Anybody know any usefull email address that I can contact at yahoo related to their Domain Control Panel?

I have a customer who want to move with us, he used to host at yahoo, but he can't access to his Domain Cpanel at http://domains.yahoo.com/

When he try to recover his password it says that the e-mail is incorrect but the email listed on the whois its correct, I personally tried that and got the same message.

Also, he show me the welcome email that got from yahoo, with that email address but it doesn't say anything about the domain password.

Anybody can help me here?

Yahoo might be slow in sending it?

Also Yahoo uses a weird pointing system, meaning their DNS sometimes shows up in the WhoIs even if you host them. They point the domain to the IP directly, gets getting used to.

Have you tried "Forget your password?" at https://console.domains.yahoo.com/ ?

I could only find the following customer service emails:

You can obtain assistance with technical difficulties that may arise in connection with your utilization of the Software or the Service by requesting assistance by email to domains-support@yahoo-inc.com

If you have questions or concerns related to your bill for the Service, please contact domains-billing@yahoo-inc.com.

:)

Jessica

Hi Jessica :)
Yes, I tried the "Forget your Password" link, but no matter what email I use (all them provided by the customer) it tell me that its incorrect, I tried also the email address that show up on the whois, but didn't worked either :(

Next thing is to send email to support. But be warned, it may take a few days. :( I know from personal experience with their email service. *sigh*

Jessica