When I transferred my domain to another registrar, all the registrant information (registrant, administrative, technical, billing contacts) went blank. Is this normal when a domain is transferred?

I can fill in all my info again through the control panel at the new registrar, but what if they were left blank? The upside would be I'd avoid all the spammers who hit the whois database.

Yes, happens and is common, especaily in the name server area. owner Info is not standered, so it gets confused a bit sometimes.

you better keep the domain whois records up to date, otherwise you may have a lot of problems if your domain is hijacked or stolen.... I believe that registration agreement requires you to keep your data up to date for your own protection.. read the domain name registration agreement to be 100% sure ;)

ps. if you do not have email addresses, you may run into problems when transfering the domain name to another registrar.. (you need admin contact email address)

Originally posted by kreativ
When I transferred my domain to another registrar, all the registrant information (registrant, administrative, technical, billing contacts) went blank. Is this normal when a domain is transferred?

I can fill in all my info again through the control panel at the new registrar, but what if they were left blank? The upside would be I'd avoid all the spammers who hit the whois database.
This is not normal. Please contact the gaining registrar and let then know this happend so they can fix their system.

Nameservers cannot be changed - by registry spec - and contact information must remain valid.

If your contact information is invalid, you are at risk of losing the domain should someone complain to the registrar. Under ICANN rules, they have 15 days to get ahold of you and make sure your data is accurate. If they cannot reach you, or you fail to update your data in 15 days, the registrar is bound by contract with ICANN to drop your domain.

-t

the witt - it's not normal or right, but it really does happen.

The most annoying thing is when the name server info is switched - meaning ns2 in place if ns. A look at the WhoIs info for Joker domains will show what I mean - there old COHO thing is not standard but it works. (COHO is their name for ns.)

Also - most are set up to transfer from NetSol - those go thru ok when they go thru - but others get "corupted". This is most with Star Gate transfers.

But as thewit said - it has to fixed asap.

If you have a registrar who is changing nameservers in a transfer, please report this to ICANN. This is directly against both registry and ICANN requirements, wihich are in place specifically to prevent domains from becoming unusable during a transfer.

There is no place in the registrar transfer transaction at the registry to even include the nameserver information - this is pulled from the registry automatically - so this means the registrar is executing additional tranactions other than the transfer transaction, after a transfer.

-t

Originally posted by DotComster
Also - most are set up to transfer from NetSol - those go thru ok when they go thru - but others get "corupted". This is most with Star Gate transfers.

Hey, you're right. I was transferring away from Star Gate.

Nameserver info remained intact. Contact info was all blank. If I have domain lock at my new registrar, I should be safe from hijacking right?

I wonder if I'll just be able to fill in just my name and e-mail and leave out the rest. That e-mail address is already being bombarded with spam anyways, thanks to being listed with my domain.