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View Full Version : Best Free support tickey sytem?


Mike Hobgood
05-26-2007, 07:38 PM
As the title says it, what is the best free support ticket system?

gate2vn
05-27-2007, 12:05 AM
cerberus offers a free version, you can check them out

Erik B
05-27-2007, 04:03 AM
Support Trio also offers a free version, so does Auracle as well. Booth a nice solutions!

Tom P
05-27-2007, 05:28 AM
I personally spent a long time looking around for the best script and I belive I found it! http://www.maianscriptworld.co.uk/php/demo/support/index.php is their demo and www.maianscriptworld.co.uk is their main site. Very impressive software for free!

Dougy
05-27-2007, 06:31 AM
PMOS Helpdesk.

Almost the same as InverseFlow but free.

http://www.h2desk.com/pmos/
http://www.h2desk.com/pmos/demo

Zonkers UK
05-27-2007, 07:43 AM
Hi

We use Trellis desk for one of our customers from http://www.iftomatoes.com/

And its FREE and very easy to set up and use but we are also trying out SupportTrio and am impressed so far

But our main ticket system we use WHCMS as everything is in one place

Thanks

Adam H
05-27-2007, 09:36 AM
Hi

We use Trellis desk for one of our customers from http://www.iftomatoes.com/

And its FREE and very easy to set up and use but we are also trying out SupportTrio and am impressed so far

But our main ticket system we use WHCMS as everything is in one place

Thanks

I agree.

Billing/Support Areas that are the same script are so much easier. I used to use client exec. Worth every penny.

There are no DECENT free billing systems to my knowledge.
So it is kinda free as your buying the billing system and the ticket area comes free :)

Mike Hobgood
05-27-2007, 09:43 AM
I have client exec already. I just installed support trio, and we wills ee how it goes!

Thanks everyone

matt4
05-27-2007, 05:18 PM
I have seen trellis and I did like what I see. However I think the script will improve a lot more in the future because right now it doesn't meet our expectations.

We currently use clientexec and I can recommend that highly.

Echelon
05-29-2007, 11:53 AM
There is PMOS Help Desk (http://www.h2desk.com/pmos) which is used by several hosting companies such as Setien and FDCServers. They work quite well for being free.

Brendan Diaz
05-29-2007, 05:34 PM
Has anyone used OSTicket recently? I used it several years ago and it was a quality, free, helpdesk solution.

Vinayak_Sharma
05-29-2007, 05:46 PM
osTicket is almost dead, its community version is also dead, but there's a fork of it eTicket http://eticket.sourceforge.net which is still kicking around.

Patrick
05-29-2007, 05:47 PM
Has anyone used OSTicket recently? I used it several years ago and it was a quality, free, helpdesk solution.

osTicket is no longer in development, AFAIK.

They pulled the "official" download link last year, and the new version has been in "BETA" ever since. :(

turbitonoc
05-29-2007, 06:03 PM
OSTicket, eTicket and Trellis Desk avaliable POP3..

Vinayak_Sharma
05-29-2007, 06:07 PM
ExoPHPDesk (http://exoscripts.com/exohelpdesk) another one to be checked.

vijay_qualispace
05-29-2007, 09:55 PM
Plz u can search google.com so that u can get all informations related Best Free support tickey sytem.