I was trying to find guides on google about rcon for Jedi Knight II linux server and I saw an ad for rackforce.com (99$ mo for P4 w/ 512ram) So I head over there and looked at them.

I didn't see how much bandwidth came with it, so I clicked live support.

** You are now speaking with Brian Fry, sales. **
Brian Fry : Hello
Visitor : Hello
Visitor : I have a quick question..
Brian Fry : Sure
Visitor : Viper VX, you don't list how much bandwidth comes with it?
Brian Fry : We have an unlimited program for http use
Brian Fry : 20 Gig for all other use
Visitor : "unlimited" heh..
Brian Fry : yes
Visitor : How much for 1mbit?
Brian Fry : on a 100 mbps pipe
Brian Fry : you mean if you had a 2 mbps pipe for example
Visitor : Correct
Brian Fry : well we charge $275 USD for dedicated 1 mbps
Brian Fry : per month
Visitor : And you only have one provider?
Brian Fry : two providers - full redundancy
Visitor : Now... define "unlimited" httpd use.
Visitor : I mean it doesn't exist, so how can you offer it?
Brian Fry : OK - I'll show you our description of it
Brian Fry : I'm going to push you the page - OK?
Visitor : So somewhere in your TOS, it says if you use so much.. you get terminated? Ok..
Brian Fry : PUSHING PAGE - http://www.rackforce.com/service_agreement.htm
Brian Fry : see section 6.2
Visitor : Ok, doesn't look like a good deal to me. I wish your company luck.

hehe. "UNLIMITED" strikes again!

lol :eek:

Thats some Unlimited! I dunno why people even bother with Unlimited! Its gotta be the biggest load of nothing and I'm supriced some hosts offering unlimited still haven't caught on yet.

lol :rolleyes:

Well, I gotta say thanks to this forum, and I believe it was Jayjay that orignally posted about his experience talking to rackforce.

I was almost set to get 2-3 dedicated servers with them. The prices were great. I too didnt see exactly how much bandwidth was included, and had asked How much came with the servers via the live support. They said unlimited bandwidth. I guess being ignorant, I didnt ask them to elaborate on that. Especially since the provider that i'm currently with gives me unlimited bandwidth, but limits the cpu processes that i have available. Although I dont have high traffic sites, its just one thing I dont have to worry about.

Anyway, thanks again..

Originally posted by edude
lol :rolleyes:


edude
*****WHT Rebel*****

Registered: Mar 2001
Posts: 2390


LOL :stickout

Originally posted by mahinder




LOL :stickout

mahinder
>>> Mahinder.com <<<

Registered: Aug 2001
Posts: 1325


:stickout LOL :stickout

It's 275$ Us for 10mbit
Doug : All you can eat 10Mbps for an additional $275US/mo
Visitor : humm that's better

Visitor : so 400$ + 275 is Really unlimted 10mbps?

Visitor : no restrions?

Visitor : er.. restrictions

Doug : Just double checking - I'm new here
Visitor : ok

Doug : BTW can I get your name for my records?
Visitor : Antoine

Doug : Yes it is all you can eat at that price. No restrictions
Visitor : for 10mbit

Visitor : ?

Doug : Yes 10Mbps
Visitor : do you have this in the form of a written agreament or something?

Visitor : sound really good to me

Doug : server cost + $275USD/mo
Doug : It will be on your contract when you sign

Much better now :)
They have nice h/w too

Originally posted by hexa

Much better now :)
They have nice h/w too

Yeah, glad they cleared that up for you. I was cringing as I read "unlimited" earlier in the post...

Here is the exact deal with RackForce and Bandwidth!

We offer 2 types of "un-metered" connections:

1) Un-metered T1 is included with the Viper for $99/month

2) Un-metered 10Mbps is $275 extra

Un-metered is exactly that. You can eat as much bandwidth as is theoretically possible over those connections and we will not cut you off or charge you extra.

As for "unlimited" bandwidth. I appologize for RackForce using the term. We have stopped using the term and are in the process of removing it from all our corporate literature. Like you, we are tired of the "market crap" around "unlimited" bandwidth.


Kelly Beardmore
Operations Manager
RackForce.com

As for "unlimited" bandwidth. I appologize for RackForce using the term. We have stopped using the term and are in the process of removing it from all our corporate literature. Like you, we are tired of the "market crap" around "unlimited" bandwidth.

I will say this again. STOP saying you're tired of it, because YOUR COMPANY promoted it.

YOUR COMPANY was false advertising. YOUR COMPANY WAS OFFERING IT. Get the picture now?

I don't get it

Why call it un-metered, why not just call it a T1 or a 10mbps connection. Un-metered is an un-necessary term in that statement.

lol

We could easily "Meter" a T1 or 10Mbps connection and charge for usage so I do not see how telling clients we offer an "Un-metered T1" connection is redundant.


Kelly Beardmore
Operations Manager
RackForce.com

But thats the thing, you don't meter it you don't monitor it thus that argument is null and void. So in simple terms your offering either a Full T1 or a Full 10mbit connection NOT an "un-metered" T1 or a "un-metered" 10mbit connection....... their exactly the same thing except one has a useless word hidden in there.... ^_^

Oh well..... I suppose its a moot point but still its a useless word :)

ya i have a rackforce server im happy with it right now it works great no problems and doug is extremly help ful

Originally posted by DanielP
But thats the thing, you don't meter it you don't monitor it thus that argument is null and void. So in simple terms your offering either a Full T1 or a Full 10mbit connection NOT an "un-metered" T1 or a "un-metered" 10mbit connection....... their exactly the same thing except one has a useless word hidden in there.... ^_^

Oh well..... I suppose its a moot point but still its a useless word :)

I don't see how saying that it is unmetered is unnecessary or useless at all.

Suppose they just said "10mb network connection". How would you know whether the connection was unmetered or not? You'd have to go digging through their site to find out if they mention overage charges.

By telling you up-front that the connection is unmetered, they're saying that you can peg the usage of the link at 100% for 24 hours a day, 365 days a year, and not be charged extra for it. I don't see how telling you this can possibly be a bad thing.


....... their exactly the same thing except one has a useless word hidden in there


They're NOT exactly the same thing -- they're not even close! Like RackForce has said, it's quite possible to meter either one of these connections, and in fact that is what most dedicated/colocation companies do -- meter the usage of the link, and charge you based on how much of the link you use. What RackForce is doing is charging you the same price, whether you use 20%, 50%, 100%, or however else much of the connection.

Note: I don't have any association with Rackforce. I just get upset when people bash companies because of misunderstandings like this one.

Okay. When I got a Quote for the Viper I was told 400GB limit

Huh? I got a Rackforce Viper server. Got me an unmetered T1. :)

umm, a 1.5mbps pipe can only push that much, theoretically 323gb x 1.5, practically somewhat less.

cheers,
paul

The guy all ready sayd that they are changing there adv.

Why are you guys still talking about this ???

BLA :mad: :angry: :angry: :angry: :angry: :cartman:

Some of you guys must be really spoiled.

Over here (UK) a 1.5Mb pipe costs an arm and a leg never mind a relatively high spec server for $99

I have just placed an order 8pm Sunday, P4 1.7 512k 2*60Gb Raid 1, 1.5 Mbps all for $124
Perhaps all these people slagging off can provide better ??????

Server was up and running 4am this morning (Monday local time)

At every point throughout, the ticketing system let me know how things were progressing ( even so much so that I think I know when the tech went to the toilet :) )

Having used many hosting companies this was a refreshing change, time will tell of how well they perform but if the carry on the way they have started then I am sure that success will follow

The Un-metered 10Mbps for $275 extra is cogent?

Originally posted by kbeardmore
Here is the exact deal with RackForce and Bandwidth!

We offer 2 types of "un-metered" connections:

1) Un-metered T1 is included with the Viper for $99/month

2) Un-metered 10Mbps is $275 extra

Un-metered is exactly that. You can eat as much bandwidth as is theoretically possible over those connections and we will not cut you off or charge you extra.

As for "unlimited" bandwidth. I appologize for RackForce using the term. We have stopped using the term and are in the process of removing it from all our corporate literature. Like you, we are tired of the "market crap" around "unlimited" bandwidth.


Kelly Beardmore
Operations Manager
RackForce.com

No, Rackforce doesn't use Cogent. Their providers are bigpipe and telus.

rackforce=good got a couple servers with them