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View Full Version : Hey James from EARhost...
Chaps 07-15-2002, 06:09 PM I haven't received a response to my e-mail...but I noted you post here a lot.
You're about this close |...| :) to hookinh another reseller. You're plans sound great and everything. But I am coming over from Gemstream where I had 0 downtime and average customer support.
I am looking to improve my business...not let it go down the pipes. So I want to know...after reading all the problems EarHost.com has been having...will these problems be taken care of asap? Do you have sufficient staff? Do you have reliable servers? Where are the charges for extras on your website? Where is the faq? I need to feel comfortable hosting with you and so far...I'm not, but your prices are just too good to walk away from :) Please let me know...and everyone else...what is happening with Earhost???
Chaps
dialuphost 07-15-2002, 06:14 PM Earhost had some problems with their tech support team, but is getting ready to rehire and adhere to its quality claims....
I would say just hang in there....they have a good business setup
Chaps 07-15-2002, 06:25 PM Yeah I understand they had some problems...are they actually a "they" though...or a "he" Is James running this by himself?
Also the reason I ask about the future is because James has made a cry for help to merge with another company or he may go under...that's posted in the jobs or related offers forum I believe. Kinda makes me wonder...
Aussie Bob 07-15-2002, 06:40 PM Originally posted by dialuphost
I would say just hang in there....they have a good business setup
Their plans are cheap, very cheap.
SmackDaddy 07-15-2002, 06:52 PM I would like to know how this is resolving out as well.....I too am looking around for another Reseller host.......James? James??!? Comments? *grin*
Choppy 07-15-2002, 11:36 PM I agree with Aussie BOB!
Too Cheap sometimes is not good e.g cyberwings
Kind regards
Aussie Bob 07-16-2002, 12:17 AM Originally posted by Choppy
I agree with Aussie BOB!
Too Cheap sometimes is not good e.g cyberwings
Kind regards
what happened to cyberwings?? Did I miss something?? :confused:
Jedito 07-16-2002, 12:45 AM Ok, lets do some maths.
Let's assume that he do not oversell space and have 2 X 40 GB HD per server.
That will be near 77 users paying $12.00/mo =$924 per month - Server price let's assume that he have one of those cheap $99/per month server. $823 per month profit - Some expenses like Merchant account, electricity, etc.. but lets be good people and asumme that he get $823 per server.
He need at least 3 filled servers to afford a tech 8 hrs. 5 days a week, and he don't get any profit. He still doesn't cover the cost of 3 batchs of tech working 8 hrs. Let's assume that he cover the 2 restant batchs and work 16 hours daily.
He'll need the profit of 1 else server to cover the expenses of hire on tech to work on week ends 8 hours daily, asumming that he too cover the 2 restant batchs.
So, he have 4 servers filled, working 16 hrs. daily, and he don't get a penny, can anybody tell me where its the good bussines plan?
ronbotx 07-16-2002, 01:53 AM I emailed James at Earhost last (7/11)Thursday, then again today(7/16). I signed up to reserve a server.... Their plans and pricing sounded good to me too....maybe too good.
To date I have received no response to my emails. If their Tech Support is as quick as their pre-sales responses, they have a problem.
ronbotx:confused:
Tetraboy 07-16-2002, 02:11 AM If I recall right he outsourced support. Bobcares is like $300 for 500 clients...
axiom7 07-16-2002, 02:27 AM James, since your name is on this thread, I believe you'll read this faster than the support tickets.
:angry: I signed at earhost.com on July 10. You gave me erroneous data for my reseller account, several hours later. Today is July 16, I've sent COUNTLESS support tickets and emails, some of which get short "I'll look what the problem is" answers, 12 hours later, Over and over again. I just wanted my reseller account, which I paid for upfront for. How hard is it to setup one account right the first time, or maybe read the support ticket and fix it that very moment?.
Please contact me ASAP (maybe 2, 3 days from now?, I hope not) or just click the refund button on the Credit Card proccessor used to pay for my account. 6 days of headaches later, with a paid account still not working. This is not a fair way to manage your customers, even if you have support problems, 6 days is enough, Don't you think?. Please don't answer like you did the day before at the other thread with a plain "Who told you this?". Give me a complete answer, or just the refund. Thanks.
ho247 07-16-2002, 02:40 AM Originally posted by Tetraboy
If I recall right he outsourced support. Bobcares is like $300 for 500 clients... I don't think he used BobCares though as in this thread (http://www.webhostingtalk.com/showthread.php?s=&threadid=60805) he mentions that he's heard bad things about them:
I have been warned not to use them. Also I have been hearing some bad things lately.I'm not too sure where he's heard these things as I've only heard good things about their support team.
Alan
Techark 07-16-2002, 03:02 AM Well I have experienced Bobcares support first hand and unless you like hearing "We are working on it. Please be patient. " I would never use them.
That seems to be a standard answer from Bobcares, I would never subject my customers that kind of frustration.
Back on topic I do no think James was using an outsorced Tech support I think he had an agreement with someone and they let him down leaving the whole ball of wax in his hands.
While I understand the problems, at one point not long ago he posted he had 50 customers. Unless all 50 acounts are screwed up or even a 100 of them some of these delays with no customer contact or satisfaction is kind of sad to read.
I hope for his customers sake he gets this thing righted and fast.
bobcares 07-16-2002, 04:11 AM Originally posted by Monte
Well I have experienced Bobcares support first hand and unless you like hearing "We are working on it. Please be patient. " I would never use them.
That seems to be a standard answer from Bobcares, I would never subject my customers that kind of frustration.
Back on topic I do no think James was using an outsorced Tech support I think he had an agreement with someone and they let him down leaving the whole ball of wax in his hands.
While I understand the problems, at one point not long ago he posted he had 50 customers. Unless all 50 acounts are screwed up or even a 100 of them some of these delays with no customer contact or satisfaction is kind of sad to read.
I hope for his customers sake he gets this thing righted and fast.
Hi!
It is interesting to learn that you (and even earhost) are our clients...
Howcome I never know about these things... and when did you signup with us... I need to do the billing..... :rolleyes:
Anyway, may god bless you..
;)
Have a great day :)
Regards
Amar
P.S. BTW we are not the support team for earhost....
elevation 07-16-2002, 04:20 AM I think Monte means that he is/was a client of one of your clients and that's the reply you sent him.
bobcares 07-16-2002, 04:26 AM HI!
I thought he was a hosting company with his own servers.... That is what his site says...
"Techark Web Hosting leases and manages fully dedicated servers located in some of the best data centers in the world. Offering 24/7 support and unparalleled service options. "
Now I'm confused... :(
But you sure have a valid point milkbar...
There are so many people who pose to be big hosts with a lot of servers around the world..... :)
Anyway, the thread is about James and earhost... I do not want to violate the rules of this forum..... Let's focus on the main topic again ....
Have a great day :)
Regards
Amar
Techark 07-16-2002, 05:11 AM Hey!
If your gonna quote my about page quote the whole thing. I clearly state I started in this business as a reseller and grew into my own servers.
I do not pose as anything I am not.
And yes that is the standard reply I got the whole time I was reselling for a company that used your service.
Now back on topic.
tazd9t9 07-16-2002, 05:28 AM EARHost didn't use bobcares, he said in his other thread that he wasn't sure about using them, he had one tech guy i think who he said lied to him.
hostpath.com 07-16-2002, 11:23 AM In fairness, I'll just interject that I've heard many GOOD things about BobCares.
fractiousws 07-16-2002, 11:32 AM Sorry, everything has been so hectic lately. We are trying to get everything running as smoothly and correct asap!
As you can probally see we have closed orders because we can not take on anymore clients at this time. Over the next week EARhost will be undergoing some major changes for the favor of the customers.
We are very sorry about this whole mess, we dislike it as much as you. Everything will be back to normal very soon.
Regards,
tazd9t9 07-16-2002, 12:00 PM Good one James, i think most people will be willing to put up with a few problems if you comne out of it stronger and better :)
Chaps 07-16-2002, 12:25 PM Good to hear that you're working on it...but more info would be nice. For example...I read that you're looking to merge or you might go under...but now hear you say you're working on it and you'll be back soon stronger than ever... so which is it?
And if this is a money issue...why not up the price on the packages like...20% on each package...it's still dirt cheap at those prices. Anyways, I suggest you get things going soon because you're all the talk right now...and you don't want to miss out on that opportunity. I don't know what you've heard about bobcares.com, but I suggest you look into that as an option considering your biggest problem right now is support.
Chaps
axiom7 07-16-2002, 12:27 PM Originally posted by fractiousws
Sorry, everything has been so hectic lately. We are trying to get everything running as smoothly and correct asap!
Once again, you took time to post in this forum, to everyone else BUT your clients. I still haven't received an answer to my mails/tickets/posts, including in WHT, the only place you care to post (only to look good to the eye of other host providers). I went to earhost forums again, and for what I read, it looks like you only care for payment, and after that your clients are left on their own with non working accounts. So this is it. I'm out. Once again, please send the refund. I sent you emails too to your support & billing emails, as things with you are never as they appear (like forums not being for support, but linked to from support section).
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Virgil V.
tazd9t9 07-16-2002, 02:13 PM axion, give him a break, i know its frustrating but come on hes a new host and hes having problems, yelling at him like that wont help, he's doing his best
Chaps 07-16-2002, 02:37 PM I agree that we should give him some time...but at the same time...you can't just jump into this business with an incomplete website, full of false info, and lack of info...and think you are prepared to hit the big time. Obviously James was NOT prepared...maybe a little too anxious to get his business running.
But as we can all see...I think he is a little overwhelmed.
mrzippy 07-16-2002, 02:56 PM Originally posted by Chaps
Obviously James was NOT prepared...maybe a little too anxious to get his business running.
But as we can all see...I think he is a little overwhelmed.
It's hard to say what happened.. but there have been many posts about how his prices are not sufficient to support his business. Perhaps they are true?
tazd9t9 07-16-2002, 03:02 PM mrzippy as far as we can tell the prob was with techs i think, he seems 2 have a good cash flow......who knows exactly what happened but i hope it works out ok
BeatYaBad 07-16-2002, 03:55 PM Anybody who wants to merge with Earhost needs to take a look at the customer "support" forums. It is basically one flame after another about how horrible their support is and how they cannot do anything right except read the WHT forum. Support tickets are going unanswered. Accounts are being created, money is being taken, and service is not being provided. It sounds like one big lawsuit to me.
EzSnake 07-16-2002, 03:58 PM If I'm understanding right His tech not only left but somehow screwed the sytem up.
So he may or may not have that resolved (if that was an issue??)
I do feel for the man.. He is a good person and tryin his damndest to resolve everything!!!!!
If its so much an issue, he has stated several times he will issue refunds no ?'s asked...
So if not willing to work w the man DO NOT come in here b*tchin about it :mad: Just get your refund chalk it up to bad experience and Move ON!!!!!
Personally I hope everything works out w James as I too planned on going with him, Just haven't finanically gotten business ready :eek:
James good luck, If you need help w tech's I can lend you my services (seein as i sit home all day anyway) for FREE!!!!!
AND yes I know what I'm doing!!!! Want resume? ;) :)
axiom7 07-16-2002, 05:06 PM Originally posted by EzSnake
So if not willing to work w the man DO NOT come in here b*tchin about it :mad: Just get your refund chalk it up to bad experience and Move ON!!!!!
Not willing to work? HOW? Paying for nothing, getting nothing, and still I'm the BAD GUY? I have customers, I never take their money without giving them what they paid for. As for the refund, I'M NOT GETTING ANY KIND OF ANSWER; TAKE A LOOK, HE TOOK TIME TO POST BUT NOT A WORD ABOUT MY PROBLEM, NOR HAS HE EMAILED ME AT ALL. HOW HARD IS IT TO LOGIN TO PAYPAL AND ISSUE A REFUND, DO YOU HAVE *ANY* IDEA?.
Not willing to work with the man... what a joke you are.
---------------------
Virgil V
Aussie Bob 07-16-2002, 05:10 PM Originally posted by tazd9t9
mrzippy as far as we can tell the prob was with techs i think, he seems 2 have a good cash flow......who knows exactly what happened but i hope it works out ok
I have no intention of flaming James and his new business, but - it's plainly obvious that James has kicked off and got overloaded with issues he wasn't ready for. Running a successful hosting business is damn hard work. It's not - get server [or reseller plan] - buid site - make money. You have to have most of the bases covered before you commence.
Oh, and selling 15GB of transfer for $12.00 with a reseller plan is just inviting the wrong clients and a heavily overloaded server/s with high loads and much downtime due to constant restarts. With that pricing level, you can't manage the balance of the cost of the server to the revenue from the server to the load on the server etc...
Sorry James, hope you can recover.
mdrussell 07-16-2002, 05:34 PM I agree with Aussie Bob here (for once ;) ). I feel sorry for James for the problems he has been through, but he should have prepared his business better.
You shouldn't just hire a 'company' and give them access to your clients, you want a contract to be signed, and you want to put them through their paces before you let them anywhere near a client.
As you grow larger, you'll realise that the minimal cashflow created by offering dirt cheap reseller plans is not enough to cover investment into reliable support solutions, as I suspect James has found...
Anyway, enough of my babbling... I hope that James manages to sort his business out, and wish him the best of luck in doing so.
Matt
VoxKeysGtr 07-16-2002, 05:59 PM Great advice in the previous two posts from Aussie Bob and Voxtreme Matt. I hope that the teens who come around asking about how to start a hosting business are paying attention to this one. :)
Aussie Bob 07-16-2002, 06:40 PM Originally posted by voxtreme-matt
I agree with Aussie Bob here (for once ;) ).
:eek: :eek2: :eek3: :D :stickout
Tetraboy 07-16-2002, 06:58 PM Sorry, I did not mean to say he was using bobcares as I know he was not. I was just listing prices for example to show that at 60 cents a client ( for example, I think earhost was paying cheaper than that though ) support isn't a big expense.
Choppy 07-16-2002, 07:01 PM fractiousws-
During these trying times if you need any help at all please do not hesitate to contact me!
I will be going on Holidays on the 21st of July so if you contact me hopefully before then i can organise one of our admins to give you a hand if need be.
Good luck and you know were to find me,
Kind regards
Choppy 07-16-2002, 07:05 PM Tetraboy - Sorry, I did not mean to say he was using bobcares as I know he was not. I was just listing prices for example to show that at 60 cents a client ( for example, I think earhost was paying cheaper than that though ) support isn't a big expense.
Support is a big expense! If you have the customer base you cant use a machine to do the support for you, you need people with brains to give you a hand.
These people cost money and they are well worth every cent they get. ( I got the feeling im going to hear this one come back at me soon ) :D
Kind regards
Techark 07-16-2002, 07:13 PM James
If your problems are technical getting your customers accounts set up and fixed etc. email me I will personally help you out, I will sign a non comptete clause and NDA if you want. I will not take on any client of yours I see in your system. for 90 days even if they come to me on thier own. I will not mine your clients in anyway. Besides my packages are higher in price than yours.
I will offer you 6 hours of my time to personally help you sort thru your support issues and get your clients sites working proprerly.
You are welcome to email me and discuss it at anytime.
internext 07-17-2002, 02:33 PM Is he answering your calls to help him?
As a paying customer of his LIFETIME offer, I resent that he has NOT responded to any of my demands of a reund of the $400 he has of mine. Matter of fact he seems to be trying to become invisible. No posts here since yesterday. No email replies. No help desk replies. BUT I did just see him on ICQ... and as soon as I went visible to send him a message... POOF he was gone!
I just want my refund NOW... the PayPal REFUND link goes away in 2 weeks and I want my refund without fees deducted. Why cant you reply JAMES?? Spent my $400? I NEED IT!! For MY business!!
I cant wait for you to get your act straight. So I HAD TO spend money earmarked for a domain registrar, ModernBill and 2Checkout (since I never got the HostCharge select account you promised) on a NEW RESELLER WEBHOST!!
So now... PLEASE DO AS YOU PROMISED AND LIKE YOU REPRESENT TO EVERYONE HERE... that you will gladly refund money!! Do Not continue to ignore me. I need my money TODAY. I need to invest ion MY business so I can get it ready to open properly!! And YOU are tying up the money I need to complete my business!!
PayPal refund link will be gone tomorrow night... I will have had your "service" two weeks by then (and almost completely unused)... why are you having a problem refunding my money? It is ONE BUTTON on PayPal... CLICK IT TODAY!!
So there is NO CONFUSION... here are the details... (CLICK THE REFUND BUTTON):
Payment Sent (ID #64U6486493611910K)
Name:
James Hynes (The recipient of this payment is International - Verified) Email:
paypal@earhost.com
Amount:
$-400.00
Date:
Jul 4, 2002 Time:
23:42:04 Status:
Completed
internext 07-17-2002, 02:52 PM I just have no other chance, I feel, to get my money back... and I really NEED it so I can get my domain reseller account, 2checkout account, and ModernBill account. THAT is what I had money set aside for... but because of all the stuff at earhost, I had to sign up with a reputable established reseller yesterday (thank you Dynasty Host for your kindness and professionalism) and I like to pay these things annually, so there went all that money.... And it is being tied up now, in effect, by James (who likes to say if you want a refund, no problem)
Well, James, I have a real problem with being ignored. I have asked you twice by email, once by helpdesk, left messages on YOUR forums, and TRIED to ICQ you until you saw me just a short while ago and disappeared. (OK if you say you disappeared by coincidence it at least shows you were online and got all my emails, etc...)
So I feel now I have t come here... as the final place you long for respect (and people seem to want to go out of their way to help you... dont blow it) ... Show everyone here what a real pro you are and that you MEAN what you say. Click the paypal REFUND button next to our transaction (listed in my previous post) today before it goes away and I will have to pay fees to get my money back!!
I will be sure to follow up immediately and let everyone know you are a man of your word and returned my money as promised and offered on here so freely by you. Besides, I only had the service less than 2 weeks... COME ON!!
I have been out of work alot since my son died (http://www.bereavedparents.com) and I dont have alot of money to throw around! This is an INVESTMENT to me in the truest sense! Dont hold me up and claim YOU have problems... I am recovering from problems I wouldnt wish on my worst enemy, and the last thing I need is you ignoring me, and holdiong up my ability to open my site and earn money because YOU are having issues. DONT IGNORE ME!
meandean 07-17-2002, 03:03 PM James - phone home!
meandean 07-17-2002, 03:13 PM Originally posted by tazd9t9
axion, give him a break, i know its frustrating but come on hes a new host and hes having problems, yelling at him like that wont help, he's doing his best
No one is yelling, but there are several of us paying customers who have work to do, frustrated by a communications blackout.
He has certainly been gracious to me in the past, but not hearing from him since last week puts me in a situation where I have to assume the worst.
internext 07-17-2002, 03:36 PM The deal I got was 6gb space 80gb bandwidth for a 1-time fee of $400 (for life of company or 5 yrs whichever was longer... that was his offer, like in this thread (http://www.webhostingtalk.com/showthread.php?threadid=53665&highlight=earhost.com)) He told me company was making lots of money and dont worry, they arent going out of business... and the way everyone was raving on here about him at the time, I wasnt about to pass up such a great offer!
Then 10 days later he is posting that he needs to merge or maybe he will go under! Id be crazy to turn away this offer but I need reliable hosting NOW and cant afford to lose the $400... personally I started to worry when I didnt get my HostCharge account he promised and never replied to my emails about it... then the merger fiasco was my last straw... and I still tried to give him another chance but he ignored me... so I went elsewhere (WOULDNT YOU?) Ans now I need my money back because I needed it for investing in ther aspects of my business... Now all his avoidance is making me want to get on a plane to Newfoundland to get my money back personally. LOL But I would PREFER he simply clicky the PayPal REFUND link TODAY while it is still there!
axiom7 07-17-2002, 03:49 PM ericv8, I'm with you. The amount I'm asking a refund for isn't even close to the one you paid, however, I feel it's my right as a customer to ask for a refund when the only service provided was withdrawing my payment in a timely fashion, and then emailing me phony login/password data, and, after 7 days of BEGGING for it to be corrected, not getting anything else. From my point of view (that I know you share more than everyone else), the headaches and lost work due to failure to deliver as promised cannot be refunded in ANY WAY, just as trust and confidence isn't ever really acquired back once it's broken. James, I KNOW you're reading this, yet you decide to hide like a little kid from your duties, only posting to look good in the eyes of your fellow hosting providers. PLEASE DO THE RIGHT THING AND ISSUE OUR REFUNDS. It's been 7 days for me of nothing but (sorry to say, but) stupid excuses and lousy support. I too will let everyone know when you issue the refund, and I too am using this as last resort, since you don't answer a single email anymore, nor posts or helpdesk tickets. Well, gotta go now... those damn headaches... And, oh, to those in easy enough positions that call us names for asking for services paid and not delivered: I hope you never, ever, get to be on our shoes. Sincerily,
Virgil V
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Chaps 07-17-2002, 03:56 PM That really sucks you guys...
That's why I use credit card ericv8, at least that way you could have called and cancelled payment which would have got your money back from James...and also laid a chargeback fee on him. PayPal is a business run 100% on trust...at least the banks, although mostly fight against you :) , can be on your side too.
hostpath.com 07-17-2002, 05:04 PM Man, don't sign up for lifetime anything. That is a proposition fraught with potential problems. I learned that sad lesson when I signed up for a "lifetime" health club membership for $1600 in the mid-80's.
Lifetime lasted about six months past the loan payoff date.
Chaps 07-17-2002, 05:18 PM Lol...okay...let me get this straight...
you PAID One thousand, sixe hundred dollars in the mid-80's (about 2500 nowadays) for a lifetime health club membership??? What was wrong with the $30/month? Hehe...that is too funny.
Yeah...lifetime anything is kinda like unlimited bandwidth...it's all bad news. :)
internext 07-17-2002, 05:35 PM Well, he did say "5 year minimum" regardless of life of company... dont know how that would be POSSIBLE... and even if I was skeptical of that being a possibility.... the way everyone was ABSOLUTELY RAVING about James and Earhost at the time... I figured, OK even if this pays for one or two YEARS at that price I made out OK... or until I worked up to getting my own server...
BUT C'MON!! 10 DAYS!!!???
Sorry to digress... James... YOO HOO... I dont just "WANT", I "NEED" my money back... I explained to you when I signed up what I was up against and what I was trying to do... you assured me you were for real and promised a refund if not satisfied.
internext 07-17-2002, 05:41 PM Can the moderator of this forum do a community service and top this thread please until James is kind enough to address these issues?
astartz 07-17-2002, 05:42 PM I lost 5 clients due to there sites going down. Not one of the sites I hade with him worked for a single day. I had trouble tickets open for 3 days. I hade to keep reopening them because they keep closing them saying the problem was fixed. Now I have moved all my sites and he wont return my emails about a refund. Nice..
Aussie Bob 07-17-2002, 05:52 PM Originally posted by ericv8
Can the moderator of this forum do a community service and top this thread please until James is kind enough to address these issues?
:) I think this thread will pretty much stay "topped" all by itself. :eek:
internext 07-17-2002, 06:06 PM I think this thread will pretty much stay "topped" all by itself
I'd like to think so, but it had sunk down pretty well earlier today before I dragged it back up after James avaoided me on ICQ.
I just think that since this forum was the vehicle that allowed James to quickly build the reputation he USED to ensnare many of us... and allowed him to make offers, that went then-unchallenged, such as the lifetime plan I bought... that the moderator can show James and ALL OF US that this forum EXPECTS answers and will not leave it up to us to suffer at the mercy of James Hynes.
I think the community which James obviously enjoys the respect of should demand that he properly and promptly account for himself... REAL service, no more LIP-SERVICE about refunds!!
To top this thread would show everyone it is a serious matter and that answers, not avoidance, is expected.
Just my opinion and reasoning for asking...
Thanks
Jedito 07-17-2002, 06:48 PM This not a complaint agains Earhost, its against some WHT users.
Its quite amazing to see how some people start to say "XXXhost.com its good, The owner its a nice guy", what its the relationship of been a nice guy to be a good host?.
Also, I saw how people start to recommend host who hasent been in bussines for more than 2-3 months.
This do not include only customers, this include hosts as well, recommeding others host service, because the owner its a "nice person" not only its wrong, is it agains the rules of this forum too.
Lately I was watching how one of the sponsors of this forum its getting "Great" reviews, when they has been online how? 3 months? 4?.
Sorry for this off-topic, but probably will help you as advise the next time that you choose a host.
Best of luck.
tazd9t9 07-17-2002, 07:41 PM I guess i am one of the lucky ones after reading this, my account with him is up and running and ive had no downtime because its on the same server as the main site.......even so im 2 worried 2 put clients on it, im just messing with one of my own sites on there. If hes not coming back tho i need my money to go towards a new account with someone else even tho my account with him was pretty cheap, its still money innit :confused:
fractiousws 07-17-2002, 10:21 PM http://www.webhostingtalk.com/showthread.php?s=&threadid=61328
Incognito 07-17-2002, 10:22 PM Guess he didn't mean your lifetime....
Please all....do a public service....warn everyone to never ever ever ever ever ever sign up for a lifetime deal....how can anyone predict what is going to happen over a lifetime....and economically it just has no chance....do you think the seller is just going to put the money in an account and hold it so he can afford to provide the service forever.
This is a bit like the man who goes into a restaurant. The sign posted says "all you can eat for $4.95." So he starts....gets seconds....and then asks for more. The waitress says I'm sorry that's all. He says, but the sign says "all you can eat for $4.95." She responds...that's right, and that is "all you can eat for $4.95."
So....you just found out what the lifetime of that deal was.
I don't mean to be unsympathetic, but when something looks too good to be true....it probably is.
Chaps 07-17-2002, 11:22 PM hey jedito,
While I agree fully in the "he's a nice guy" spiel we all read, I disagree fully that a company can't have a good name and know what they're doing after 3 or 4 months. Personally if they have been in business for 1-2 months and have had nothing but good reviews, excellent reliability and the best of support...who cares if they've been in business 2 months or 2 years?
But yes, I wish people would stop saying ****host.com is great because Dave is a really nice guy. Personally it would be nice to deal with nice people...but thats far down on my list. If the service is reliable and the support is helpful and fast...I don't care if Dave is an a$$hole...he has a good thing going.
Jedito 07-18-2002, 12:42 AM Chaps, yes, its does care, how can you know if a company its reliable if they has been in bussines for 3 months? how many customers do they have? I saw a lot of WHT favorites host geting great reviews in the first months, and then they are killed here a few monts later.
Ex: Aletia
edude 07-18-2002, 12:45 AM lol, wht is the breeding ground of new companies and the slaughter ground hahahahah
Aussie Bob 07-18-2002, 01:07 AM Originally posted by Chaps
I don't care if Dave is an a$$hole...he has a good thing going.
Hmmmm, interesting concept that. :cartman: Given the hosting business is very much a "people" business and how you interact and communicate with your clients will reflect the level of service that you deliver and thus your level of success.
I find your above statement a little amusing and extremely shortsighted. You might be under the amusing impression that a successful hosting business is only about equipment. You might be surprised to know :D that there are some human elements in the mix there too. Like - honesty, integrity, patience, wisdom, long sufferring [for newbie clients ;)] and overall having good people skills.
But I know what you're saying anyways and I agree with parts of your post. I am just saying that someone who is honest etc, will deliver a better overall product. So, personality and character enter the mix. :) People do business with people, not servers. :cool:
Aussie Bob 07-18-2002, 01:11 AM Originally posted by Jedito
Chaps, yes, its does care, how can you know if a company its reliable if they has been in bussines for 3 months? how many customers do they have? I saw a lot of WHT favorites host geting great reviews in the first months, and then they are killed here a few monts later.
Ex: Aletia
IMO, 12mths should be the starting point for these kinds of recomendations as per performance. If your business has survived 12mths [especially 12mths here at WHT ;)], then you have a good chance of continued success. It's the first 12mths that sorts most of 'em out. Survival of the fittest in action with the cruel realities of market forces. :)
hostpath.com 07-18-2002, 02:21 AM I'm thinking of opening an "All I Can Eat for $4.95" restaurant. All you can eat? No, all *I* can eat.
Sorry, I'm not too hungry today.
Aussie Bob 07-18-2002, 02:31 AM Originally posted by hostpath.com
I'm thinking of opening an "All I Can Eat for $4.95" restaurant. All you can eat? No, all *I* can eat.
Sorry, I'm not too hungry today.
:eek: :eek3: :rolleyes: :D
OzyWebHost 07-18-2002, 03:08 AM I go along with you AussieBob. I've surfed this and other forums for months. Seen a lot of unbelieveable deals blow out the door in under two months and businesses changing names only to crash again.
One host looking very attractive in the last month quoting 'been in the business 8 years'. Punched their name into three forums to be shocked at the comments and lies.
Technology is spiralling but some guys behind the buttons just can't keep up.:rolleyes:
BeatYaBad 07-19-2002, 08:05 AM James, please refund my money and stop ignoring my e-mails. My username is codedcre.
fractiousws 07-20-2002, 01:48 AM Please PM me with all info including which way you payed, what plan and transaction ID if possible.
Chicken 07-20-2002, 11:56 AM This probably should have been closed with the very first post. If you have a question or concern, please email the host directly first.
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