuse to acknowledge that there is a problem? :confused:

Well I don't want to publicize details but for the past 2 months their free web hosting is open to hijacking. Yes, they have been informed directly by me and also by Security Focus but to no avail.

By the way, RegisterFly is good, so this is no bashing of their services.

but, still, it seems irresponsible of them not to at least acknowledge that there is a problem, especially if a customers is bringing it up. I hope they listen to you sooner rather than later.

I've no high hopes; to anyone that uses RegisterFly, make sure you change the default password after registering a domain ;)