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View Full Version : HostGator Affiliate Program


ca455
04-16-2007, 01:26 AM
Hi

Today noticed HG changed the old script managing the affiliate sales with a new version, however Im not viewing most of my commissions in the new account, even some of them have been already paid (like dec06 and jan 07) which is not a problem since they were paid, but those from feb/march/apr are still missing

So Im not sure if they are still migrating the data or something went wrong when moving the database.

If you are a HG affiliate, please login your aff account there and let me know if you see the same problem.

Thanks in advance

ldcdc
04-16-2007, 04:59 AM
If you are a HG affiliate, please login your aff account there and let me know if you see the same problem.Yes, I noticed the same issues. I suspect/hope they're still ironing out things. I filled a ticket. We'll see what the real explanation is.

Nick H
04-16-2007, 05:15 AM
Contact sales@hostgator.com and they'll get you sorted out.

ca455
04-17-2007, 10:49 AM
I received the foll email from HG today:
*************************
Greetings,

I thank you for your concern and greatly apologize for any inconvenience. We are fully aware of the stats issue when we migrated over to our new affiliate system. We have programmers working on correcting this as soon as possible. Please note that no sales will be lost in this, it is just a reporting error in your admin panel.

Again, I apologize for this inconvenience. We truly do appreciate your business!


Sincerely,

Jason Muni
HostGator.com
**************************

Looks they are working on this issue, hope it helps

ldcdc
04-17-2007, 12:30 PM
I've got a similar answer. (Looks like more of us contacted them with the very same question :)). By now the stats seem almost fine. I still have a few question marks here and there, but I'm just watching things for now as they're probably still tinkering things.