Are you guys still having timeouts with your servers? Its much better than yesterday but still dropping a few at times, anyone got an update on how the move is going?

Yes, I'm still experiencing it here as well. I was going to wait until Monday to post to see if it would be fixed by then.

The packet loss is not at the levels we were seeing yesterday, but it is certainly high and impacting performance compared to the service level before the move. Hopefully this is just a temporary problem that is being worked on as we speak.

I would hate to have these slower speeds as the new Webreseller norm.

The move is still in progress.. i know this because my server hasnt been moved yet, give them a few days till they complete the move and everything should be back to normal. It isnt an easy task to move 600+ servers to another location. We all should be greatful that we get to keep the same IP's and still keep our connection somewhat descent in most cases either we would need to get new ip's or one side shutoff while the other stays up. I still dont see how they are doing it, how are they having routes going to two different locations for the same IP blocks , well that is probably the reason for the packet loss anyhow i am assuming, its goign to one location and timing out and the next packet goes to the other location and is able to connect.. maybe maybe not but we are still lucky.

Maybe you can wait for Joe to comment again :confused:

We currently have 1 server with webreseller planning on getting more as soon as this whole thing is solved. Right now both datacenters are close from each other so what is been done is that both datacenters are networked together until the move is complete that is why we don't need to change IP's. Everything should be solved by this week. About my server we did expecienced heavy packet loss yesterday but after 10pm everything came back to normal as I have been told there should be no packet loss at this time. If I was you I will submit a ticket. With some ping results.

they called me and told me tuesday everything will be totally back to normal

i was'nt here when they called so they sent me an email too .

guess they called because i submitted a TT.

but yes my server has almost no PL right now but yesterday there was a ton.

can't wait until it gets back to the norm.

and my server has'nt been moved yet either as its same uptime.

well, looks ok at my end (I tried a couple of times, not monitoring all the time) :)

Could you please try to download from uu.net and post your result?

Here's the result from my server at Webreseller:

wget ftp://ftp.uu.net/uumap.tar.Z

11:20:08 (204.52 KB/s) - `uumap.tar.Z' saved [8520221]

It was used to be about 4-5 MB/s before and I hope they would fix it by Tuesday.

Originally posted by twrs
Could you please try to download from uu.net and post your result?

Here's the result from my server at Webreseller:

wget ftp://ftp.uu.net/uumap.tar.Z

11:20:08 (204.52 KB/s) - `uumap.tar.Z' saved [8520221]

It was used to be about 4-5 MB/s before and I hope they would fix it by Tuesday.

08:04:16 (2.24 MB/s) - `uumap.tar.Z' saved [8520221]

although its not the usual 4-5 its still quick :)

Its getting there :D

09:08:27 (3.98 MB/s) - `uumap.tar.Z' saved [8520221]

Originally posted by WCSWEB
Its getting there :D

09:08:27 (3.98 MB/s) - `uumap.tar.Z' saved [8520221]

k well we at least know its way way better than it was on friday so i'm happy :)

That's weird. I just tried again with even worse result:

12:38:49 (182.13 KB/s) - `uumap.tar.Z' saved [8520221]

If we're on the same network, how could the speed be different??? :eek:

I just tried with my server:

20:15:39 (86.30 KB/s) - `uumap.tar.Z.1' saved [8520221]

I guess they still need to fine tune the connection a 'little' :)... Far from the 4 MB/s + we're used to seeing...

Download speed seems to be great, though...

maybe your bandwidth us capped?

13:53:36 (3.34 MB/s) - `uumap.tar.Z' saved [8520221]

mines doing fine

and mine has'nt been moved its still got the same uptime how about you guys have you been moved yet?

ncftpget ftp://ftp.uu.net/uumap.tar.Z
uumap.tar.Z: 8.13 MB 151.09 kB/s

No, mine hasn't been moved yet.

mine hasn't been moved yet either

uumap.tar.Z: 8.13 MB 145.60 kB/s

wierd why if both my server and yours hasnt moved yet would mine be running fine and yours not?

maybe different switches or somthing?

heh, i have no idea, i wish they would give us an update on whats going on

Im not moved either..

Is anyone on this board moved?

I don't think that they have moved any of the servers as of yet, as they were preparing the network switch. I wish however, that they would notify us when they do in fact intend to move the servers so we can in turn notify our clients of the downtime in advance.

Here are my results
14:45:42 (113.90 KB/s) - `uumap.tar.Z' saved [8520221]

-Steven

Hello,
The server move did begin as originally scheduled on Saturday June 29th. We have moved hundreds of servers and only have a couple hundred left to move. There will be many inconsistencies in the download performance on all servers until the move is finalized. We are aiming for Tues. or Wed. of this week to have the move finalized. After this point the network will be back to normal operations. We apologize for the inconvenience that this move has caused, but would like to assure you that we don't plan on moving again. :D


To give you a brief run down of our continued plan of action, the first things to get moved on Monday will be the remaining IBM x300 series servers. We will then continue with the remaining Multitenant servers (the reseller VPS accounts). Then will then leave us with only the P4 servers and a few of the P3 specials. I hope this update helps to answer any questions that you may have.


-Paul Rice
CTO- WebReseller.Net

ok great!! Thanks for the update!! that is very good news to hear!

yes it is

so any et on how long a server will be down once its taken offline?

hopefully 10-15 mins max?

thanks for the update btw.

Originally posted by paulrice420
Hello,
The server move did begin as originally scheduled on Saturday June 29th. We have moved hundreds of servers and only have a couple hundred left to move. There will be many inconsistencies in the download performance on all servers until the move is finalized. We are aiming for Tues. or Wed. of this week to have the move finalized. After this point the network will be back to normal operations. We apologize for the inconvenience that this move has caused, but would like to assure you that we don't plan on moving again. :D


To give you a brief run down of our continued plan of action, the first things to get moved on Monday will be the remaining IBM x300 series servers. We will then continue with the remaining Multitenant servers (the reseller VPS accounts). Then will then leave us with only the P4 servers and a few of the P3 specials. I hope this update helps to answer any questions that you may have.


-Paul Rice
CTO- WebReseller.Net

Is there any particular reason this informative post was not emailed to customers. I was under the impression that the move was going to be completed on Saturday. I'm not angry, I just feel bad for the customers that will have no clue what's going on when their server goes offline on Tuesday.

Paul, thanks for the info, but I already have lots of angry clients here. I did inform them about the 30 minutes downtime, but didn't know there would be a severe network slowdown.

Now that you're going to finalize the move, could you please tell us exactly how many minutes/hours/days will you take my server offline??? And will there be any unexpected problem or whatsoever??? :mad:

Originally posted by twrs
Paul, thanks for the info, but I already have lots of angry clients here. I did inform them about the 30 minutes downtime, but didn't know there would be a severe network slowdown. Ya same here, i was not aware that for four to five days the network would be dropping packets and slow.

Well when I submitted a ticket on this they told me that the datacenter is about 5-10 miles away, so the downtime would most likely be in the area or 30 minutes to an hour or so. The thing that I would also haved liked and appreciated is an e-mail with the above information that Paul posted on these forums. See the problem that we are all facing is that we don't know when our server(s) will be down, so how can we notify our clients of the outage. I really hope that Webreseller will get everything ironed out, because heavy packet loss and slow network speeds should to me is very dissapointing and frustrating to say the least for a continuous 4-5 day period. I would have hoped that WR would have sent us e-mails saying dear .... , your server is slated to be moved to the new datacenter on ______ day at around ____ time.

-Steven

I'm glad I'm not alone. Well, it seems that they're not planning it properly although they said that it's been planned since six months ago in the initial announcement.

Paul, I think you know that in the hosting industry, uptime and network speed are very important. Now that my server can be offline at anytime and the speed is unstable, could you please tell me what should I say to my clients? If their sites are down, they're losing sales/money and I'll be losing clients too.

my server has moved have yours?

Our box is still in the old datacenter. what is the spec on your server? Also can you do a wget ftp://ftp.uu.net/uumap.tar.Z with your server and post the results? I am getting a whopping 13:02:33 (90.85 KB/s) - `uumap.tar.Z' saved [8520221]

-Steven

LALA

i have the IBM plesk server

its slower since the move :( but here is what i got

-------

17:27:17 (588.02 KB/s) - `uumap.tar.Z' saved [8520221]

Originally posted by insiderhosting
Also can you do a wget ftp://ftp.uu.net/uumap.tar.Z with your server and post the results? I am getting a whopping 13:02:33 (90.85 KB/s) - `uumap.tar.Z' saved [8520221]

-Steven

22:55:08 (3.95 MB/s) - `uumap.tar.Z' saved [8520221]

I believe I am at the new datacenter, but can not be 100% sure.

-Bob

Originally posted by TMX


22:55:08 (3.95 MB/s) - `uumap.tar.Z' saved [8520221]

I believe I am at the new datacenter, but can not be 100% sure.

-Bob

in ssh type

uptime

if its been rebooted today then yes :)

Originally posted by zdwebhosting


if its been rebooted today then yes :)

I rebooted today - yesterday too, in fact (doing lots of testing).

-Bob

my server still hasn't been moved :(

At this moment, I can only pray that there won't be any severe downtime or network slowdown for today or tomorrow where Webreseller are doing the final stage of the move. So far, I still haven't heard anything from them. I hope they are learning from the last week problem.

my server is so slow right now its unresponsive @ webreseller

ok im pretty sure im at the new data center, atleast my server has been rebotted about two and a half hours ago, then i logged on and they decided to reboot it while i was on which was weird since everythign was working? maybe moving it again

ill let everyone know ftp results once its back up

man server is back up but web server is not working and its really really slow, pings of 900ms, this really sucks

Well, my server seems to rock again!!!

:44:24 (4.64 MB/s) - `uumap.tar.Z' saved [8520221]

It's been rebooted today so I guess it's been moved to the new datacenter. I'm a happy guy again... :cool:

server is still pinging around 800ms or more but better here, i guess ive been moved, maybe they are still working on it

uumap.tar.Z: 8.13 MB 630.70 kB/s

23:04:11 (468.16 KB/s) - `uumap.tar.Z' saved [8520221]

nowhere near what they used to be :(

According to their tech support department they should be done with the move tonight (Tuesday) once the move is done the speed will come back to normal.

ok i fixed my server by rebooting it and now its great!

uumap.tar.Z: 8.13 MB 3.22 MB/s

Originally posted by bwb
ok i fixed my server by rebooting it and now its great!

uumap.tar.Z: 8.13 MB 3.22 MB/s

i will reboot now and try speed test when its back :) please hold hehe

00:07:46 (581.45 KB/s) - `uumap.tar.Z' saved [8520221]

:( hopefully gets faster later on today

weird, any reason why i am getting 3mbs and you arnt?

Just so you all know.

We are still working on the move. We will be done asap.

Once we are done, the speeds should be stabilized.

Thanks for your patience, as we will be running some pretty insane specials in the upcomine week or so

Joe

Originally posted by JBIZ718
Just so you all know.

We are still working on the move. We will be done asap.

Once we are done, the speeds should be stabilized.

Thanks for your patience, as we will be running some pretty insane specials in the upcomine week or so

Joe cool! will you be posting the deals on this boards?

Originally posted by bwb
cool! will you be posting the deals on this boards?

i would imagine them too :)

Originally posted by JBIZ718
Just so you all know.

We are still working on the move. We will be done asap.

Once we are done, the speeds should be stabilized.

Thanks for your patience, as we will be running some pretty insane specials in the upcomine week or so

Joe

It is great to see you writing messages here but I would also like to have a response to the mails I sent to you... ;) (I'm Jean-François Davesne from France and I want to be your customer since more than 2 weeks...). Thank you very much.

ALL servers have been moved to the new data center, we will being making any final adjustments today.

Thank you

Our new specials should be posted by the end of this week !

sweet

uumap.tar.Z: 8.13 MB 4.69 MB/s

Well my server with WR has been moved and the speeds are great, I get
uumap.tar.Z: 8.13 MB 5.46 MB/s, let's hope that they stay this way, and that we won't have to go through an ordeal like this again (4-5 days of slowness)

-Steven

Steve,

We are in great shape now and I do not think you will have any more problems. The move as emtnioned earlier is basicly complete and it will benefit everyone in the future.

Robert

hey robert,
I am VERY HAPPY right now with the performance of both my server and the new datacenter network. My speeds are amazing, speeds that I really have not seen before. We received some emails this morning from various clients from Europe, Australia, and Canada who told us that there is a noticable difference in the speeds to them (in a positive way, in that speed is faster to them as well), so I for one am very happy about this. Just wanted to say that your support staff has been great in dealing with the questions that I had.

-Steven

Pretty cool!

Are the new server deals going to be up by the 22nd?

great you've finished the move, and very nice specials! :)
btw. is that the "insane" special you wanted to post, or is it just another one?

13:57:00 (434.67 KB/s) - `uumap.tar.Z.1' saved [8520221]
maybe its just my subnet but i'm not geting near what i used too

looks like there are some network probs, a level 3 in dallas is killing the connection for me, do a trace route. I let them know so hopefully they will call level3.

Looks like we are in the same boat zdwebhosting after the server got moved the speed is verry crappy and unstable i sent an e-mail to support they are working on it.

Originally posted by WCSWEB
Looks like we are in the same boat zdwebhosting after the server got moved the speed is verry crappy and unstable i sent an e-mail to support they are working on it.

i emailed move@webreseller.net no reply yet how did you email them?

Please use the helpdesk located at helpdesk.webreseller.net

i let the help desk know about 4 hours ago that level3 is having some sort of problem in dallas, they are working on it. Heh look at this traceroute and what happens when it hits dallas :)


07/17/02 16:57:48 Fast traceroute www.bweebhosting.com
Trace www.bweebhosting.com (66.227.24.65) ...
1 216.63.149.254 17ms 16ms 17ms TTL: 0 (adsl-216-63-149-254.dsl.fyvlar.swbell.net ok)
2 151.164.169.67 16ms 19ms 16ms TTL: 0 (dist2-vlan20.fyvlar.swbell.net ok)
3 151.164.169.242 18ms 17ms 22ms TTL: 0 (bb2-g2-0.fyvlar.swbell.net ok)
4 151.164.241.146 30ms 29ms 31ms TTL: 0 (No rDNS)
5 151.164.242.33 31ms 29ms 30ms TTL: 0 (bb1-p15-0.ksc2mo.sbcglobal.net verifying...)
6 144.232.128.241 38ms 28ms 29ms TTL: 0 (sl-gw16-kc-8-0.sprintlink.net verifying...)
7 144.232.23.69 30ms 30ms 28ms TTL: 0 (sl-bb21-kc-8-0.sprintlink.net verifying...)
8 144.232.18.117 38ms 39ms 40ms TTL: 0 (sl-bb21-fw-10-2.sprintlink.net verifying...)
9 209.245.240.133 40ms 40ms 42ms TTL: 0 (pos1-1.core1.Dallas1.Level3.net verifying...)
10 209.247.10.105 157ms 159ms 158ms TTL: 0 (so-4-0-0.mp2.Dallas1.Level3.net verifying...)
11 64.159.0.142 195ms 198ms 194ms TTL: 0 (so-0-1-0.mp2.Philadelphia1.Level3.net verifying...)
12 64.159.0.154 196ms 197ms 196ms TTL: 0 (gige9-1.hsipaccess1.Philadelphia1.Level3.net verifying...)
13 63.209.178.162 194ms 200ms 197ms TTL: 0 (unknown.Level3.net verifying...)
14 66.54.175.194 200ms 201ms 199ms TTL: 0 (No rDNS)
15 66.54.144.109 201ms 197ms 199ms TTL: 0 (pending)
16 66.54.144.190 200ms 198ms 200ms TTL: 0 (pending)
17 66.7.139.82 204ms 199ms 197ms TTL: 0 (pending)
18 66.227.24.65 201ms 197ms 197ms TTL:238 (pending)

Originally posted by webreseller
Please use the helpdesk located at helpdesk.webreseller.net

webreseller you need to get your techs on the same sheet of music i was told not to submit a ticket :(
------

Zac Holley
16 Jul 2002 at 11:30 pm EDT its tuesday all was supposed to be good by tuesday so whats the deal

23:04:11 (468.16 KB/s) - `uumap.tar.Z' saved [8520221]

thats from
wget ftp://ftp.uu.net/uumap.tar.Z

i used to get 4+MB/s
whats wrong?
Paul Rice
16 Jul 2002 at 11:31 pm EDT There are still being servers moved. Please do not open another support ticket in regards to this. If you have a question or comment in regards to the move it should be sent to move@webreseller.net.

hey i think everything is back to normal

what happened webreseller?

Everything should be stabilizing.

Keep in mind that any issues pertaining to the move needs to be sent to move@webreseller.net and not a help desk ticket.

This has been mentioned many times.

Overall things will be settling down.

Originally posted by JBIZ718
Everything should be stabilizing.

<edited>

Looking forward to it.


-Bob

There is no service interuption at this time...

webreseller? maybe a longer post would suffice..

You have a angry bunch of clients here :eek:

Directly we were answering TMX's question, sorry they did not mean to be so short. Things should be speeding up quite a bit at this time and we will continue to monitor everything until it is as fast if not faster then our old center.

We are very sorry about any problems people are experiencing and will get everything resolved and can guarantee that things will be faster then they were at the old data center once all is worked out.

We thank you for your patronage and ALL comments.

Thank You
Robert Greenawalt
CEO / President
Advanced Web Hosting, Inc.
WEBRESELLLER.NET

Thats better :agree:

Originally posted by webreseller
There is no service interuption at this time...

You're right, "interruption" was the wrong word - I did not mean to imply to anyone that your network was down, as it obviously isn't.

I will also apologize for the tone of my post, as my patience and I briefly parted company.

I do have a bit more on my mind, but I'll email you directly rather than hash it out here.

-Bob

ok thats cool, could you email me also, i would like to know what happened, just curious :)

(bwb@bweebhosting.com)

still extremely slow and no reply to the 2 emails i have sent today to move@webreseller.net

move@webreseller.net emails get answered primarily during the day, if you are having ANY KIND of network issues please use the help desk. The move address is not monitored by the support team but by management.... If you have entered a technical support question to the move address it will delay resolving any problems and we do not want that.

Thank You

lol webreseller, your just making it more complicated for yourself by having 2 seperate contact methods lol..

ohwell :P

I'd agree, but the higher ups created that :)

pings are better but still not normal and speed is still not as good as it was this morning...

uumap.tar.Z: 8.13 MB 507.69 kB/s

Well you are verry lucky bwb before we got moved my speed was fast as usual. Then my server got moved everything was slow and i placed a ticket I was told that the slowness was caused because of the move that once the move was complete tuesday evening that everything will come back to normal. Well today is Thursday and this is the great speed tha I'm getting

08:36:38 (149.54 KB/s) - `uumap.tar.Z' saved [8520221]

And this is in the morning I wonder how it will be once the afternoon hits. Last night I added to my ticket if there was a status on it and I was just told that they are working on this issue to get it resolved as fast as possible.

this is bull we have been putting up with this move for what a week / week and a half? and they still can't get speeds backup to normal comeon webreseller PLEASE fix this its nothing like the norm there.
-------

from webreseller
11:30:39 (88.38 KB/s) - `uumap.tar.Z' saved [8520221]

same here, how was it so good yesterday morning and now so bad?

uumap.tar.Z: 8.13 MB 340.08 kB/s

Well, two days ago my server speed seemed to be back to normal, but since yesterday, the download speed was getting worse again...

13:46:49 (140.36 KB/s) - `uumap.tar.Z' saved [8520221]

Well, I'm very mad now :angry:

Originally posted by twrs
Well, I'm very mad now :angry:

i 2nd that :rolleyes:

Hmm, not getting very consistent results either:

20:09:20 (444.33 KB/s) - `uumap.tar.Z.6' saved [8520221]
20:10:27 (254.43 KB/s) - `uumap.tar.Z.7' saved [8520221]
20:11:40 (232.11 KB/s) - `uumap.tar.Z.8' saved [8520221]

Too slow, that's for sure...

yeah mine ain't so hot either.

04:14:17 (345.82 KB/s) - `uumap.tar.Z.4' saved [8520221]

thats about average from the tests i have done.

We think we may be pinpointing the problem. We have consistently been getting comments mentioning the speed is better then before then some that are saying not as fast.... And still yet, we get some saying it's fast then slow, we are close to resolving this and will continue to look into everything. We have Level 3 and Yipes working on different things. Thank you again for all the feedback, it's helping greatly.

since your likeing the feedback i'll run the file again

wget ftp://ftp.uu.net/uumap.tar.Z
-------

18:29:35 (159.90 KB/s) - `uumap.tar.Z' saved [8520221]

:confused: :rolleyes:

ya here are my results too if it helps:

uumap.tar.Z: 8.13 MB 483.70 kB/s

yesterday if you scroll back in these forums after the move i was getting the normal 3mb to 4mb

Yes it seems to be a problem with the speed of sustained transfers, where before we would get almost 4 megabytes per second it is now well under.

19:57:35 (355.59 KB/s) - `uumap.tar.Z.2' saved [8520221]

The ping times aren't terrible, but once again we're lamenting for our days of lighting fast Webreseller speed beyond anything that could be explained.

Packets: Sent = 138, Received = 131, Lost = 7 (5% loss)
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 78ms, Average = 16ms

Maybe that 5% loss is what is causing our slowdown in sustained download speeds.

5 15 ms 16 ms 15 ms if-6-0.core2.NewYork.Teleglobe.net [64.86.83.157]
6 <10 ms <10 ms 31 ms if-9-0.core1.Newark.Teleglobe.net [207.45.223.81]
7 <10 ms 16 ms 16 ms pos6-3.core1.NewYork1.Level3.net [63.211.54.77]
8 <10 ms 16 ms 15 ms ae0-55.mp1.NewYork1.Level3.net [64.159.17.129]
9 16 ms 16 ms 15 ms so-0-2-0.mp2.Philadelphia1.Level3.net [64.159.0.133]
10 32 ms 15 ms 16 ms gige9-1.hsipaccess1.Philadelphia1.Level3.net [64.159.0.154]
11 16 ms 31 ms 31 ms unknown.Level3.net [63.209.178.162]
12 16 ms 15 ms 16 ms 66.54.175.194
13 15 ms 16 ms 16 ms 66.54.144.109
14 16 ms 15 ms 16 ms 66.54.144.190
15 15 ms 16 ms 47 ms 66.7.139.82
16 16 ms 31 ms 63 ms

Trace complete.

still much the same here

10:27:48 (415.34 KB/s) - `uumap.tar.Z.5' saved [8520221]

hope this info helps

Yes have to agree this is up and down up and down. Sometimes I get blistering speeds, sometimes a cow can move faster.

21:47:23 (260.42 KB/s) - `uumap.tar.Z' saved [8520221]

-Steven

Okay, here goes the result again...

01:11:49 (536.36 KB/s) - `uumap.tar.Z' saved [8520221]

Download to a file in my server is also still below average at 1 MB/s while it used to be 1.5 MB/s.

So when can we get the full speed back???

This is a ping initiated from my server, it looks as though the packet loss begins on the very first hop before ever getting out the door:

--- 66.54.168.1 ping statistics ---
100 packets transmitted, 96 packets received, 4% packet loss
round-trip min/avg/max/mdev = 0.253/0.596/9.717/1.161 ms


Also, from my server to another:


--- 66.227.xx.xx ping statistics ---
100 packets transmitted, 96 packets received, 4% packet loss
round-trip min/avg/max/mdev = 0.266/0.390/0.743/0.091 ms

This server-to-server packet loss was as high as 10% earlier this evening.

In the process of checking this out, I did a traceroute from my home computer to the server, and then individually checked each IP along the way for packet loss. The last three hops are:

18 66.54.144.190 49ms 48ms 48ms
19 66.7.139.82 48ms 48ms 57ms
20 66.227.4.209 49ms * 49ms

There was 0% packet loss until pinging 66.227.4.209 directly, which has been, and continues to be, averaging about 4%. I get the same 4% average loss when directly pinging 66.7.139.82 from my server.


-Bob

its been almost five days and im still getting lost packets, this is not acceptable. Can we please get an update on the status of fixing these major problems? This is really starting to hurt my business.

Originally posted by bwb
its been almost five days and im still getting lost packets, this is not acceptable. Can we please get an update on the status of fixing these major problems? This is really starting to hurt my business.

ditto

Everything should be back to normal now :)

I haven't had any problems with our server, nor have I heard of any complaints from our customers.

That it is... that it is.

13:36:31 (4.50 MB/s) - `uumap.tar.Z.3' saved [8520221]

Packets: Sent = 117, Received = 117, Lost = 0 (0% loss)

Thank you once again, Webreseller. Just out of pure curiousity, what was holding the network back?

crmi, don't bee too happy. I just tested it again a few times and although the network seems to be faster, but it's still unstable and the test results are inconsistent:

13:46:39 (3.86 MB/s) - `uumap.tar.Z' saved [8520221]

13:47:00 (2.10 MB/s) - `uumap.tar.Z' saved [8520221]

13:49:27 (4.34 MB/s) - `uumap.tar.Z' saved
[8520221]

I also tried to download a file in my Webreseller server from my Verio server at 1 MB/s while it used to be over 1.5 MB/s. So I guess let's just see it for a few days to see if what they promised is true that the speed will be at least the same if not faster in the new datacenter.

I also couldn't access the helpdesk. What happened???

lets test a few times
------
13:10:23 (2.47 MB/s) - `uumap.tar.Z' saved [8520221]
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13:11:43 (3.58 MB/s) - `uumap.tar.Z.1' saved [8520221]
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13:12:13 (3.88 MB/s) - `uumap.tar.Z.2' saved [8520221]
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these still are quite a bit slower than 4.5-5.5MBytes/s which we are used too

11:07:34 (3.40 MB/s) - `uumap.tar.Z' saved [8520221]

11:10:55 (3.84 MB/s) - `uumap.tar.Z.1' saved [8520221]

11:17:01 (3.26 MB/s) - `uumap.tar.Z.2' saved [8520221]

It's getting there....

-Steven

It will take a little time to stabilize. It is not easy to move hundreds of servers, and your entire backbone. Speeds will be just as fast if not faster.

heh i have no clue what they are doing now just a minute ago my server was up fine i check my email and no working so i check my site its down then a minute late boom its back online

this IS"NT good even if its just stableizing 100% packetloss should'nt fall under stableizing

ok they called me to inform me what had happened around 2 pm cst they had to reboot a switch or whatever in order to change its config or somthing to that effect we talked for a few minutes so not sure about all those details but it was meant to happen so that reasurres me

now its back to normal

11:12:08 (4.57 MB/s) - `uumap.tar.Z.2' saved [8520221]

back to work...

uumap.tar.Z: 8.13 MB 77.49 kB/s

im still having problems! this sucks

webreseller.net box not far away from the ftp

02:05:22 (88.15 KB/s) - `uumap.tar.Z' saved [8520221]
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Atrivo in san fran , cali way away and cogent


00:03:23 (637.93 KB/s) - `uumap.tar.Z' saved [8520221]

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this is BS webreseller needs to get back to where they were, this should be over by now all the network issues but they are'nt

Originally posted by zdwebhosting
this should be over by now all the network issues but they are'nt

The current problem appears to be with Level 3 somewhere between Atlanta and Philly, not webreseller.

-Bob

Originally posted by TMX


The current problem appears to be with Level 3 somewhere between Atlanta and Philly, not webreseller.

-Bob

good i hope its not thier network again this time

we just got moved not ready for another network problem lol

ok its up to 4.26mb now so all is good!!!

Originally posted by bwb
ok its up to 4.26mb now so all is good!!!

Do you have good support from webreseler ?


i try to get someone in the sale since a week then never seen someone... Just want to know if webreseller is good or... At my first look support look like very poor, they tell on web 8 to 5pm then never seen someone... :-(

Then they tell in web site support from 9am 5pm, do you have support fast if you got a problem that require help how long delay ?

thanks for this info..

Ya i made a help ticket and they responded right away, i went to sleep but when i woke up it was all fixed. Their help desk has answered all my problems very quickly.

Zac you may want to research the issue before assuming its always on our end.

Originally posted by JBIZ718
Zac you may want to research the issue before assuming its always on our end.

bwb uumap.tar.Z: 8.13 MB 77.49 kB/s

im still having problems! this sucks

and i was'nt the first to post about this

and 2 as customers we naturally will post about stuff like this

Originally posted by JBIZ718
Zac you may want to research the issue before assuming its always on our end.


Could you tell when i can get someone on the sale chat ?

I dont know if you realy want to sell server but i think your not have the good way... i'm not able to get anyone... Then this let think the support is not too good... Since a week a try to get someone, then i think i have PM you this week-end you have even not reply... :-(

A possible futur customer..
May be not... Not sure at all at this time..
I would signup for your 50% off on setup but never be able to talk to someone...:-(

I am in the sales chat now, and almost all the time.

I am located in chicago and pull between 500-1mbps off webreseller, so It seems fine on my end. We have thousands of customers very few post here, so natuarally most do not post here.

Originally posted by JBIZ718
I am in the sales chat now, and almost all the time.

I am located in chicago and pull between 500-1mbps off webreseller, so It seems fine on my end. We have thousands of customers very few post here, so natuarally most do not post here.

igot a trouble ticket replied to it was level 3 and not thier network

so what you are getting right now has nothing to do with what you got last night when the slow speeds were happening

You just posted this:

bwb uumap.tar.Z: 8.13 MB 77.49 kB/s

im still having problems! this sucks

and i was'nt the first to post about this

and 2 as customers we naturally will post about stuff like this
---

I am having no problems, and as i said 99% of our customers do not post here.

Originally posted by JBIZ718
You just posted this:

bwb uumap.tar.Z: 8.13 MB 77.49 kB/s

im still having problems! this sucks

and i was'nt the first to post about this

and 2 as customers we naturally will post about stuff like this
---

I am having no problems, and as i said 99% of our customers do not post here.

DUH that post was last night when all the slow downs were NOT today look at dates/ times

That post was done at 07-22-2002 01:30 PM

It has no mention of last night in it

quit confusing yourself

ok bwb posted about slow speeds so did i and then you pointed me out saying 'Zac you may want to research the issue before assuming its always on our end
so i told you in a post that bwb or whatever had posted before why are you pointing me out is what i meant by this

just drop this post you keep going on and on with it for no reason that i can think of