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View Full Version : Guess who is having another DDoS Attack?


vnet
07-14-2002, 03:53 PM
Guess who is having another DDoS Attack?

You guest it! BurstNet

We only have one more month and all of our servers will be off them!

It does not matter how cheap your servers are if you can't keep your network up!

I would say this is an out rage but it is just the norm!

dandanfirema
07-14-2002, 04:11 PM
Forgive me for being a little dense, but what makes you think they are having a DDoS attack? I saw that the network went down for a few minutes while they switched nocster over to cogent.

vnet
07-14-2002, 04:36 PM
dandanfirema,

I am sorry...... Do you have a server on Burst or are you an BurstNet Apoligest?

Burstnets site is down and my servers are also down. They have a history of DDoS attacks.......

What is a girl to think?

Have a nice day...... Your server is up!

dandanfirema
07-14-2002, 04:41 PM
I have a couple on the burst network. I saw a few blips. I understand they are having problems with one of their lines.

phantasywork
07-14-2002, 04:45 PM
everything is working fine for me

vnet
07-14-2002, 05:47 PM
Well it is still down on our end.

My customers are HOT. They want us off BurstNets network ASAP. We are working hard to make that happen!

I have people from Ca, Ks, Al, and Tn emailing so it looks to me more then one vender down!

If they were going to upgrade things WHY NOT EMAIL THE CUSTOMERS AND LET US KNOW?

They do things so half a_ _ . Like the time they just unpluged one of our servers to rewire a rack. They did not care about our customers. They should of called or emailed us and let us know they were going to take the server down to rework the rack.

I have had it with them... Two more months! We will have all of our servers off !

InterServ-JB
07-14-2002, 05:47 PM
Email I got:

The problems with the service are that the MCI line went dead, so AT&T took over. Then sprint buckled and the AT&T line couldn't hold it all. They've got the router technician in there now to resolve the problem but they don't have an ETA just yet.

Thanks for your patience.

phantasywork
07-14-2002, 06:37 PM
Heh , I notice 60-80 % packet loss :eek:

I ask a Burst tech on AIM what's up with the network , here was his reply :confused:

BurstNET signed off at 6:29:03 PM.

edude
07-14-2002, 06:48 PM
Phantasy, monkeys don't know how to use computers :D

FloHost
07-14-2002, 06:48 PM
I am furious, and so are my customers. What the hell, why can they not keep a simple network up. They have to have some kind of countermeasures in place to keep this **** from happening.

Travis Rowland

edude
07-14-2002, 06:53 PM
Cogent :stickout :stickout

Goose
07-14-2002, 07:04 PM
Pretty funny if your excuse is a line went dead and then another one couldn't handle the load. Did someone cut the fiber in the colo? Or did they not pay there bill and there cross-connect was disconnected?

2 years in running my own network, never has a providers line went down, and we use Cogent.

JamRover
07-14-2002, 07:13 PM
Please refrain from bashing Cogent. They do have good bandwith. BurstNET is having their own issues because they are trying to switch.

Even though I don't use their service I'm sure they are a fine company that tries their best to please their customers.

Blaming Cogent for their problems is inappropriate as the only problems we've had regarding bandwith were OUR OWN FAULTS and not the provider. Everyone has problems and you will NOT find a company without one.

For you hosts that have customers on your servers run by BustNET, please email them an apology email and ask them to hold their patience.

FloHost
07-14-2002, 07:15 PM
I can't email my customers if I can not access my servers.

JamRover
07-14-2002, 07:17 PM
lol use your home ISP to email them. I'm sure you have an offline database of them....right?

edude
07-14-2002, 07:17 PM
Whos bashing cogent?



Originally posted by JamRover
Please refrain from bashing Cogent. They do have good bandwith. BurstNET is having their own issues because they are trying to switch.

Even though I don't use their service I'm sure they are a fine company that tries their best to please their customers.

Blaming Cogent for their problems is inappropriate as the only problems we've had regarding bandwith were OUR OWN FAULTS and not the provider. Everyone has problems and you will NOT find a company without one.

For you hosts that have customers on your servers run by BustNET, please email them an apology email and ask them to hold their patience. :stickout :stickout :stickout

FloHost
07-14-2002, 07:19 PM
My home ISP has not given me an email address yet, I have no way to email my customers. I am just going to phone them all.

edude
07-14-2002, 07:23 PM
FloHost, send your phone bill to Burstnet, they should pay for it as they are responsible for it.. :)

MilkMan
07-14-2002, 07:25 PM
Originally posted by FloHost
My home ISP has not given me an email address yet, I have no way to email my customers. I am just going to phone them all.

try www.hotmail.com or yahoo.com :)

JamRover
07-14-2002, 07:35 PM
edude,
read up in this thread. its not exactly bashing, but its an implication that they are putting blame on the company.

eiSecure
07-14-2002, 07:38 PM
Originally posted by MilkMan


try www.hotmail.com or yahoo.com :) heh... wouldn't be as professional as calling them.:p

phantasywork
07-14-2002, 07:45 PM
another intresting conversation I had this morning with the BurstNet tech on AIM :
Phantasyworks: What's up with all this packet loss ?
BurstNET: where are you seeing it?
Phantasyworks: 5 -25 %
BurstNET: on what server?
Phantasyworks: well I am tracerouting my server (ip given)
Phantasyworks: right now
Phantasyworks: my main server ip is (ip given)
BurstNET: Have you tried rebooting it?
Phantasyworks: hmm , that's the problem ..how is rebooting gonna fix it ?
BurstNET: well
BurstNET: it's the only thing I know of to fix packet loss issues

:eek: :rolleyes: :stickout

edude
07-14-2002, 07:47 PM
HAHAHAHAHHAHAHAHAHHA

If you read my above post, thats why i said they're a bunch of monkeys :D :D :D :D

JamRover
07-14-2002, 07:52 PM
Originally posted by phantasywork
another intresting conversation I had this morning with the BurstNet tech on AIM :
Phantasyworks: What's up with all this packet loss ?
BurstNET: where are you seeing it?
Phantasyworks: 5 -25 %
BurstNET: on what server?
Phantasyworks: well I am tracerouting my server (ip given)
Phantasyworks: right now
Phantasyworks: my main server ip is (ip given)
BurstNET: Have you tried rebooting it?
Phantasyworks: hmm , that's the problem ..how is rebooting gonna fix it ?
BurstNET: well
BurstNET: it's the only thing I know of to fix packet loss issues

:eek: :rolleyes: :stickout

LOL! They remind of technical support reps. from AOL and Earthlink. Every solution was *reboot*... "but it still says my username and pw is incorrect."

I agree with edude - MONKEYS!

mwatkins
07-14-2002, 07:58 PM
Lost packets are not solely an indication of DDOS attacks. There are other, simpler things that could be happening.

One would be under-powered routers for the load.

Pluto
07-14-2002, 08:03 PM
Originally posted by InterServ-JB
Email I got:

The problems with the service are that the MCI line went dead, so AT&T took over. Then sprint buckled and the AT&T line couldn't hold it all. They've got the router technician in there now to resolve the problem but they don't have an ETA just yet.

Thanks for your patience.

Are they under DDos attack or fiber problem?? Can someone confirm it??

phantasywork
07-14-2002, 08:06 PM
no it's not a dos attack , never was ;)

CrowMan
07-14-2002, 08:11 PM
phantasywork - DO NOT RERBOOT YOUR SERVER!

I just called BurstNet and spoke to a tech that he said "we are getting flooded".

We have only one server on Burst. We moved one over to Pwebtech. The tech that told you to reboot your server does not know what he is talking about!

Our Pwebtech server AND THE NAC NETWORK has been up for 49 days, 19 hours. They have not had one DDOS attack.

I have seen about three DDOS attacks in the same 49 days at Burst!

It looks like we need to move the other server over to Pwebtech.

:angry: My customer have just about had it! :angry:

They do not understand it when we say "the NOC is having problems!". All they know is they can't get their email or get to their web page!

Pluto
07-14-2002, 08:11 PM
Originally posted by phantasywork
no it's not a dos attack , never was ;)

So exactly what is the problem??

CrowMan
07-14-2002, 08:21 PM
Pluto

The tech I talked to said it; "they were getting flooded". I asked when they were going to take steps to fight the DDoS attacks and he said they I would need to talk to one of the system admins about that.

What you would call it when a tech tells you that they are getting flooded? Then you ask about a DDoS attact and they do not correct me?

If it walks like a duck and quaks like a duck you can bet it is a duck.

It is a DDoS attact.

sodapopinski
07-14-2002, 09:01 PM
Sun Jul 14 21:50:33 EDT 2002, I still can not reach my nocster box.

If this is a DDOS attack, I was wondering why Burst network often got DDOS attact? Any idea? :rolleyes:

Pluto
07-14-2002, 09:03 PM
Originally posted by sodapopinski
Sun Jul 14 21:50:33 EDT 2002, I still can not reach my nocster box.

If this is a DDOS attack, I was wondering why Burst network often got DDOS attact? Any idea? :rolleyes:

Yeah, they seems to be getting DDOS attacks every month. I am quite happy with their support. But network uptime is another story.

BurstNET
07-14-2002, 09:06 PM
We are having major hardware problems with our new Cisco 12000 series border router. We are working as fast as we can to correct the issue. It is not a just a simple simple fix, and we are not getting flooded.

Sean R.
BurstNET

edude
07-14-2002, 09:09 PM
:puke: Cisco :puke: Cisco :puke: Cisco :puke:

Pluto
07-14-2002, 09:10 PM
Originally posted by BurstNET
We are having major hardware problems with our new Cisco 12000 series border router. We are working as fast as we can to correct the issue. It is not a just a simple simple fix, and we are not getting flooded.

Sean R.
BurstNET

Any ETA?? Hope you have backup hardware for replacement.

Arsalan
07-14-2002, 09:58 PM
Burstnet should have had a router handy after the last router *incident*

Arsalan
07-14-2002, 10:22 PM
Seems to be working fine now... any one still having problems ?

FDrive
07-14-2002, 10:30 PM
Not having any more trouble either... glad that got resolved quickly.

Arsalan
07-14-2002, 10:36 PM
ummm its down again ?

vnet
07-14-2002, 10:54 PM
<FDrive>

:eek:
I am not sure what you are talking about by saying they go it resoled quickly!

It took them 5 hours! The should have back up equip.

They also need to get their story right! When some one calls and the techs tells them that they are getting flooded and I see others called and got the same answer....

Then BurstNet posts that it was hardware and not a DDoS attack; Who is telling the truth?

As for me I could care less what it was... My server was off line 5 hours and I got to now deal with my customers!

This costs me money and I am not doing this just to pass the time away!

BurstNet has to many things going on!

If you will search this BBS you will see BurstNet has a major Network outage one or more times a month!

This is not the way to run a company! I have lost way to many customers DUE TO BURSTNET!

I will be off them in two months! I am trying to bump that up!

phantasywork
07-14-2002, 11:49 PM
Well according to the SLA uptime garuntee Hardware Failure doesn't count towards the uptime garuntee , so maybe there umm trying to cover there butt's :rolleyes:

iamdave
07-14-2002, 11:51 PM
Originally posted by vnet
Guess who is having another DDoS Attack?

You guest it! BurstNet

We only have one more month and all of our servers will be off them!

It does not matter how cheap your servers are if you can't keep your network up!

I would say this is an out rage but it is just the norm! RackShack is cheaper than BURST, and they've only been DOS-ed once, and my server was just fine...

vnet
07-16-2002, 09:43 AM
They are down again!

I bet they have told all of their techs NOT to say it is a flood or DDoS attack!

If it is equip this time they need new equip!

:angry: THIS IS AN OUT RAGE! :angry:

vnet
07-16-2002, 09:55 AM
They are back up now..... I guess they were up plugging things again!

I still got support emails about it. My customers are SO looking at this! They are counting down the days until we move off BurstNet!

The Laughing Cow
07-16-2002, 12:08 PM
Should have called me over to fix it with my screw driver :)

cabalstudios
07-16-2002, 12:29 PM
If BurstNET are getting DDOS attacks, why not install a firewall before the traffic hits the router, to filter out suspicious traffic?

It just makes sense.

I know I made it sound easier than it is, but if clients are fumed over outages due to DDOS attacks, then this is the least i'd be doing to stop DDOS happening in the future.

Just my 2 cents

EDIT: grammar

The Laughing Cow
07-16-2002, 12:48 PM
Unless of course you are getting DoS'ed from the inside.

You can get firewalled switches though to prevent a DOS attack internally though can't you?

cabalstudios
07-16-2002, 01:20 PM
Originally posted by The Laughing Cow
Unless of course you are getting DoS'ed from the inside.

You can get firewalled switches though to prevent a DOS attack internally though can't you?

Sure you can, depends on how secure you want to make your network internally and externally. :D

If it is internal DDOS, then looks like there someone out there that either has a grudge against BurstNET or is seeking revenge against a BurstNET client, not knowing he is f*****g with everyone :rolleyes:

Darn script kiddies.......

MilkMan
07-16-2002, 01:40 PM
Originally posted by cabalstudios


Darn script kiddies.......


Script Kiddies? They are cyber terrorists and should be sentenced to life in prison (per congress)

cabalstudios
07-16-2002, 01:50 PM
Originally posted by MilkMan
Script Kiddies? They are cyber terrorists and should be sentenced to life in prison (per congress)



hmm... Cyber Terrorists, I like it :stickout



I agree, they should be locked away.

cabalstudios
07-16-2002, 01:54 PM
Originally posted by iamdave
RackShack is cheaper than BURST, and they've only been DOS-ed once, and my server was just fine...

Not being picky, but RackShack has definately been dossed more than once, it depends on how quick you pick up the DDOS and deal with it.

DDOS dosen't have to affect the whole network, depends on many issues, if you isolate the problem, then you're back in business.

cyansmoker
07-16-2002, 10:49 PM
Originally posted by cabalstudios
If BurstNET are getting DDOS attacks, why not install a firewall before the traffic hits the router, to filter out suspicious traffic?
Er...you may want to have a look here: http://grc.com/dos/drdos.htm

Alareach
07-16-2002, 11:08 PM
My uptime monitors are still going off sporadically and a few customer emails with 'site down' are coming in here and there so there must still be some sort of trouble on their network.

brands
07-16-2002, 11:50 PM
This shud help :

House OKs Life Sentences For Hackers (http://slashdot.org/articles/02/07/16/065207.shtml?tid=123) .. slashdot

MSNBC article (http://www.msnbc.com/news/780923.asp)

Text of the Bill (http://thomas.loc.gov/cgi-bin/bdquery/z?d107:h.r.03482:)

clockwork
07-17-2002, 06:59 AM
Originally posted by brands
This shud help :

House OKs Life Sentences For Hackers (http://slashdot.org/articles/02/07/16/065207.shtml?tid=123) .. slashdot

MSNBC article (http://www.msnbc.com/news/780923.asp)

Text of the Bill (http://thomas.loc.gov/cgi-bin/bdquery/z?d107:h.r.03482:)

READ the article in its full.

You can only get a life sentence if you use a computer to aid in murder/attempted murder.

It sounds a bit worthless due to our CURRENT laws on the murder/attempted murder (if you try to kill someone or kill someone, by any means, you still will go to jail all the same.)

Domenico
07-17-2002, 07:42 AM
Hmmm, I see most of you people don't know what is or at least was going on :(

I'm not going to tell because I don't think it is my job to tell you and as we found out ourselves you all could do the same by using google...

Be creative and with just one word besides burst.net your search will bring up some interresting stuff :)
Please, don't ask what or why or anything else because I'm not going to tell but I can tell you that it is not a joke :(

Happy hunting!

Icutwo
07-17-2002, 10:56 PM
Hi All. Has anyone considered that Burstnet may not be the only company that has the occasional THIRD PARTY problem? A Page is not loading. O.K it's Burstnet's Fault? Have the people who are making posts ridiculing Bursnet ever considered that the problem may be more of a Bandwidth provider or external router problem. A little patience and maturity is needed when these things happen. The Internet is not perfect. It is not yet real time. There are the possibilities of mechanical and human failure. These sorts of problems are common to all Data centers. No center is completely free of first or third party problems. With the way Companies like WorldCom etc. are having problems we may not, in the future, have any bandwidth to play with. !!

rence
07-17-2002, 11:07 PM
Originally posted by dandanfirema
I saw that the network went down for a few minutes while they switched nocster over to cogent.
Forgive me if I'm wrong. Didn't they used to always "brag": "we don't use Cogent bandwidth."

CrowMan
07-18-2002, 11:59 AM
Well I got a email from BurstNET:

They tell us that....

"As most of you are aware, BurstNET has had substantial issues in regards to DOS (Denial of Service) attacks."

From the post on this thread I thought it was not a DoS attack?

:eek: Hmmm

They do go on to say that as of 8/15/02 they will cut out all IRC related traffic.

YEA! They may need to shut down the porn also!

Well BurstNET is back to 30% packet loss today!

I guess they are not having a DoS or DDoS attack again!

Will this never end? :angry:

phantasywork
07-18-2002, 12:14 PM
welp it seems like every 3 days it all goes to hell

phantasywork
07-18-2002, 12:20 PM
Looks like there trying to switch to congent lines again , hang on to your boot straps.

dandanfirema
07-18-2002, 12:24 PM
Its back up from here.....still no congent.

The Laughing Cow
07-18-2002, 12:25 PM
cogent

phantasywork
07-18-2002, 12:26 PM
yep they switched back

elevation
07-18-2002, 12:29 PM
still down for me.

20 minutes and counting. . .

:bawling:

Edgar Figaro
07-18-2002, 12:30 PM
Down here as well.

elevation
07-18-2002, 12:45 PM
Took half an hour to get the server back online and it's still painfully slow :angry:

Arsalan
07-18-2002, 01:00 PM
Um..... down for over 40 min now... any one have any idea whats up?

elevation
07-18-2002, 01:12 PM
*** BurstNET signed off at Thu Jul 18 22:49:39 2002.

Nope. The techs at Burst think everything's up and running now, even though I told them it wasn't.

Edgar Figaro
07-18-2002, 01:27 PM
My dedicated at Burst is still down:(

clockwork
07-18-2002, 01:30 PM
Think they'll say it's a hardware failure, scheduled maintainence, or an act of god?

elevation
07-18-2002, 01:36 PM
Originally posted by clockwork
Think they'll say it's a hardware failure, scheduled maintainence, or an act of god?

Network problems. That way they won't have to compensate any of us :rolleyes:

hostingguru
07-18-2002, 01:48 PM
just out of curiosity, where are your servers going to go after burstnet??

elevation
07-18-2002, 01:54 PM
phew, things are finally back up now :)

CrowMan
07-18-2002, 05:48 PM
Originally posted by hostingguru
just out of curiosity, where are your servers going to go after burstnet??

We got a box on pwebtech.com! It has been up now for 53 days, and 16:28 hours. It has yet to be down or restarted!

The move over was not that bad! :) Jay did it all for us!

We will soon move our other server over to them as well.

:angry: We have had it with BurstNet! :angry:

I am calling today and getting a server on order!

vnet
07-18-2002, 06:00 PM
Well we have had it as well. We have two servers on order and will also be moving off BurstNet.

I am not sure how they can aford so many people closing their accounts.

One would think that thay would fix the problem! This has been going on for about 4 to 6 months now!

Alareach
07-18-2002, 06:13 PM
Well,
I have not been happy at all the past week and am runny VERY short on patience with the machines I have there. Here's a little graph for ya:

CrowMan
07-18-2002, 06:21 PM
Alareach,

What was that done with?

Alareach
07-18-2002, 07:13 PM
pm'd you

CrowMan
07-18-2002, 07:22 PM
Originally posted by Alareach
pm'd you

What was the ping graf done with?

vnet
07-19-2002, 12:22 AM
Well it is now 12:13 and BurstNet's pings are now at 1220ms... Well that is before it went to 0.... Now they are at 100% packet loss!

I guess this is the speed that the internet travels....... Is that not their tag line?

I think it should be we hope you can keep your customers if you host with us!

That is unreal!

phantasywork
07-19-2002, 12:33 AM
I called and the person on the phone told me they were being flooded :bawling:

nate
07-19-2002, 12:35 AM
same old story ...