Hello,

I am available for technical support services on per ticket or salary basis. I got 6+ years of experience in hosting industry and worked on OS like Red Hat Linux 7,9 and Enterprise series along with CentOS. Can work with WHM/cPanel and WebMin/UserMin (Worked on Plesk as well but around 3years back).

Points of interest:
+ Good in English (Though not a first language)
+ Working in hosting industry since last 6+ years
+ Comfortable with WHM/cPanel, Webmin, PLESK
+ Helpdesk used: Perldesk, Kayako, Crafty
+ Can provide Live Support
+ Have good knowledge of Linux Shell (bash) and Shell Scripts
+ Have PHP and MySQL Programming skills
+ Good in HTML/DHTML and Site Building and Website Operations
+ Pursuing Red Hat Certified Engineer course from one of the reputed global institute

Currently, I m working with a web hosting company.
I m living in India (GMT +5.30) and can work in time interval 9AM-3PM EST.

If you have any position available in your organization and my credentials match to that position, please feel free to contact me via PM.

Thank you.

We are very small and as a result do nt have a lot of tech support needs now. But I am looking for someone to do infrequent by the ticket support on Plesk servers. Would you be interested? Best regards, HDMan

Sure, I would be interested. Tell me how many tickets your helpdesk receive in a month or so. If you would like to discuss further let me know.

Thanks.

Do you have a yahoo IM id??

Are you available during any other hours? What would you require for an 8 hour shift? I am looking for a help desk person who is familiar with PHP and mysql as well as Cpanel.

Are you available during any other hours? What would you require for an 8 hour shift? I am looking for a help desk person who is familiar with PHP and mysql as well as Cpanel.

Thank you for your response. Kindly tell me, what time your business currently demand. Yes, I can be there for 8hours shift on a salary basis. I am familiar with the WHM/cPanel, PHP/MySQL, Shell Scripts etc.

Warm regards.