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arlynne
07-13-2002, 04:31 AM
i was hosted with hosturbo for a couple of months, i left in feb 2002 and moved to another host.

i emailed then a few times since i moved telling them to cancel my account but I never got a reply. i continued to email them over the next couple of months.

anyway, a week ago they billed my credit card.

i havent been using their services since Feb and Im incensed that they havent replied AND took money out of my credit card!!!

I emailed them about 5 times since I found out what happened and still no reply. Where can i go to for help.

These people are crooks!! They should be shut down.

DarrenK
07-13-2002, 04:44 AM
:eek: Some hosts just unbelievably suck with there pathefic melancholy! :rolleyes:

Well posting the address to the site would be start... It would at least show off the hosts bad name on the forum

edude
07-13-2002, 05:05 AM
LOL, i thought hosturbo went out of business a few months ago? Koolguru owner of hosturbo used to post on this forum. Not sure if he does anymore. :eek:

arlynne
07-13-2002, 12:27 PM
ugh!!! fack!! if theyre closed down then why are they still billing people??!!!!!

useless sons of biatches

RRolfe
07-13-2002, 12:30 PM
Originally posted by arlynne
ugh!!! fack!! if theyre closed down then why are they still billing people??!!!!!

useless sons of biatches

that would be a real good question... wouldnt it?

SoftWareRevue
07-13-2002, 12:56 PM
I sent them an email a couple of weeks ago (a pre-sales type of thing) because someone here said they weren't responding to their emails.

I got no response as well.

Angel78
07-13-2002, 01:10 PM
If you have a shotgun, find the owner and take your money back, or do a chargeback :)

matt_01
07-13-2002, 01:52 PM
Man.. :-( NO respond at all !!
NO money back..and now iŽll get billed for the next 10 years ?

How can i contac them ?


Matt

DarrenK
07-13-2002, 01:56 PM
Get them closed down instead :emlaugh:

Find out if they have dedicated their own servers or if they are hosted then work your way around.

matt_01
07-13-2002, 01:59 PM
Administrative Contact:
HOSTurbo Web Hosting
DNS Management Department
D-22
Jungpura Extension
New Delhi, Delhi 110014
IN
16465140208 (FAX) 16465140208
23835@whois.gkg.net

Technical Contact:
HOSTurbo Web Hosting
DNS Management Department
D-22
Jungpura Extension
New Delhi, Delhi 110014
IN
16465140208 (FAX) 16465140208
23835@whois.gkg.net

Billing Contact
HOSTurbo Web Hosting
DNS Management Department
D-22
Jungpura Extension
New Delhi, Delhi 110014
IN
16465140208 (FAX) 16465140208
23835@whois.gkg.net

Angel78
07-13-2002, 02:39 PM
well if they are in india than forget the shotgun advice ( plane ticket is expensive) and simply do a chargeback.

edude
07-13-2002, 03:34 PM
Yes, they are also hosted with Burstnet (dedicated servers)..

Well thats what i last heard (when they were in business)..

JamRover
07-13-2002, 03:58 PM
Hmmm..there has been an increase in Indian failure sites. No offense to any Indians, but I would advise most people from using a lot of Indian sites. We should compile a list of those legit sites.

edude
07-13-2002, 04:37 PM
lol Jam ;)

I think you're going to get flamed for this one :rolleyes:

FDrive
07-13-2002, 04:59 PM
Originally posted by edude
lol Jam ;)

I think you're going to get flamed for this one :rolleyes:

Yeah.. I'd retract that statement before this thread gets filled with hundreds of angry Indians who run perfectly successful and legitimate businesses...

For every Indian company that fails I bet there are 10 American companies that fail. :yawn:

FDrive
07-13-2002, 05:13 PM
Originally posted by edude
I guess your Indian Jay? :rolleyes:

:D :D :D

Nope, I'm American. No Indian blood in me whatsoever.

FDrive
07-13-2002, 05:15 PM
Originally posted by FDrive


Nope, I'm American. No Indian blood in me whatsoever.

That's weird... why did my post appear above edude's? :confused: I'm no telepath! :D


This one too! What's going on? Maybe the system clock got changed?

edude
07-13-2002, 05:16 PM
I guess your Indian Jay? :rolleyes:

:D :D :D

slabhost
07-13-2002, 05:30 PM
Originally posted by FDrive


For every Indian company that fails I bet there are 10 American companies that fail. :yawn:

Probably true since the USA has 98 million more internet users then India. http://stylusinc.com/internet_potential_india.htm

SLabHost

edude
07-13-2002, 05:42 PM
lol, great analysis slabhost but.. i think he means in every business aspect, not online internet related..

arlynne
07-14-2002, 09:34 AM
ok so how do i do a charge back?? any ideas anyone??

arlynne
07-14-2002, 09:51 AM
ATTENTION!!

I remember reading someone post (matt's i think) saying that he doesnt know how to stop them from billing him.

well i just found out..

if you can find the last email you recieved from paysystems.com with the amount that they deducted from your account, you should also find a link..

http://secure.paysystems.com/cardholder

click on the link and it asks you to enter credit card details & the amount billed. when you fill that in and click submit it should take you to a page that has your billing history. you should also see a link that says something like stop recurring billing..

Thats how you stop it.

I emailed paysystems asking for a refund, I'll let you guys know what happens.

Cheers & thanks for all your replies
Arlynne

SoftWareRevue
07-14-2002, 09:55 AM
PaySystems most always does what the customer asks. ;)
If you still need to do a charge back; just contact your credit card company. They all seem to be a little different on how they do it. But, most do it pretty easy.

NexDog
07-14-2002, 10:30 AM
Arlynne,

You are not guaranteed to get your cash back by asking Paysystems. Best thing is to contact your bank and demand a chargeback then Paysystems have to comply. It hurts HostTurbo too as they will get penalised.

You know where to get me if you need help in this matter. ;)

arlynne
07-14-2002, 08:44 PM
Thanks guys!!!

xjeffx
02-28-2003, 12:31 PM
Paysystems just charged me for a hosturbo account I had purchased right before they shut down last year! The worst part is my credit card was right under it's limit so my CC company charged me another $29 for going over! I called paysystems and they are taking it off. They were very nice about it, but didn't care when I tried telling them hosturbo has been out of business for quite some time and has been doing this to customers still. I expect it will continue with other users.

SoftWareRevue
02-28-2003, 12:36 PM
That could have been on PaySystems though. Seems I heard from them that they were collecting some recurrings that were supposed to be captured last November.

Nice thread resurection though.

By the way . . . . . Anybody seen koolguru?