 | View Full Version : Reseller Zoom any Phone Technical Support kjawaid 04-13-2007, 08:09 PM Any one know reseller zoom technical phone support number .. i have a problem .. which i think that technical staff of reseller zoom can't understand through chat or support center .. its 1 day i am contact with RZ staff through support ticket .. but they can't understand my problem .. resolving is a different issue onthespot 04-13-2007, 08:56 PM http://resellerzoom.com/contact.php kjawaid 04-13-2007, 08:57 PM onthespot for technical support the link is http://resellerzoom.com/support.shtml onthespot 04-13-2007, 08:59 PM you were asking for their phone number correct? onthespot 04-13-2007, 09:08 PM interesting I guess they dont have 24/7 phone support. Sorry I assumed the sales line was their support line :( sorry kjawaid 04-13-2007, 09:09 PM Technical support phone number 24/7 one jmweb 04-13-2007, 10:02 PM Just curious, but whats the issue? BrettB 04-14-2007, 12:42 AM interesting I guess they dont have 24/7 phone support. Sorry I assumed the sales line was their support line :( sorry That's correct -- I don't believe ResellerZoom has technical support available via the phone but rather through ticket (and possibly live chat?). kjawaid 04-14-2007, 05:21 AM Just curious, but whats the issue? The issue is resolved now .. but it took almost 1 day (Due to time difference) for technical staff to understand the issue and sort out the problem. And isn't this is a big negative point that RZ don't support Phone Technical Support .... if God forbids reseller zoom website goes down along with hosting zoom website or they stop replying to tickets .. where should we call to ask about the situation onthespot 04-14-2007, 02:43 PM I would agree I would have assumed they had 24/7 Phone support. |